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    Sr Technical Project Manager - Infrastructure Platform

    Sparktek

    Owings Mills, MD

    $105K - $144K/yr

    Other

    Posted yesterday


    Job description

    Job Title: Sr Technical Project Manager - Infrastructure Platform
    Location: Plano, Texas (Hybrid)
    Duration: Contract Position
    Note:- we'd need someone serving at Trusted Advisor capacity with deeper AWS knowledge on services, security postures and network specific services such as WAF, CDN, DNS, etc.
    Role Overview
    • We are seeking a highly skilled Senior Technical Project Manager to lead and coordinate a team of infrastructure platform project managers. This role demands strong technical acumen, exceptional cross-team collaboration skills, and deep experience with JIRA to drive delivery excellence across complex, multi-stream infrastructure initiatives.
    • You will be responsible for ensuring projects are delivered on time, within scope, and aligned to business priorities, while maintaining a high level of transparency, risk management, and stakeholder engagement.
    Key Responsibilities
    Leadership & Delivery Management
    • Lead, mentor, and support infrastructure platform project managers, ensuring consistent delivery practices and quality standards.
    • Drive delivery excellence across multiple concurrent projects with interdependencies.
    • Act as escalation point and trusted advisor to app dev teams for issues, project risks, blockers, and cross-team conflicts.
    Technical & Process Oversight
    • Understand and guide discussions on infrastructure technologies (primarily AWS cloud including networking, compute, storage, monitoring, automation, and security).
    • Collaborate with architecture, Information security, engineering, and operations teams including support groups to ensure solutions meet performance, security, and compliance requirements.
    • Champion and implement best practices in agile, and DevOps-aligned delivery.
    JIRA & Delivery Tooling
    • Own and optimize JIRA workflows, dashboards, reporting, and automation for tracking project progress, dependencies, and risks.
    • Provide actionable delivery insights to leadership using JIRA data and metrics.
    • Train and guide team members in effective JIRA usage for project management.
    Cross-Team Collaboration & Stakeholder Engagement
    • Partner with engineering, product, operations, and business stakeholders to align priorities and resolve delivery challenges.
    • Facilitate clear, timely communication across teams to ensure alignment on objectives, timelines, and deliverables.
    • Drive coordination between global teams and time zones for seamless execution.
    Qualifications & Experience
    Required :
    • 10+ years of IT service delivery, program management, or infrastructure project management experience, with at least 3 years in a senior leadership role.
    • Strong technical understanding of infrastructure platforms (AWS, networking, storage, monitoring, automation).
    • Expert-level JIRA skills - including workflow customization, automation rules, advanced queries (JQL), and dashboard/report creation.
    • Proven track record of managing large, complex, multi-team technical projects.
    • Exceptional communication, facilitation, and conflict resolution skills.
    • Experience working in fast-paced, matrixed, and global organizations.
    • Prior experience in platform engineering or infrastructure operations would be desirable.
    Success in this Role Will Look Like
    • Seamless cross-team delivery coordination with minimal escalations.
    • Consistent, transparent project tracking and reporting through JIRA.
    • High team morale with project managers feeling supported and empowered.
    • Strong partnerships between platform, engineering, product, and business stakeholders.
    • Delivery outcomes that meet or exceed timelines, quality, and business expectations.
    • Driving strategy-focused initiatives to elevate the client experience, ensuring solutions and processes align with client needs and expectations.