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Do workers at SMS InfoComm get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.

Does SMS InfoComm pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.

How easy is it to get time off at SMS InfoComm?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and May 2026.

How easy is it to take sick days at SMS InfoComm?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people at SMS InfoComm feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people at SMS InfoComm get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and May 2026.

Is it stressful to work at SMS InfoComm?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people at SMS InfoComm recommend working with their team?

Not many people recommend working with their team.
100% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get enough training when they start at SMS InfoComm?

Some people didn’t get enough training when they started.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get support to advance at SMS InfoComm?

Most people aren’t given support to advance their career here.
In the last year, 80% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

Do people think SMS InfoComm’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and May 2026.

Do workers feel well informed about how SMS InfoComm is doing?

Most people don’t feel well informed about how the company is doing.
83% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and May 2026.
What other companies are hiring for Server jobs?
What are the most popular jobs at Sms Infocomm?
What are the most popular categories at Sms Infocomm?
Infographic showing various Server job openings at Sms Infocomm in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Tech - L3 Server Repair CA

SMS INFOCOMM CORPORATION

Santa Clara, CA • On-site

$33 - $36/hr

Full-time

Re-posted 19 days ago

SMS InfoComm rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

210th of 278 rated repair and maintenance companies

Job description

Summary
The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.
Responsibility
  • Daily Responsibilities - 90%
      • Inspect, test, and diagnose servers
      • Replace parts as needed
      • Conduct and analyze server stress tests
      • Document all symptoms, test results, and parts replaced in shop floor tool
      • Collaborate with motherboard repair, motherboard testing, QC, whole unit repair, and inspections personnel
      • Provide back up for QC, inspection, whole unit repair, and motherboard testing
      • Maintain parts consumption
      • Other duties as assigned by leadership
  • Team building & leadership - 10%
      • Maintain and nurture positive work environment
      • Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
      • Follow process for system and parts management

Other Personal Skills Required
  • Know basic server architecture
  • Know how to assemble components to make server functional
  • Run and understand testing diagnostics
  • Understand basic networking architecture
  • Understand basic error codes
  • Able to trouble shoot common server errors and issues
  • Motivated to solve problems
  • Interested in constantly learning about servers and networking
  • Increased understanding of testing and error codes
  • Brings knowledge to enhance trouble shooting and diagnosis of failures
  • Understands end to end flow of server repair process
  • Know Linux commands and able to use terminal.
  • Offers insights on process improvement
  • Understands MB repair process, prefer if can read schematics.
  • Provides feedback and collaborates with MB repair team

Education and Experience
  • Education - High school diploma or equivalent technical experience, certifications in Server support and architecture desired
  • Experience - troubleshooting and diagnosing servers, experience with computer tools such as email, spreadsheets, and call tracking or shop repair tools
  • Experience with replacing parts on servers
  • Experience with server configuration
  • Good written and verbal skills - needs to documents errors and repairs
  • Industry/Environment: Prefer to have worked in a PC or server type of environment
  • Must be able to identify and resolve problems in a timely manner.

SMS's Competencies:
  • Shows determination to achieve excellent results
  • Committed to Process Improvement
  • Demands top performance
  • Inspires commitment

Physical Demands
  • While performing the duties of this job, the employee is constantly required to sit and stand for long periods of time.
  • Employee must be able to lift objects approximately up to 50lbs
  • Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions
  • Must be able to tolerate moderate to high noise level in a warehouse environment
  • Must be able to work in (hot or cold) weather conditions

SMS InfoComm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What SMS InfoComm employees say

Pay

Hours and flexibility

Workplace

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