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60 Spec Customer Service Jobs Hiring Near You

Kunes RV

RV Service Advisor

Elkhorn, WI · On-site

Your Performance Specs: * Customer-Focused : A strong commitment to delivering excellent service. * Tech-Savvy : Basic knowledge of computer programs to keep things running smoothly. * Education

Kunes RV

RV Service Advisor

Wisconsin Rapids, WI · On-site

Requirements Your Performance Specs: * Customer-Focused : A strong commitment to delivering excellent service. * Tech-Savvy : Basic knowledge of computer programs to keep things running smoothly.

Kunes Auto Group

RV Service Advisor

Elkhorn, WI

Requirements Your Performance Specs: * Customer-Focused : A strong commitment to delivering excellent service. * Tech-Savvy : Basic knowledge of computer programs to keep things running smoothly.

Kunes RV

RV Service Advisor

Wisconsin Rapids, WI · On-site

Your Performance Specs: * Customer-Focused : A strong commitment to delivering excellent service. * Tech-Savvy : Basic knowledge of computer programs to keep things running smoothly. * Education

Kunes Auto Group

RV Service Advisor

Elkhorn, WI

Requirements Your Performance Specs: * Customer-Focused : A strong commitment to delivering excellent service. * Tech-Savvy : Basic knowledge of computer programs to keep things running smoothly.

Kunes RV

RV Service Advisor

Elkhorn, WI · On-site

$35K - $40K/yr

Requirements Your Performance Specs: * Customer-Focused : A strong commitment to delivering excellent service. * Tech-Savvy : Basic knowledge of computer programs to keep things running smoothly.

Optimum Card Solutions LLC

CSR

Addison, IL · On-site

$16 - $21.75/hr

Enter and maintain orders, verify artwork and card specs, manage customer-supplied materials, and create purchase orders when needed. * Production Coordination: Prepare job tickets, relay ...

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All JobsSpec Customer Service Jobs

SPECS Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the most popular jobs at Spec?
Infographic showing various Customer Service job openings at Spec in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Jr. Customer Service Representative

Jr. Customer Service Representative

International Window

Corona, CA • On-site

$18 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Immediate opening for our Inside Sales Department for a Window/Door Manufacturing Co.

About the Role

Premier manufacturer of energy-efficient vinyl and aluminum windows and doors seeks a motivated Junior Customer Service Representative to assist contractors, builders, dealers, and architects. Support product inquiries, process orders, track fulfillment, and help resolve basic customer issues in a fast-paced manufacturing environment.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and portal with product details on configurations, sizes, glazing, finishes, energy ratings, and basic specs.
  • Enter and update customer records, orders, and notes in CRM/ERP system accurately.
  • Build foundational knowledge of vinyl/aluminum product lines, options.
  • Assist Outside Sales with routine customer/dealer questions, order status, and minor concerns.
  • Work with Production, and Shipping to monitor orders, communicate lead times, and help ensure timely delivery.
  • Handle standard customer requests and escalate complex issues to senior team members.

Qualifications

  • 0–2 years customer service, sales support, or related experience (entry-level welcome; building products/manufacturing a plus).
  • Ability to build positive relationships with contractors, dealers, builders, and clients.
  • Good organizational skills and ability to multitask in a busy environment.
  • Positive, professional attitude with strong work ethic.
  • Clear verbal/written communication for sharing product info.
  • Basic proficiency in Microsoft Office, CRM/ERP systems, and order entry tools.
  • Experience with vinyl/aluminum windows/doors or fenestration products is a plus!

Required Skills

  • Accurate data entry & 10-key.
  • Solid math skills for basic pricing, quantities, and measurements.
  • Tape measurement reading and understanding simple plans/specs.
  • Customer service mindset with focus on helpful, timely responses.
  • Quick learner adaptable to manufacturing processes and team environment.
  • Strong attention to detail to maintain accurate records and orders.

Company Description

International Window is a long-time Manufacturer in the window & door industry. We offer a wide array of products both in aluminum and vinyl. We have authorized dealers that have remained loyal customers for 30 + years and we continue to grow!