ZipRecruiter

Log In

Solventum

55 Solventum Customer Service Jobs Hiring Near You

Solventum

Order Management Specialist

San Antonio, TX · On-site

$45.36K - $62.37K/yr

Solventum is a new healthcare company with a long legacy of solving big challenges that improve ... Provide excellent, professional customer service to all internal and external customers * Work ...

Solventum

Product Manager

New York, NY · On-site +1

... our customers' toughest challenges. While we continue updating the Solventum Careers Page and ... Serving as the intersection between business, technology, sales, service, marketing, and the user ...

Solventum

Administrative Procurement

Forest City, IA · On-site

... our customers' toughest challenges. While we continue updating the Solventum Careers Page and ... services, supplies, and materials * Executing order management activities by monitoring order ...

Solventum

Laboratory Manager - Eagan, MN

Eagan, MN · On-site

... our customers' toughest challenges. While we continue updating the Solventum Careers Page and ... Act as site's primary point-of-contact with Engineering and Environmental & Health Services (EHS ...

Solventum

Anly Clinical Development

Murray, UT · On-site +1

$61K - $84K/yr

... our customers' toughest challenges. While we continue updating the Solventum Careers Page and ... physician services areas • Proven ability to manage multiple tasks and meet deadlines • ...

Solventum

Cloud FinOps & DevOps Engineer

Pittsburgh, PA · On-site

$51.25 - $70.25/hr

... our customers' toughest challenges. While we continue updating the Solventum Careers Page and ... Hands-on experience with AWS cloud services, including cost management, compute, storage, and ...

Solventum

2nd Shift Production Specialist

Columbia, MO · On-site

$28.55/hr

... our customers' toughest challenges. While we continue updating the Solventum Careers Page and ... Driving Continuous Improvement initiatives focused on Safety, Quality, Service, Cost, and ...

Solventum

Quality Engineer

Monrovia, CA · On-site

$106K - $145.75K/yr

... our customers' toughest challenges. While we continue updating the Solventum Careers Page and ... Implementing quality engineering services for new and existing medical device products to ensure ...

Solventum

DME Collections II

San Antonio, TX · On-site

$16.75 - $22.50/hr

... our customers' toughest challenges. While we continue updating the Solventum Careers Page and ... service or supply adjustments • Supporting timely collection activities within Solventum ...

previous pagenext page

Showing results 21-40

All JobsSolventum Customer Service Jobs

Solventum Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Solventum?

Solventum is a company that values innovation and collaboration, fostering a dynamic work environment where employees can share ideas and expertise to drive progress.

The company's team structure is typically flat, with an open-door policy that encourages communication and transparency among colleagues. Solventum's mission is focused on developing cutting-edge solutions for various industries, which can be both challenging and rewarding for employees.

Working at Solventum may appeal to individuals who are passionate about technology and problem-solving, as the company offers opportunities for professional growth and development in a fast-paced and innovative setting.

Do workers at Solventum get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Solventum pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and April 2026.

At Solventum, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Solventum affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Solventum?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Solventum worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Solventum workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Solventum workers to change shifts?

Most people find it easy to change shifts.
69% of people report that it’s easy to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at Solventum?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Solventum managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers at Solventum do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
97% of people report that they don’t do extra unpaid work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Solventum?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Solventum good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
87% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Solventum feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Solventum get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Solventum?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Solventum enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Solventum recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get enough training when they start at Solventum?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get support to advance at Solventum?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Solventum’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Solventum is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and April 2026.
What are the most popular job types at Solventum?
    What are the most popular jobs at Solventum?
    What are the most popular categories at Solventum?
    Infographic showing various Customer Service job openings at Solventum in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 63% Physical, 2% Hybrid, and 35% Remote job distribution.

    Order Management Specialist

    Solventum

    San Antonio, TX • On-site

    $45.36K - $62.37K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement

    This job post has expired today. Applications are no longer accepted.

    Solventum rating

    8.5

    Company rating: 8.5 out of 10

    Based on 46 frontline employees who took The Breakroom Quiz

    34th of 511 rated manufacturers

    Job description

    Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    Job Description:
    Order Management Specialist(Solventum)
    3M Health Care is now Solventum
    At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
    We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
    The Impact You'll Make in this Role
    As a(n) Order Management Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
    • Working incoming new orders and backlogged orders to qualify our product for insurance billing. The person will work closely with our internal sales team, CSR team, external customers, and patients.
    • Provide excellent, professional customer service to all internal and external customers
    • Work independently as well as team environment
    • Willingness to work rotating Holidays and Weekend coverage
    • Adapt to rapidly changing patient needs for life-saving therapy; thrive on having multiple competing priorities
    • Balance multiple competing priorities from demanding customers in an ever-changing environment
    • Build support and maintain patient, physician, and third-party payer loyalty and to increase the number of orders through enhanced customer service, customer relationship management, and technology utilization
    • Research and interpret whether a patient qualifies for services-based payer requirements and clinical factors.
    • Communicate patients' financial responsibility when necessary
    • Basic ability to prioritize and problem solve complex cases
    • Highly disciplined, self-motivated work ethic to work in a hybrid remote work environment.
    • Follow and enforce all Company policies and procedures.

    Your Skills and Expertise
    To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
    Posses a High School Diploma/GED or higher (completed and verified prior to start) from an accredited institution
    AND
    Minimum of three (3) years of customer service experience in Healthcare in a private, public, government or military environment
    Work Location: Remote-United States
    Travel: May include up to 10%[domestic/international]
    Relocation Assistance: May be authorized
    Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
    Supporting Your Well-being
    Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
    Applicable to US Applicants Only:The expected compensation range for this position is $45,360 - $62,370, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards
    Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
    Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
    Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
    Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
    Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
    Solventum Global Terms of Use and Privacy Statement
    Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
    Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the
    terms.

    What Solventum employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply