Sonova
Sonova

61 Sonova Customer Service Jobs Hiring Near You

Are you passionate about providing customer service that exceeds expectations? If so, we think you ... Sonova is a leading provider of innovative hearing care solutions, not just a company that makes ...

Kitchener, Ontario - Hybrid Senior Software Developer Join Sonova's Manufacturing Software team and ... customers. As a Senior Software Developer, you will apply your expertise to deliver reliable and ...

Who we are At Sonova, we envision a world where everyone can enjoy the delight of hearing. This ... outstanding customer experiences through our global audiological care services, ensuring that ...

Who we are At Sonova, we envision a world where everyone can enjoy the delight of hearing. This ... outstanding customer experiences through our global audiological care services, ensuring that ...

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Sonova Jobs Information

What is it like to work at Sonova?

Sonova is a global leader in the hearing healthcare industry, with a culture that values innovation, collaboration, and a commitment to improving the lives of people with hearing loss. The company's diverse teams work together in a dynamic and inclusive environment, with a focus on research and development, manufacturing, and customer support, all aimed at delivering high-quality hearing solutions. Working at Sonova may appeal to candidates who are passionate about making a positive impact on people's lives, with opportunities to contribute to groundbreaking products and technologies that transform the hearing healthcare landscape.

What makes Sonova an attractive place to work?

Sonova is a leading global provider of hearing solutions, known for its commitment to innovation and improving the lives of people with hearing loss. The company offers a dynamic work environment that fosters collaboration, creativity, and a culture of continuous learning, with opportunities for employees to contribute to groundbreaking projects and products. By joining Sonova, professionals can be part of a global organization that values expertise, diversity, and growth, offering a platform for personal and professional development in a rapidly evolving industry.

Do workers at Sonova get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Sonova pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

At Sonova, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Sonova affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Sonova?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and July 2026.

Do workers at Sonova worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Sonova workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Sonova?

Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Sonova managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Sonova spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Sonova?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Sonova good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and October 2025.

Do people at Sonova feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Sonova get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Sonova?

Most people feel stressed out here.
100% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Sonova enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Sonova recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Sonova?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Sonova?

Most people aren’t given support to advance their career here.
In the last year, 71% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Sonova’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
94% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Sonova is doing?

Most people don’t feel well informed about how the company is doing.
72% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

What are the most popular jobs at Sonova?

Infographic showing various Customer Service job openings at Sonova in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 36% Physical, 57% Hybrid, and 7% Remote job distribution.

Audiologist / Hearing Instrument Specialist - Delaware, OH

Sonova

Delaware, OH • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Sonova rating

6.8

Company rating: 6.8 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description


Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.


Delaware (OH), United States

Audiologist / Hearing Instrument Specialist - Delaware, OH
164635

Ready to break down the barriers of audio care?

Join a place where patient centered care is at the core of everything we do.

Seeking Audiologists & Hearing Instrument Specialists who want to have an impact!

JoinAudioNova, the fastest-growing private audiology care group in the U.S., and a valued member of the Sonova family. We're seeking dedicated, enthusiastic professionals to be part of our mission-driven team.

Whether you're an experienced audiologist, a licensed hearing instrument specialist, or a 4th-year Extern, AudioNova offers a supportive, dynamic environment where you can thrive and unlock new career opportunities!

Why Choose AudioNova?

Our People Promise:

  • A place where you have an impact. Here, your work truly matters. At Audionova, we're not just improving hearing-we're transforming lives. You'll join a team that's passionate about making a real impact in the lives of patients every day.
  • A place where you can grow. We invest in your development with ongoing training, mentorship, and clear career pathways-so you can thrive professionally and personally.
  • A place where you can belong. Because we believe in more than just a job-we believe in building a community. At Audionova, you'll find a place where you belong, your contributions are valued, and collaboration is at the heart of everything we do.

Salary: $70 - 80,000 + Commission!

Locations: Delaware, OH
652 W. Central Ave.
Suite 50
Delaware, OH 43015

Office Hours: Monday - Friday 8:30am-5:00pm

Benefits:

  • Medical, dental, and vision benefits
  • 401k + 3% match
  • PTO + Paid Holidays
  • Student loan repayment for Audiologists
  • CEU and licensing reimbursement
  • 100% free hearing aids for all employees

Essential Functions:

  • Perform patient hearing test assessments; analyze results and recommend varied treatment and product options
  • Address patient's questions and concerns regarding benefits of Hearing Aid use
  • Discuss pricing of hearing instruments, presenting the value of hearing health care, your services, and the long-term effects of hearing aid use
  • Community outreach efforts to generate new patient referrals
  • Teach patients how to utilize the new technology to meet their hearing goals
  • Hearing aid repairs, checks, and cleanings.
  • Performadjustments to fitted products; comply with all procedural company quality standards and guidelines to maximize product performance and overcome patient concerns/objections.
  • With direct support of clinic staff, ensure smooth office operations

Qualifications/Requirements:

  • Hearing Aid Dispensing License in the state ofOhio
  • Doctorate in Audiology preferred
  • 3rd and 4th year Audiology Externs are encouraged to apply


We love working with great people and strongly believe that a diverse team improves us. We guarantee every person equal treatment regarding employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal-opportunity employer. Applicants who require reasonable accommodations to complete the application and/or interview process should notify the Director, of Human Resources.

#INDHCP

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.


What Sonova employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Sonova

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Aurora, IL, US