60 Scribd User Experience Researcher Jobs Hiring Near You

Scribd, Inc. is on a mission to advance human understanding. Our four products - Scribd®, Slideshare®, Everand™, and Fable - help billions of people across the globe move beyond access and into insight, application, and expertise.
Culture at Scribd, Inc.
We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.
We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location.
So what are we looking for in new team members? At Scribd, Inc., we hire for "GRIT." Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude.
This posting reflects an approved, open position within the organization.
About the team and role

• Shape the core experience for 10M+ daily readers. Join the team behind Scribd's primary reading experience and directly impact how millions of users explore and learn from our 300,000+ document corpus.
• Experiment at the intersection of product and AI. Partner closely with Product, Design, and AI/ML teams to rapidly prototype and launch experiments that elevate engagement and comprehension on the document reading page.
• Build new creative experiences from 0→1. Help develop innovative tools that empower users to synthesize research and produce study guides, presentations, and documents - all enhanced by generative AI.
• Improve SEO and AEO. Work with our SEO PM to improve search and answer engine traffic to the Core Scribd pages.
• Modernize our tech stack for the future. Lead efforts to decompose our Ruby-on-Rails monolith into a modern, modular Microfrontend architecture powered by Next.js and a distributed backend.

What you will do

• Help migrate frontend surfaces from a Ruby-on-Rails monolith to a microfrontend

• Collaborate with our Data/ML and Content Pipeline teams to build new features and make improvements to our document ingestion infrastructure
• Create new GraphQL APIs
• Build new services in Node, Python, Go
• Collaborate with Design and PM
• Contribute to a shared design system
• Make contributions to improving our frontend infrastructure

Experience we value

• 6+ years of full-stack development experience. Our frontend monolith is built with Ruby-on-Rails and React, we will be migrating pieces of it to Next.JS in the latter half of this year. You've built and shipped production systems across the stack using React and Next.js or Ruby on Rails.
• Familiarity with maintaining services in a cloud environment. We own the document search service, among others on Core Scribd. We're looking for you to be familiar with monitoring/maintaining service health, and responding to incidents.
• Understanding of performance, accessibility, and SEO. You're passionate about building fast, inclusive, and discoverable experiences
• Collaborative mindset. You thrive in cross-functional environments and enjoy working closely with Design, Product, AI/ML, and Infrastructure to deliver high-quality, user-centered features.
• Commitment to code quality and maintainability. You take pride in writing clean, well-documented, and extensible code, setting a high bar for engineering quality across the organization.

Ideally, you have

• In addition to the above, we occasionally work with Node and Go services.

At Scribd, Inc., your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States.
In the state of California, the reasonably expected salary range is between $151,000 [minimum salary in our lowest geographic market within California] to $226,000 [maximum salary in our highest geographic market within California].
In the United States, outside of California, the reasonably expected salary range is between $124,000 [minimum salary in our lowest US geographic market outside of California] to $214,500 [maximum salary in our highest US geographic market outside of California].
In Canada, the reasonably expected salary range is between $157,500 CAD[minimum salary in our lowest geographic market] to $201,000 CAD[maximum salary in our highest geographic market].
We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.
Working at Scribd, Inc.
Are you currently based in a location where Scribd, Inc. can employ you?
Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance:
United States:
Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C.
Canada:
Ottawa | Toronto | Vancouver
Mexico:
Mexico City
Benefits at Scribd, Inc.

• Scribd Flex (flexible work model)
• Comprehensive health, dental, and vision coverage
• Mental health support and disability coverage
• Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
• Paid parental leave and family support benefits
• Retirement matching and employee equity
• Learning and development programs and professional growth opportunities
• Wellness and home office stipends
• Complimentary access to the Scribd, Inc. suite of products
• Enterprise access to leading AI tools

Get to Know Scribd, Inc.
About Scribd, Inc.
Life at Scribd, Inc.
We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com about the need for adjustments at any point in the interview process.
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Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.