2 Shiftcode Analytics Jobs Hiring in Charlotte, NC

Job Summary:
ShiftCode Analytics, Inc. is seeking a Senior Agentic Software Engineer to design, build, and operate production-grade AI agent systems that augment and automate real business workflows. The role involves owning agentic systems end-to-end, working closely with product, platform, and domain experts to ensure the delivery of scalable and trustworthy agentic capabilities.
Responsibilities:
• Design, build, and operate agentic systems that reliably complete real tasks, not just answer questions.
• Architect agents that support planning, memory, tool use, and multi-step execution, selecting appropriate patterns (single-agent, multi-agent, workflow-driven, human-in-the-loop) based on problem constraints and risk.
• Balance autonomy with control by designing agents that are predictable, debuggable, secure, and aligned with business goals.
• Build agents using modern frameworks (e.g., LangGraph, LangChain, Semantic Kernel, AutoGen, or equivalent), implementing structured outputs, tool-calling, reflection, and state management.
• Design and implement MCP- and/or RAG-based integrations as first-class mechanisms for how agents access tools, data, and context.
• Enforce security, consent, access control, and observability across all agent–tool interactions, partnering with platform teams to establish and evolve MCP integration standards.
• Integrate agentic systems into existing services and platforms via APIs and backend services, owning production readiness end-to-end.
• Define what 'good' looks like for agents using clear metrics (e.g., accuracy, success rate, latency, cost, failure modes), and use those metrics to drive continuous improvement.
• Build automated evaluation pipelines (offline tests, synthetic data, regression checks) and instrument agents with tracing, logging, and observability to support debugging and iteration in production.
• Design fallback, recovery, and human-escalation mechanisms for failure scenarios, proactively identifying and mitigating failure modes.
• Establish architectural standards and best practices for agentic development, raising the technical bar through design reviews, documentation, mentorship, and knowledge sharing.
• Partner with product and domain stakeholders to shape solutions, make informed trade-offs, and ensure agentic systems deliver meaningful business impact.
Qualifications:
Required:
• 5+ years of professional software engineering experience, with a strong backend or systems background.
• Proven experience building LLM-powered applications beyond prototypes.
• Hands-on experience designing and implementing agentic systems, including agents, workflows, MCP-based tool integration, and RAG.
• Strong proficiency in Python (or similar agent-oriented languages) and experience building production APIs or services.
• Experience designing systems with observability, evaluation, and operational ownership in mind.
Company:
ShiftCode Analytics Inc is a Tampa, FL based firm formed with one sole purpose of delivering best and quick services to its clients nationwide. Founded in 2019, the company is headquartered in Tampa, USA, with a team of 51-200 employees. The company is currently Growth Stage.