SPECS

60 Spec Customer Service Jobs Hiring Near You

Customer Service Representative

Germantown, WI · Hybrid

$16.25 - $22.25/hr

Ellsworth Adhesives specs in materials in each of those products! Ellsworth Corporation, a global ... Customer Service Representative opportunity at Ellsworth Adhesives. This role reports into our ...

Customer Service Representative

Lebanon, TN · On-site

$13 - $17.50/hr

... specs), and provide timely confirmations and updates. * Customer Communication: Respond promptly ... Proven experience in customer service, order management, or a similar role within a manufacturing ...

Customer Service Representative

Lebanon, TN · On-site

$15.25 - $20.75/hr

... specs), and provide timely confirmations and updates. * Customer Communication: Respond promptly ... Proven experience in customer service, order management, or a similar role within a manufacturing ...

Establish luxury-level service standards inspired by premium tech, hospitality and fashion * Build ... customers and partners better through dynamic collaboration. To reflect this, we practice a ...

Establish luxury-level service standards inspired by premium tech, hospitality and fashion * Build ... customers and partners better through dynamic collaboration. To reflect this, we practice a ...

... services. In this role, you'll lead and drive key brand and go-to-market initiatives for SPECS ... CRM, and campaign assets, ensuring consistency of message, tone, and brand expression across every ...

... services. In this role, you'll lead and drive key brand and go-to-market initiatives for SPECS ... CRM, and campaign assets, ensuring consistency of message, tone, and brand expression across every ...

Customer Service Representative

Toledo, OH · On-site

$14.25 - $19.50/hr

Maintain customer item specs. * Ensure that customers are satisfied with products or services. * Enter customer complaints and short pays in Amtech. * Coordinate customer pickups of defective ...

Showing results 21-40

Customer Service Representative

Ellsworth

Germantown, WI • Hybrid

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Job description

Job Description:

What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common?

Ellsworth Adhesives specs in materials in each of those products!

Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Customer Service Representative opportunity at Ellsworth Adhesives. This role reports into our Specialty Chemical Distribution (SCD) Division located in Germantown, WI. This is a hybrid role.

This is an exciting time to be a part of Ellsworth, come join our team!

Ellsworth Corporation is a family-run company that has had continuous growth for over 50 years. We are an industry-leading global distributor, manufacturer, and packager of adhesives used by cell phone, medical device, space/aerospace, and electric vehicle industries!Click here to see our state-of-the-art facility and distribution center and learn more about our business, and here to find out more about the industries we serve, and here to learn about our consumer and manufacturing divisions.

You will drive the customer experience. You will process incoming transactional customer requests with a strong sense of urgency/accountability.

RESPONSIBILITIES

  • Processes incoming requests via chat, phone, web, or Customer Relationship Management System (CRM) for orders, quotes, product inquiries, expedites, and Return Material Authorizations (RMA's) proficiently without regular assistance
  • Works with internal teams with a high sense of accountability and urgency, such as purchasing, shipping and credit, in order to provide customer updates
  • Follows detailed contract review/audit guidelines on order entry
  • Executes customer sample requests and processes order updates and changes

PERKS & BENEFITS

As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more!Click Here for a summary of Employee Benefits.

QUALIFICATIONS

  • 3+ years of professional customer service experience.
  • High School diploma or equivalency required. Associate'sdegree preferred.
  • Demonstrated proficiency in keyboarding skills - ability to type approx. 45+ words per minute
  • Experience with business tools such as SharePoint, MS Teams, Windows Operating Systems
  • Basic to intermediate excel skills preferred
  • Experience with ERP systems (Enterprise Resource Planning) and CRM platforms such as Microsoft Dynamics preferred
  • Experience navigating and utilizing corporate websites & eCommerce platforms, including chat functionality, preferred
  • Consistently demonstrates approachability with team members and is team oriented.

#SCD