\n \n \n \n \n Superlanet is a clinician\-led, woman\-owned healthcare IT staffing firm supporting hospitals and health systems nationwide. \n \n \n We are seeking a hands\-on IT Operations Analyst to ...
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\n \n \n \n \n Superlanet is a clinician\-led, woman\-owned healthcare IT staffing firm supporting hospitals and health systems nationwide. \n \n \n We are seeking a hands\-on IT Operations Analyst to ...
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Job description
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Superlanet<\/span><\/span><\/span> <\/span><\/span><\/span>is a clinician\-led, woman\-owned healthcare IT staffing firm supporting hospitals and health systems nationwide.<\/span><\/span><\/span><\/span>
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We are seeking a hands\-on<\/span><\/span> <\/span><\/span><\/span><\/span><\/span>IT Operations Analyst<\/span><\/span><\/span><\/span> <\/span><\/span><\/span>to support our growing workforce across<\/span><\/span> <\/span><\/span><\/span>the US. This role is ideal for someone who enjoys solving technical problems, helping users, coordinating vendors, managing technology assets, and building scalable IT processes.<\/span><\/span><\/span><\/span>
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The ideal candidate is a "jack\-of\-all\-trades" who can independently support day\-to\-day IT operations while helping lay the foundation for future growth.<\/span><\/span> <\/span><\/span><\/span><\/span><\/span>
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Key Responsibilities<\/span><\/span><\/span><\/span>
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Provide day\-to\-day IT support for employees across<\/span><\/span> <\/span><\/span><\/span>the US.<\/span><\/span><\/span><\/span>
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Configure, deploy, and<\/span><\/span> <\/span><\/span><\/span>maintain<\/span><\/span> <\/span><\/span><\/span>laptops, monitors, peripherals, and user accounts.<\/span><\/span><\/span><\/span>
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Support employee onboarding and offboarding, including device setup and access management.<\/span><\/span><\/span><\/span>
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Troubleshoot hardware, software, connectivity, and Microsoft 365 issues.<\/span><\/span><\/span><\/span>
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Manage company technology assets, inventory, and software licenses.<\/span><\/span><\/span><\/span>
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Coordinate with internet, networking, telecom, and hardware vendors.<\/span><\/span><\/span><\/span>
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Assist<\/span><\/span> <\/span><\/span><\/span>with office technology setup, expansions, and infrastructure projects.<\/span><\/span><\/span><\/span>
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Support backups, device updates, endpoint management, and basic security controls.<\/span><\/span><\/span><\/span>
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Maintain IT documentation, procedures, and knowledge base materials.<\/span><\/span><\/span><\/span>
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Identify<\/span><\/span> <\/span><\/span><\/span>opportunities to improve workflows, automate processes, and enhance user experience.<\/span><\/span><\/span><\/span>
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Support simple system integrations and other technology\-related projects.<\/span><\/span><\/span><\/span>
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Requirements<\/h3>\n\n\nRequired Qualifications<\/span><\/span><\/span><\/span>
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1\-3 years of experience in IT Support, Help Desk, Systems Administration, or IT Operations<\/span><\/span><\/span><\/span>
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Experience supporting Windows and Microsoft 365 environments<\/span><\/span><\/span><\/span>
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Basic networking knowledge (Wi\-Fi, routers, switches, VPNs)<\/span><\/span><\/span><\/span>
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Experience with user account administration and SaaS platforms<\/span><\/span><\/span><\/span>
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Strong troubleshooting and problem\-solving skills<\/span><\/span><\/span><\/span>
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Excellent verbal and written communication skills<\/span><\/span><\/span><\/span>
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Ability to work independently with limited supervision<\/span><\/span><\/span><\/span>
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Experience supporting a growing business or startup environment<\/span><\/span><\/span><\/span>
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Familiarity with Intune, Entra ID (Azure AD), or endpoint management tools<\/span><\/span><\/span><\/span>
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Experience working with vendors and technology procurement<\/span><\/span><\/span><\/span>
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Healthcare or professional services experience<\/span><\/span><\/span><\/span>
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Benefits<\/h3>\n\nCompensation<\/span><\/span><\/span><\/span>
<\/span><\/span><\/p>\n <\/div>\n\n$60,000 \- $75,000 <\/span><\/span><\/span><\/span>
<\/span><\/span><\/p>\n\n Subsidized medical benefits<\/span>
<\/span><\/span>\n <\/div>\n\n 2 weeks PTO + 8 paid holidays<\/span>
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About Superlanet
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
San Diego, CA, US
Year founded
2017
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