Demonstrating the combination of experience, knowledge, and customer service is the key to our ... Benefits Summit Fire National Consulting offers extensive training opportunities, career ...

70 Summit Fire Protection Customer Service Representative Jobs Hiring Near You
Demonstrating the combination of experience, knowledge, and customer service is the key to our ... Benefits Summit Fire National Consulting offers extensive training opportunities, career ...
Hood Technician Fire Protection Industry
$36K - $49K/yr
Summit Fire & Security , a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service ... We serve customers across many verticals on a local, regional, and national scale. We're proud of ...
Hood Technician Fire Protection Industry
$36K - $49K/yr
Summit Fire & Security , a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service ... We serve customers across many verticals on a local, regional, and national scale. We're proud of ...
Summit Fire Protection , a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service ... We serve customer across many verticals on a local, regional, and national scale. We're proud of ...
Summit Fire Protection , a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service ... We serve customer across many verticals on a local, regional, and national scale. We're proud of ...
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
Poway, CA · On-site
$20/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
Poway, CA · On-site
$20/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
Middletown, CT · On-site
$33/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
Middletown, CT · On-site
$33/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
Stuart, FL · On-site
$20/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
Stuart, FL · On-site
$20/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
Wake Forest, NC · On-site
$20/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
Wake Forest, NC · On-site
$20/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
Edmond, OK · On-site
$20/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
Edmond, OK · On-site
$20/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
Wake Forest, NC · On-site
$20/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
Wake Forest, NC · On-site
$20/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
College Station, TX · On-site
$21/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Fire Sprinkler Apprentice
College Station, TX · On-site
$21/hr
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
The qualifications listed below are representative of the elements required to perform the job ... for service excellence in the fire protection industry. Summit Fire & Security supports trade ...
Customer Service Representative
Toledo, OH · On-site
$15.75 - $21.50/hr
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide ... the fire protection industry. Summit Fire & Security supports trade skills and workforce ...
Customer Service Representative
Toledo, OH · On-site
$15.75 - $21.50/hr
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide ... the fire protection industry. Summit Fire & Security supports trade skills and workforce ...
Customer Service Representative
Creedmoor, TX · On-site
$15.75 - $21.25/hr
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide ... the fire protection industry. Summit Fire & Security supports trade skills and workforce ...
Customer Service Representative
Creedmoor, TX · On-site
$15.75 - $21.25/hr
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide ... the fire protection industry. Summit Fire & Security supports trade skills and workforce ...
Customer Service Representative
$15.75 - $21.50/hr
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide ... the fire protection industry. Summit Fire & Security supports trade skills and workforce ...
Customer Service Representative
$15.75 - $21.50/hr
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide ... the fire protection industry. Summit Fire & Security supports trade skills and workforce ...
Summit Fire Protection , a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service ... We serve customer across many verticals on a local, regional, and national scale. We're proud of ...
Summit Fire Protection , a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service ... We serve customer across many verticals on a local, regional, and national scale. We're proud of ...
Customer Service Representative
Houston, TX · On-site
$15.25 - $20.75/hr
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide ... the fire protection industry. Summit Fire & Security supports trade skills and workforce ...
Customer Service Representative
Houston, TX · On-site
$15.25 - $20.75/hr
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide ... the fire protection industry. Summit Fire & Security supports trade skills and workforce ...
Summit Fire Protection Jobs Information
Do workers at Summit Fire & Security get paid breaks?
34% of people say they don’t get paid breaks.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.
Does Summit Fire & Security pay people when they’re sick?
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.
At Summit Fire & Security, are sick days and vacation days separate paid time off?
94% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Summit Fire & Security affordable enough for their workers?
95% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between April 2025 and August 2026.
Do people get paid time off at Summit Fire & Security?
100% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
- 93% of people with changing schedules find out their shifts one week or less ahead of time.
- 4% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 4% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers at Summit Fire & Security worry about hours?
86% of people report they don’t worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.
Do Summit Fire & Security workers get to choose the shifts they work?
48% report that they don’t have enough control over which shifts they work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.
How easy is it for Summit Fire & Security workers to change shifts?
74% of people report that it’s easy to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to get time off at Summit Fire & Security?
93% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Summit Fire & Security managers change schedules at the last minute?
51% of people say their manager changes their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.
Do jobs at Summit Fire & Security spill into time workers aren’t paid for?
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.
How easy is it to take sick days at Summit Fire & Security?
89% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.
Is working at Summit Fire & Security good if you’re a parent or caregiver?
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Summit Fire & Security feel treated with respect by their managers?
87% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Summit Fire & Security get to take their breaks without interruption?
83% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.
Is it stressful to work at Summit Fire & Security?
60% of people say they often feel stressed at work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at Summit Fire & Security enjoy their jobs?
91% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at Summit Fire & Security recommend working with their team?
72% of people report that they would recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Summit Fire & Security?
52% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Summit Fire & Security?
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people think Summit Fire & Security’s headquarters understands what’s happening where they work?
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and August 2026.
Do workers feel well informed about how Summit Fire & Security is doing?
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Summit Fire Protection?
What are the most popular categories at Summit Fire Protection?

$100K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 13 days ago
Summit Fire & Security rating
7.6
Based on 51 frontline employees who took The Breakroom Quiz
26th of 117 rated security
Job description
This position will be responsible for providing professional engineering services and direction of teams for projects involving building and facility fire protection planning, building and fire code consulting, sprinkler/suppression system design, fire alarm system design, fire risk analysis, hazardous materials assessment, and performance-based fire engineering both locally and nationally.
ESSENTIAL DUTIES:
Engineering Consulting Functions:
- Technical quality control and assurance of work performed by engineering/consulting staff on projects.
- Design and evaluation of fire suppression, fire alarm and smoke control systems, analysis of fire-rated separations, means of egress, and other fire life safety features in buildings.
- Building code consulting and fire code consulting for the construction industry.
- Classification and evaluation of hazardous materials.
- Fire and explosion hazard analysis.
- Performance based fire analysis and design.
- Report writing and documentation.
- On-site inspections and observations.
- Review, approve, and affix PE seal to engineering drawings to certify compliance with regulations and industry standards.
- Prepare and manage project budgets and scope, achieving planned gross margins and EBITDA.
- Generate project revenue for three engineers/consultants from new client development, new project generation and existing client development.
- Manage resources and staff on individual projects, including assistance with job set-up, monitoring of profitability and billings.
- Establish relationships with the authorities having jurisdiction to assist our customers in presenting fire protection approaches to the authorities and achieving the desired results.
- Participation in business development activities including development and tracking proposals.
- Present Company qualifications to new and existing customers, with the intent of establishing clientele in the selected markets.
- Collaboration with Summit Fire National Consulting team on larger projects and national accounts.
- Assist Summit fire protection contracting business by performing analyses, calculations, code and standard reviews and other functions in support of design/build opportunities.
- Attendance at regional conferences to promote the capabilities of the Summit Companies, including the preparation and presentation of selected papers and speeches at these conferences.
- Participation in industry and professional organizations.
- Other duties may be assigned.
- Bachelor's degree or higher in Engineering, preferably Fire Protection Engineering or Fire Protection Engineering Technology, required.
- Professional Engineering License, preferably in Fire Protection Engineering, required.
- Current NCEES profile.
- Current NFPA and SFPE memberships, preferred
Project and Growth Functions:
QUALIFICATIONS:
The qualifications listed below are representative of the elements required to perform the job successfully; however, in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
Experience, Knowledge, Skill Requirements:
- 15+ years of Experience in building code consulting, design of fire suppression and alarm systems, and fire protection engineering analysis, strongly preferred.
- Experience in building code consulting, design of fire suppression and alarm systems, and fire protection engineering analysis.
- Prior experience in preparing and managing project budgets of $100,000 USD and greater, and multi-phased projects, strongly preferred.
- Experience on NFPA technical or SFPE technical committees preferred.
Communication Skills:
- Must have the ability to effectively read, write and communicate in English with employees, customers.
Systems and Software Skills:
- Ability to operate a computer and use Microsoft Office (MS Word, Excel and PowerPoint), required.
- Experience with computer hydraulic calculations, fire and smoke simulation, egress and pedestrian movement models or suppression system design programs, preferred
- Bluebeam and AutoCAD or REVIT experience, preferred
Other Qualifications:
- Valid driver's license with acceptable driving record required.
- Must be able to comply with the Companies Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS
Reasonable accommodation may be made to enable individuals with disabilities to perform essential job duties.
Physical Requirements:
While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to fly in a passenger airplane, drive, bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist. Up to 50% travel may be required.
Work Environment:
Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. Employees will occasionally be required to wear appropriate personal protective equipment, as required by company safety policies.
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
#LI-JC1
- Paid Vacation and Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Plan with Company Match
- Flexible Spending Accounts
- Long-Term Disability - Employer Paid
- Short-Term Disability - Employer Paid
- Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
- Life Insurance for Team Members and Dependents
- Employee Assistance Program
- Employee Referral Program
- We are PASSIONATE about life safety
- We have INTEGRITY (Do the right thing)
- We work in PARTNERSHIP with our customers and community
- We constantly strive for OPERATIONAL EXCELLENCE (Do things right)
What Summit Fire & Security employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Summit Fire Protection
Sourced by ZipRecruiter
Industry
Facilities support services
Company size
501 - 1,000 Employees
Headquarters location
Alpena, MI, US