Shift

Shift

60 jobs near Columbus, OH

Company Description Growing Insurance Restoration company in business over 40 years, has served clients throughout Eastern NC. Professional disaster restoration and indoor air quality company who ...

Water / Demo / Cleaning Techicians

Charlotte, NC ยท On-site

$17.25 - $22/hr

Company Description Leading Insurance Restoration company in the Greenville / Winterville, Raleigh and Charlotte area quickly growing and expanding territory coverage and looking to fill multiple ...

Water Restoration Technician

Sarasota, FL ยท On-site

$17 - $21.75/hr

Company Description A progressive restoration contracting company with a culture of excellence and team spirit, is rapidly growing and has an opportunity for a Water Restoration Technician to join ...

Water / Demo / Cleaning Technicians

Sarasota, FL ยท On-site

$17 - $21.75/hr

Company Description Expert Water Removal is a full service insurance repair specialist, providing 24 hour emergency water, mold, fire cleanup and repair services to southwest Florida. Our customers ...

Water / Demo / Cleaning Techicians

Raleigh, NC

$17.25 - $21.75/hr

Company Description Leading Insurance Restoration company in the Greenville / Winterville, Raleigh and Charlotte area quickly growing and expanding territory coverage and looking to fill multiple ...

Showing results 41-60

Customer Service Coordinator / Project Manager Assistant

Customer Service Coordinator / Project Manager Assistant

shift, LLC

Raleigh, NC โ€ข On-site

$17.50 - $22.75/hr

Full-time

Posted 5 days ago


Job description

Company Description
Leading Insurance Restoration company in the Greenville / Winterville, Raleigh and Charlotte area quickly growing and expanding territory coverage and looking to fill multiple positions immediately.
Job Description
C3 's role is to be the conduit and coordinator of the insurance claim as they are pipe or channel for conveying information to all parties involved including, but not limited to: company officers and managers, other team members, subcontractors, insurance adjusters, clients and coordinating all aspects of the job with same.
They help coordinate mitigation, remediation and repairs efficiently, by understanding the loss, assisting with and dispatching EMS crews, arranging testing as appropriate, assisting with and scheduling each trade based on the repair estimate, and communicating with client all pertinent details of the job. There are several clients, equally as important as the other, on the claim: Insurance Adjuster, Subcontractor, Property Owner, and Companies' Internal Customers (Managers and Fellow Employees).
This position is all about communication, follow up and more follow up and communication- prove that and you are in!
Qualifications
Skills required:
Over 4 years of Customer Service / Client Care experience
Over 2 years Project Management / Scheduling / Dispatching / Tracking
General understanding of remodeling, construction / restoration principles an asset
Excellent computer skills (email, excel, word, calendars, PDF, digital pictures, Xactimate*, DASH*)
Systematic and capable of organizing multiple jobs / activities at a time
Analytical and able to problem solve in a timely manner under intense circumstances.
Think outside the box to make adjustments and changes as required as situations dictate
Produce exceptional and well organized, documented job files
Maintains professional conduct, organization and communication skills to deliver extraordinary service to in house peers/team, insurance adjusters, agents, property managers and home owners
Will do what it takes to bring the project to conclusion on time, budget and with a happy customer (all of them!)
Clean Background check
Able to successfully pass periodic drug testing
*Experience with these programs not required, but a plus!
Additional Information
We look forward to receiving your application!
Please forward your cover letter, resume, and references with application. Only complete applications will be reviewed.