60 Rokt Customer Service Jobs Hiring Near You

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a GL Senior Accountant

Target total compensation ranges from $157,000 - $170,000, including a fixed annual salary of $140,000 - $153,000, an employee equity plan grant, and world-class benefits.

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the Role:

We are looking for a GL Senior Accountant to play a critical role in delivering a high-quality, timely, and well-controlled financial close. This position owns key areas of the month-end process, prepares complex journal entries and reconciliations, and ensures the integrity of Rokt’s consolidated financial statements under US GAAP. As a core contributor within a fast-growing, global technology company, this role partners closely with cross-functional teams to ensure complete, accurate, and timely financial records and the delivery of business insights. The ideal candidate brings strong technical skills, a problem-solver mindset, and a passion for improving processes as Rokt continues to scale toward public-company readiness.

Responsibilities:

• Own end-to-end month-end close activities for assigned accounts and processes including processing journal entries, preparing and reviewing balance sheet reconciliations, conducting variance analyses, and preparing materials for a monthly financial reporting package
• Ensure adherence to internal control frameworks and SOX-ready documentation standards (narratives, reconciliations, evidence)
• Leverage NetSuite and integrated tools (e.g., FloQast, Zip, Ramp) to streamline GL and close processes
• Identify opportunities to automate manual reconciliations, journal entries, and reporting; partner with Finance Systems and Automation teams to implement solutions
• Contribute to projects that improve the scalability, speed, and accuracy of the monthly close process and global accounting operations

Requirements

About You:

• 5-7 years of progressive accounting experience, with exposure to general ledger and corporate accounting processes (public company, tech, or high-growth environment preferred)
• Bachelor’s degree (or equivalent) in Accounting; CPA preferred
• Strong working knowledge of US GAAP; experience preparing journal entries, reconciliations, and variance analysis at month-end
• Hands-on experience with an ERP system, ideally NetSuite, including familiarity with subledgers and multi-entity environments
• Advanced Excel and Google Sheets skills
• Experience working within an internal control framework (e.g., SOX or SOX-like controls), including documentation and evidence support
• Proven ability to manage deadlines across a fast-paced close calendar, prioritize multiple tasks, and maintain high attention to detail
• Strong communicator who can present with impact

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.

About the Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
• Dog-friendly office
• Extra leave (bonus annual leave, sabbatical leave etc.)
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office minimum 4 days per week).

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.