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SGS & Co
SGS & Co

60 Sgs Customer Service Jobs Hiring Near You

SGS

Sr. Sales Executive - Retail Solutions

Milpitas, CA · On-site +1

$100K - $140K/yr

... customer satisfaction and service delivery JOB FUNCTIONS * Develop and execute global account strategies aligned with SGS business objectives. * Serve as the primary client contacts, coordinating ...

SGS

Global Key Account Manager - Connectivity

Houston, TX · On-site

$103K - $115K/yr

Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97 ... Strong customer-service orientation with a professional and positive attitude * Proactive and ...

SGS

Environmental Sample Courier

Islandia, NY · On-site

$22 - $24/hr

Establish and maintain good relations with SGS customers/clients by providing courteous, efficient and professional pick up service of samples, and delivery of sampling supplies in a safe and timely ...

sgsco

Operations Director

Waukesha, WI · On-site

... SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. We ... Advise senior management and account managers on customer timing, delivery, and service ...

SGS & Co

Client Manager

Cincinnati, OH · On-site

Provides expertise on customer pricing and promotional planning. * Explore opportunities to grow ... Propelis is a portfolio of global marketing services and technology companies with a combined ...

SGS

Field Services Technician

Elko, NV · On-site

Strong customer service skills (Required) * Ability to lift/carry/push and/or pull upwards of 50 lbs on a constant basis (Required) Additional Information SGS is an Equal Opportunity Employer, and as ...

sgsco

Sr. Client Coordinator (E-Commerce)

Minneapolis, MN · Remote

$18.75 - $24.50/hr

... SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. We ... Propelis is a portfolio of global marketing services and technology companies with a combined ...

SGS & Co

Client Manager

Cincinnati, OH · On-site

Provides expertise on customer pricing and promotional planning. * Explore opportunities to grow ... Propelis is a portfolio of global marketing services and technology companies with a combined ...

SGS & Co

SAP Senior Manager SD/SM Architect

... and Service Management within the SAP ECC on RISE Cloud environment. The ideal candidate will ... Calculate the cycle times in SAP ECC SD for customers & SM orders for continuous improvement.

SGS

Documentation Specialist

Farmingdale, NY · On-site

$20 - $23/hr

Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97 ... Provides excellent customer service to clients, and maintains positive interaction with peers and ...

SGS & Co

Prototype Technician

Butler, PA · On-site

$50K - $60K/yr

Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years , 2,000+ clients , 9,000 employees , and operations across 30 countries. Propelis ...

sgsco

Operations Director

Waukesha, WI · On-site

... SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. We ... Advise senior management and account managers on customer timing, delivery, and service ...

SGS

Analyst II, Chemistry Laboratory

Fairfield, NJ · On-site

Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97 ... May provide technical support to Marketing, Sales, Customer Service and clients regarding testing ...

SGS

Project Manager I

Dayton, NJ · On-site

We proudly deliver our expert services through the SGS name and trusted specialized brands ... in sciences and/or customer service (Required) * Bachelor's degree in Environmental Science ...

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SGS & Co Jobs Information

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    Infographic showing various Customer Service job openings at Sgs in the United States as of August 2026, with employment types broken down into 90% Full Time, 3% Part Time, and 7% Contract. Highlights an 81% Physical, 6% Hybrid, and 13% Remote job distribution.

    Sr. Sales Executive - Retail Solutions

    SGS

    Milpitas, CA • On-site, Remote

    $100K - $140K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 7 days ago

    Job description

    Company Description
    SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.
    Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.
    Job Description
    SUMMARY
    Responsible for driving revenue growth and strengthening strategic relationships within assigned global accounts in alignment with SGS Retail Solutions initiatives. Develops and executes global account strategies, coordinates cross-regional activities, and ensures high levels of customer satisfaction and service delivery
    JOB FUNCTIONS
    • Develop and execute global account strategies aligned with SGS business objectives.
    • Serve as the primary client contacts, coordinating communication and service delivery across SGS business lines and SGS affiliates.
    • Drive revenue growth by expanding relationships with key decision-makers and identifying new opportunities within the account and across SGS business lines.
    • Manage global agreements, contracts, and commercial relationships with assigned accounts.
    • Monitor account performance against KPIs, service level agreements, financial targets, and customer satisfaction metrics.
    • Lead regular business reviews, performance reviews, business development meetings, etc
    • Ensure timely delivery of reports, invoices & communications, while monitoring revenue trends and DSO
    • Resolve service delivery issues and manage claims to maintain strong client relationships.
    • Track market trends, regulatory developments, and competitor activity impacting the account.
    • Promote the SGS brand, capabilities, and integrity while ensuring compliance with SGS policies, safety standards, and Code of Integrity.
    • Performs other duties as assigned.

    Qualifications
    EDUCATION AND EXPERIENCE
    Required:
    • Bachelor's degree or equivalent educational background in Analytical Sciences, Engineering and Business relevant education, AND
    • Minimum of 5 year experience in account management, customer services or other relevant experience for the position with successful track record, AND
    • Minimum of 3 year experience in the TIC industry for the relevant business unit, AND
    • Experience in international / multi-cultural environments

    KNOWLEDGE / SKILLS / ABILITIES
    • Language Skills: English, Advanced required, Other language skills are a plus
    • Strong account management, negotiation and relationship building skills
    • Strong leadership skills with excellent communication and presentation skills
    • Computer Skills: - Proficient in Microsoft suite (Word, Excel, Access, Power Point, and Outlook) required. Computer literacy (creating, filing, saving/uploading, searching, backup, etc.).
    • Experience using Salesforce for pipeline management, forecasting, and client relationshiptracking
    • Self-driven, results oriented, and able to work independently in a fast paced environment.
    • Strong problem-solving and organizational skills.

    TRAVEL
    • Travels up to 30-50% of time. Some travel might be international.

    Additional Information
    Compensation
    The expected salary for this position is $100,000 to $140,000 per year. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.
    Our Benefits
    We care about your total well-being and will support you with the following, subject to your location and role.
    • Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
    • Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
    • Happiness:
      • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
      • Work-Life Balance: Paid-time off and family leave

    In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.
    Position anticipated to close August 31, 2026.
    Additional information
    SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
    This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
    If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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