Ralliant

60 Ralliant Customer Service Jobs Hiring Near You

Product Architect - Enterprise Analytics Services Position Summary Technical architecture leader ... Optimize for customer outcomes. Why Join Us Help build one of the industry's most ambitious ...

Product Architect - Enterprise Analytics Services Position Summary Technical architecture leader ... Optimize for customer outcomes. Why Join Us Help build one of the industry's most ambitious ...

Tool and Die Maker

Elizabethtown, NC · On-site

$20.25 - $25.50/hr

At Ralliant we're building the future, together with those driven to push boundaries, solve complex ... We supply customers from the most diverse industries, such as automation, mechanical engineering ...

CNC Operator

Elizabethtown, NC · On-site

$16 - $21.75/hr

Previous CNC programming. #LI-CS1 Ralliant Corporation Overview Ralliant, originally part of ... We supply customers from the most diverse industries, such as automation, mechanical engineering ...

$92 - $170/hr

Ensure products meet or exceed customer and regulatory requirements * Improve first-pass yield and ... Drive employee engagement through communication, recognition, and involvement RBS (Ralliant ...

New

... services and help shape an AI-Native Product Engineering organization. #LI-PW1 Ralliant Corporation ... customers' needs. We are the largest and most trusted global leader for partial discharge ...

... costs, improving customer service, and supporting strategic supply chain initiatives ... At Ralliant we're building the future, together with those driven to push boundaries, solve complex ...

$90 - $120/hr

Lead planning and execution for executive meetings, leadership events, town halls, customer visits ... At Ralliant we're building the future, together with those driven to push boundaries, solve complex ...

New

Lead planning and execution for executive meetings, leadership events, town halls, customer visits ... At Ralliant we're building the future, together with those driven to push boundaries, solve complex ...

Support in forecasting the demand for materials and services, and the timely placement of purchase ... Fairport, NY Ralliant Corporation Overview Ralliant, originally part of Fortive, now stands as a ...

Ensure products meet or exceed customer and regulatory requirements * Improve first-pass yield and ... Drive employee engagement through communication, recognition, and involvement RBS (Ralliant ...

... services and help shape an AI-Native Product Engineering organization. #LI-PW1 Ralliant Corporation ... customers' needs. We are the largest and most trusted global leader for partial discharge ...

Showing results 21-40

Ralliant Jobs Information

Infographic showing various Customer Service job openings at Ralliant in the United States as of August 2026, with employment types broken down into 93% Full Time, 2% Part Time, and 5% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Product Owner - Analytics as a Service

Ralliant

Rochester, NY • On-site

Full-time

Re-posted 16 days ago


Job description

Product Owner - Analytics as a Service
Position Summary
The Founding Product Owner is responsible for defining, prioritizing and continuously evolving Qualitrol's Analytics as a Service portfolio for rotating machines, grid monitoring and future analytics services.
This individual serves a primary voice of the end user inside the incubator, partnering closely with customers, commercial teams and engineering to rapidly deliver valuable capabilities that improve customer outcomes. Unlike a traditional Product Owner, this role is expected to build an AI-first, customer-centric product management capability capable of continuously discovering customer needs, validating ideas, and delivering production-ready analytics services at startup speed.
The Product Owner will establish tight Voice of Customer feedback loops through immersive customer engagement, AI-assisted market intelligence and frequent product releases while ensuring the squad remains focused on the highest-value opportunities.
Primary Responsibilities
Product Strategy
Own the product roadmap for Qualitrol's Analytics as a Service portfolio.
Prioritize features based on:
  • Customer value
  • Business impact
  • Market opportunity
  • Competitive differentiation
  • Technical feasibility

Maintain a rolling product roadmap balancing customer commitments with long-term platform evolution.
Customer Discovery
Develop trusted relationships with early adopters and strategic customers.
Establish structured Voice of Customer processes including:
  • Follow Me Home observations
  • Customer Advisory Boards
  • Early Adopter Councils
  • Design Partner Programs
  • Customer interviews
  • Usage analytics
  • Product telemetry

Continuously validate assumptions before committing engineering resources.
Agile Product Leadership
Lead backlog prioritization and sprint planning.
Work daily with:
  • Product Engineers
  • SaaS Architect
  • Customer Success
  • Commercial Leader
  • DevOps

Ensure every sprint delivers measurable customer value.
AI-First Product Management
Leverage AI to accelerate:
  • market research
  • competitive analysis
  • customer insight extraction
  • backlog refinement
  • requirement generation
  • release planning
  • product documentation

Champion specification-driven development supported by AI-assisted engineering.
Product Performance
Measure product success through:
  • Customer adoption
  • Feature utilization
  • ARR growth
  • Customer retention
  • Net Revenue Retention
  • Time-to-value
  • Customer satisfaction

Continuously refine priorities using real customer data.
Required Experience
  • 8+ years product management for SaaS or cloud software
  • Experience launching commercial software products
  • Experience working directly with enterprise customers
  • Strong understanding of Agile product development
  • Experience leading cross-functional software teams
  • Proven success delivering customer-centric products
Preferred Experience
Experience in one or more:
  • Utilities
  • Industrial Software
  • Industrial AI
  • Asset Performance Management
  • Predictive Analytics
  • Industrial IoT
  • Rotating Equipment
  • Grid Monitoring
Success Measures
Within 12 months:
  • Product roadmap established and executed
  • Customer advisory program operational
  • Regular release cadence established
  • Customer feedback integrated into every release
  • Feature adoption and customer satisfaction improving
  • Product development driven by measurable customer outcomes
Travel
Approximately 15% global travel.
#LI-PW1
Ralliant Corporation Overview
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
About Qualitrol
QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers' needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring.
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
Pay Range
The salary range for this position (in local currency) is 123800.00-230000.00