60 Socure Customer Service Jobs Hiring Near You

Socure is building the identity trust infrastructure for the digital economy - verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.

We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won't be your place. If you want to help build the future of identity with a team that holds a high bar for itself - keep reading.

About the Role

As a Software Engineer on Socure's Document Verification (DocV) team, you will play a key role in building and enhancing the core server-side components that power large-scale identity verification. You'll develop critical microservices and APIs responsible for document capture, processing, and verification-integrating with advanced machine learning models to ensure ID authenticity and detect fraud. Your contributions will enable millions of users to verify their identities quickly and securely, strengthening Socure's reputation for trust, speed, and security.

What You'll Do:

• Develop and maintain scalable backend services: Design, build, and support robust, scalable, and secure backend services and APIs for identity document processing and verification. Ensure systems are reliable and performant at high scale.

• Cross-functional collaboration: Partner closely with Product, Data Science/Machine Learning, and Infrastructure teams to deliver new document verification features. Translate product requirements and ML model outputs into efficient backend solutions within an agile environment.

• Improve code quality and practices: Champion best practices in coding, code review, testing coverage, performance optimizations, security, and CI/CD for DocV backend systems, driving enhancements in reliability and maintainability.

• Own backend architecture: Take ownership of backend architectural decisions, championing best practices in API design, microservice architecture, and secure data handling. Design systems for scalability, resiliency, and seamless integration with other Socure services.

• Optimize performance and reliability: Analyze production metrics and real-world usage data to continuously refine system performance, scalability, and reliability. Identify bottlenecks and proactively lead initiatives to optimize response times and uptime.

• Integrate ML/CV capabilities: Collaborate with data scientists to integrate machine learning and computer vision components into the DocV backend pipeline. Ensure the successful deployment and utilization of document verification models and decision logic.

• Collaborate with frontend/mobile teams: Work closely with frontend and mobile engineers to define clear API contracts, deliver a seamless end-to-end user experience, and support effective use of backend services. Assist with integration troubleshooting as needed.

What You Bring:

• Experience: 3+ years of experience building and shipping modern backend services or distributed systems at scale, with a proven track record of delivering backend software in fast-paced environments.

• Programming skills: Strong proficiency with backend programming languages (especially Golang) and frameworks for building APIs and microservices. Hands-on experience developing gRPC and RESTful APIs and implementing server-side business logic.

• Scalable systems expertise: Proven experience designing and developing scalable, high-availability microservices and APIs in cloud environments, with an understanding of fault tolerance and low latency requirements.

• Performance & security: Solid understanding of backend performance optimization and security best practices, especially when handling sensitive data (PII). Skilled in profiling services, optimizing queries, and securing data in transit and at rest.

• Team collaboration: Track record of collaborating effectively with cross-functional teams, including frontend engineers, data scientists, and product stakeholders. Excellent communication skills to articulate technical concepts and requirements across disciplines.

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process-including interview or onboarding support-please reach out to your Socure recruiting partner directly.

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