21 Rain Customer Service Jobs Hiring Near You

Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk.

We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.

We’re looking for a Compliance Engineering Specialist to bridge the gap between our regulatory obligations and our technical systems. You’ll work closely with Legal, Compliance, and Engineering to ensure that Rain’s platform meets its obligations under AML, KYC, BSA, and related financial regulations — and that those requirements are correctly embedded in how we build and operate our products.

• Translate regulatory requirements (AML, KYC, BSA, FinCEN, OFAC, and others) into clear technical specifications for engineering teams.
• Partner with product and engineering to design, build, and maintain compliance‑related systems and controls, including transaction monitoring, sanctions screening, and customer due diligence workflows.
• Review technical implementations for regulatory gaps, and own remediation efforts when gaps are identified.
• Develop and maintain compliance analytics, data quality controls, data reconciliation processes to support monitoring, regulatory reporting, and audit readiness.
• Serve as the technical subject‑matter expert during regulatory exams, audits, and third‑party assessments.
• Stay current on evolving regulatory requirements in the US and key international markets, and proactively surface changes that require engineering action.
• Write and maintain technical compliance documentation, runbooks, and policies.
• Support SARs, CTRs, and other regulatory reporting workflows from a systems and data integrity standpoint.

• 3–5+ years of experience in compliance engineering, fintech compliance, or a similar technical compliance role.
• Working knowledge of US financial regulations: BSA, AML, KYC, OFAC sanctions, and FinCEN requirements.
• Hands‑on experience with transaction monitoring systems, identity verification workflows, or watchlist screening tools.
• Ability to read and reason about code (Python, SQL, or similar) — you don’t need to be a full‑stack engineer, but you need to hold your own in technical conversations.
• Experience translating regulatory language into technical requirements or acceptance criteria.
• Strong written communication skills; you can write clearly for both engineering audiences and regulators.
• Experience using SQL, data analytics, and reconciliation techniques to validate compliance controls, investigate anomalies, and support regulatory reporting.

• Experience in crypto, digital assets, or payments compliance.
• Familiarity with international AML frameworks (FATF, EU AMLD, etc.).
• CAMS, CFE, or similar compliance certification.
• Prior work supporting regulatory exams or external audits in a technical capacity.

Unlimited time off Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.

Flexible working We support a flexible workplace; if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are most confident and productive. New Rainmakers will have a stipend to create a comfortable atmosphere at home.

Easy to access benefits For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company‑subsidized life insurance plan.

Retirement goals Plan for the future with confidence. We offer a 401(k) with a 4% company match.

Equity plan We offer every Rainmaker an equity option plan so that we can all benefit from our success.

Rain Cards We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing.

Health and Wellness High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships, fitness classes, massages, acupuncture—whatever recharges you!

Team summits Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.