Be Seen First
Rockville, MD · On-site
$24 - $28/hr
A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...
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Be Seen First
Rockville, MD · On-site
$24 - $28/hr
A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Takoma Park, MD · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Takoma Park, MD · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Naval Anacost Annex, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. Minimum Education High School Diploma or GED ...
Naval Anacost Annex, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. Minimum Education High School Diploma or GED ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Be Seen First
Reston, VA · On-site
$50K - $55K/yr
Responsibilities: * Provide administrative support to the team, including managing calendars, scheduling meetings, and coordinating conference room bookings. * Serve as the primary point of contact ...
New
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Be Seen First
Reston, VA · On-site
$50K - $55K/yr
Responsibilities: * Provide administrative support to the team, including managing calendars, scheduling meetings, and coordinating conference room bookings. * Serve as the primary point of contact ...
New
Be Seen First
Reston, VA · On-site
$50K - $55K/yr
Responsibilities: * Provide administrative support to the team, including managing calendars, scheduling meetings, and coordinating conference room bookings. * Serve as the primary point of contact ...
New
Quick apply
Be Seen First
Reston, VA · On-site
$50K - $55K/yr
Responsibilities: * Provide administrative support to the team, including managing calendars, scheduling meetings, and coordinating conference room bookings. * Serve as the primary point of contact ...
New
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Fairfax, VA · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Fairfax, VA · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. Minimum Education High School Diploma or GED ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. Minimum Education High School Diploma or GED ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Naval Anacost Annex, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. Minimum Education High School Diploma or GED ...
Naval Anacost Annex, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. Minimum Education High School Diploma or GED ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Washington, DC · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Takoma Park, MD · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Takoma Park, MD · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
Rockville, MD · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
New
Rockville, MD · On-site
$20.75 - $40.99/hr
Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position. What You'll Bring: Minimum Education * High ...
New
Be Seen First
Rockville, MD · On-site
$24 - $28/hr
A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...
Quick apply
Be Seen First
Rockville, MD · On-site
$24 - $28/hr
A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...
Rockville, MD · On-site
$18 - $23.50/hr
Job Title: Contact Center Services Representative Location: Rockville, MD Schedule: Monday-Friday, 9:00 AM-5:00 PM, 1 hour lunch Employment: Temp-to-hire - 4 months onsite during temp and will ...
Rockville, MD · On-site
$18 - $23.50/hr
Job Title: Contact Center Services Representative Location: Rockville, MD Schedule: Monday-Friday, 9:00 AM-5:00 PM, 1 hour lunch Employment: Temp-to-hire - 4 months onsite during temp and will ...
$24 - $28/hr
Full-time
Medical, Dental, Vision
Posted 14 days ago
Job description:
A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here’s a general job description for this role:
Job Title: Call Center Representative
Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company’s products and services.
Key Responsibilities:
Answer incoming calls and respond to customer inquiries efficiently and professionally.
Provide accurate information regarding products, services, and policies.
Handle and resolve customer complaints in a calm and professional manner.
Assist with order placement, cancellations, returns, and other customer requests.
Escalate unresolved issues to the appropriate department or supervisor.
Document customer interactions, transactions, and follow-up actions.
Maintain a high level of customer satisfaction by providing timely responses and support.
Meet or exceed performance metrics, such as call handling time and customer satisfaction scores.
Stay updated on product and service knowledge to offer the best solutions to customers.
Requirements:
High school diploma or equivalent; some positions may require post-secondary education.
Proven customer service experience, preferably in a call center environment.
Strong communication skills, both verbal and written.
Proficiency in using call center software and CRM systems.
Ability to multitask and handle high call volumes efficiently.
Problem-solving skills and attention to detail.
Patience and the ability to remain calm under pressure.
Flexibility to work shifts, including evenings, weekends, and holidays, as needed.
Preferred Skills:
Bilingual abilities (if applicable to the customer base).
Experience with specific CRM or telephony systems.
Prior experience in the same industry (e.g., tech support, healthcare, retail).
