ZipRecruiter

Log In

Rockland Federal Credit Union
Rockland Federal Credit Union

27 Rockland Federal Credit Union Jobs Hiring Near You

Rockland Federal Credit Union

Branch Manager

Lynn, MA · On-site

$76.80K - $82K/yr

Rockland Federal Credit Union is seeking a Member Experience Manager to lead branch performance, community engagement, and business development within an assigned market. This role is responsible for ...

Rockland Federal Credit Union

Internal Auditor II

Canton, MA · On-site

$76.80K - $85.74K/yr

Rockland Federal Credit Union is seeking an experienced Internal Auditor II to join our team. Under the direction of the SVP, Administration & Risk, this role is responsible for evaluating internal ...

Rockland Federal Credit Union

Universal Banker

Lynn, MA · On-site

$20 - $22/hr

Rockland Federal Credit Union is seeking a Member Experience Specialist I. This frontline role delivers accurate, efficient, and welcoming service to members by handling routine transactions ...

next page

Showing results 1-20

All JobsRockland Federal Credit Union Jobs

Rockland Federal Credit Union Jobs Information

What are the most popular titles at Rockland Federal Credit Union?
What are the most popular cities for Rockland Federal Credit Union jobs?
What are the most popular states for Rockland Federal Credit Union jobs?
What are the most popular categories at Rockland Federal Credit Union?
Infographic showing various job openings at Rockland Federal Credit Union in the United States as of May 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Physical job distribution.
Member Service Representative

Member Service Representative

Rockland Federal Credit Union

Rockland, MA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Rockland Federal Credit Union rating

8.2

Company rating: 8.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Rockland Federal Credit Union (RFCU) is searching for friendly, service focused, detail-oriented individuals to join our Member Solutions Center based in Rockland. If you enjoy providing stellar service while working in a busy environment, this could be the position for you!

Key Responsibilities

  • Answer inbound calls within specified service levels, providing members with efficient and professional service.
  • Maintain a full understanding of Credit Union products and services.
  • Accurately process routine transactions and file maintenance while tracking member interactions.
  • Proactively problem-solving with the scope of responsibility.
  • Cross-selling additional products.

Qualifications

  • High School Diploma or equivalent required
  • Previous banking or experience in a call center environment preferred.
  • Good written and verbal communication skills with the ability to manage multiple tasks in a timely manner.
  • Be able to provide superior service by collaborating as a team and deliver high-quality service to both internal and external members, while embracing the fundamental values of RFCU's organizational culture.

Work Schedule

This is a full time 40 hour a week position, weekday shifts are scheduled Monday through Friday as 8:00 AM – 5:00 PM or 8:00 AM – 6:00 PM, with one consistent weekday off each week.

This position also requires alternating Saturdays from 8:30 AM – 1:00 PM.

Benefits

RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits, a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends.

In alignment with our commitment to pay transparency, we're pleased to share that the base salary range for this position is $20.00 - $22.00/hr, excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role. We also offer a comprehensive compensation and benefits package designed to support your overall well-being and success.

Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


#LI-Hybrid