Why Socure? Socure is building the identity trust infrastructure for the digital economy ... of products and services. Requirements: * Partner with our Public Sector Sales Pod to develop ...
60 Socure Customer Service Jobs Hiring Near You
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... of products and services. Requirements: * Partner with our Public Sector Sales Pod to develop ...
Customer Marketing Lead
San Francisco, CA · On-site
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... Service, Customer Success, or Account Management experience * Technical knowledge of the latest ...
Customer Marketing Lead
San Francisco, CA · On-site
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... Service, Customer Success, or Account Management experience * Technical knowledge of the latest ...
Customer Marketing Lead
Carson City, NV · On-site
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... Service, Customer Success, or Account Management experience * Technical knowledge of the latest ...
Customer Marketing Lead
Carson City, NV · On-site
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... Service, Customer Success, or Account Management experience * Technical knowledge of the latest ...
Customer Marketing Lead
Seattle, WA · On-site
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... Service, Customer Success, or Account Management experience * Technical knowledge of the latest ...
Customer Marketing Lead
Seattle, WA · On-site
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... Service, Customer Success, or Account Management experience * Technical knowledge of the latest ...
Customer Marketing Lead
New York, NY · On-site
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... Service, Customer Success, or Account Management experience * Technical knowledge of the latest ...
Customer Marketing Lead
New York, NY · On-site
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... Service, Customer Success, or Account Management experience * Technical knowledge of the latest ...
Customer Marketing Lead
Miami, FL · On-site
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... Service, Customer Success, or Account Management experience * Technical knowledge of the latest ...
Customer Marketing Lead
Miami, FL · On-site
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... Service, Customer Success, or Account Management experience * Technical knowledge of the latest ...
Customer Marketing Lead
New York, NY · On-site
$175K - $210K/yr
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... Service, Customer Success, or Account Management experience * Technical knowledge of the latest ...
Customer Marketing Lead
New York, NY · On-site
$175K - $210K/yr
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... Service, Customer Success, or Account Management experience * Technical knowledge of the latest ...
Head of Credit Products
New York, NY · On-site
... financial services use cases. The Head of Credit Products will report into Socure's Product ... Partner with GTM, Product Marketing, Sales, Customer Success, and Solution Consulting to translate ...
Head of Credit Products
New York, NY · On-site
... financial services use cases. The Head of Credit Products will report into Socure's Product ... Partner with GTM, Product Marketing, Sales, Customer Success, and Solution Consulting to translate ...
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... People who move fast, think critically, act like owners, and care deeply about solving customer ...
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... People who move fast, think critically, act like owners, and care deeply about solving customer ...
Senior Solution Consultant
New York, NY · On-site
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... People who move fast, think critically, act like owners, and care deeply about solving customer ...
Senior Solution Consultant
New York, NY · On-site
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... People who move fast, think critically, act like owners, and care deeply about solving customer ...
Head of Credit Products
New York, NY · On-site
$285K - $310K/yr
... financial services use cases. The Head of Credit Products will report into Socure's Product ... Partner with GTM, Product Marketing, Sales, Customer Success, and Solution Consulting to translate ...
Head of Credit Products
New York, NY · On-site
$285K - $310K/yr
... financial services use cases. The Head of Credit Products will report into Socure's Product ... Partner with GTM, Product Marketing, Sales, Customer Success, and Solution Consulting to translate ...
People who move fast, think critically, act like owners, and care deeply about solving customer ... services, fintech, or banking policy and serve as a key representative of Socure in engagements ...
People who move fast, think critically, act like owners, and care deeply about solving customer ... services, fintech, or banking policy and serve as a key representative of Socure in engagements ...
Manage the vision and strategy for the Solution Consulting function for Financial Services Pod ... Proven ability to influence cross-functional teams and manage complex customer engagements. Socure ...
Manage the vision and strategy for the Solution Consulting function for Financial Services Pod ... Proven ability to influence cross-functional teams and manage complex customer engagements. Socure ...
... customers. This role involves demonstrating Socure's identity verification and fraud prevention ... Required : • 6+ years of relevant experience, with 3+ years in professional services, solutions ...
... customers. This role involves demonstrating Socure's identity verification and fraud prevention ... Required : • 6+ years of relevant experience, with 3+ years in professional services, solutions ...
Senior Data Engineer
Carson City, NV · On-site
$103K - $141K/yr
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... People who move fast, think critically, act like owners, and care deeply about solving customer ...
Senior Data Engineer
Carson City, NV · On-site
$103K - $141K/yr
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... People who move fast, think critically, act like owners, and care deeply about solving customer ...
... Socure creates demand, personalizes pipeline, and unlocks customer acquisition across multiple ... Lead the development of self-service growth experiences with elegant UX, dynamic messaging, and ...
... Socure creates demand, personalizes pipeline, and unlocks customer acquisition across multiple ... Lead the development of self-service growth experiences with elegant UX, dynamic messaging, and ...
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... People who move fast, think critically, act like owners, and care deeply about solving customer ...
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... People who move fast, think critically, act like owners, and care deeply about solving customer ...
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... People who move fast, think critically, act like owners, and care deeply about solving customer ...
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... People who move fast, think critically, act like owners, and care deeply about solving customer ...
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... People who move fast, think critically, act like owners, and care deeply about solving customer ...
Why Socure? Socure is building the identity trust infrastructure for the digital economy ... People who move fast, think critically, act like owners, and care deeply about solving customer ...
Socure is seeking a Post-Sales Solution Consultant, Big Tech/AI to lead complex customer ... Significant experience in solutions consulting, sales engineering, professional services, or ...
Socure is seeking a Post-Sales Solution Consultant, Big Tech/AI to lead complex customer ... Significant experience in solutions consulting, sales engineering, professional services, or ...
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Full-time
Posted 17 days ago
Job description
Why Socure?
Socure is building the identity trust infrastructure for the digital economy - verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won't be your place. If you want to help build the future of identity with a team that holds a high bar for itself - keep reading.
We are looking for a Strategic Customer Success Manager, Public Sector to join and be a key member of Socure's Public Sector team. In this role, you'll own major financial existing accounts, drive sales, ongoing, consultative relationships and be the face of Socure throughout the post-sales customer journey - from onboarding to implementation to renewal - and create and implement strategic account plans focused on enterprise-wide deployments of products and services.
Requirements:
Partner with our Public Sector Sales Pod to develop, scale, and grow our post-sales customer success function
Act as a trusted advisor to customers and successfully establish relationships throughout the customer's organization
Identify expansion and up-sell opportunities, new use cases, and play a key role in renewing enterprise customer contracts
Manage time-to-revenue timelines following contract signing, including product delivery, integration between customer infrastructure and company SaaS service, and sign-offs
Coordinate technical resources needed for up-sell opportunities and support issues, and own status reporting to support revenue projections
Act as an escalation point for renewals strategy, critical account issues, and ongoing account planning
Analyze customer data to identify and propose new ideas and processes to prevent issues and increase product usage
Quickly absorb new information via Socure University training program and external sources to become an expert on our solutions
Qualifications:
BA/BS required
Minimum 4-6 years experience in Customer Success, Account Management, or a Solutions role
Experience managing complex enterprise accounts and leading the relationship at all levels of the institution from executive to business owners
A proven track record of quota achievement and demonstrated career stability
Excellent communication and presentation skills
Attention to detail, strong organizational skills, and a bias for action
A self-starter approach to work and the ability to adapt and thrive in rapidly changing circumstances
Salesforce knowledge
SaaS background
Analytical capabilities and the ability to tell a story with data
Ideal candidates will live within 45 minutes of Washington, DC OR New York City, New York
Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process-including interview or onboarding support-please reach out to your Socure recruiting partner directly.
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About Socure
Sourced by ZipRecruiter
Industry
Software development
Company size
501 - 1,000 Employees
Headquarters location
Incline Village, NV, US
Year founded
2012