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61 Qxo Customer Service Jobs Hiring Near You

QXO

Key Account Manager

Columbus, OH · On-site

For more information, visit QXO.com. What you will do: * Provide unique and elevated customer ... Minimum 4+ years of relevant Sales or Customer Service experience * Industry knowledge in ...

QXO

Director, Customer Experience

Atlanta, GA · On-site

Define and own QXO's Customer Experience strategy, operating principles, and service standards * Ensure consistent delivery of service levels across all customer segments and divisions * Establish ...

QXO

Director, Customer Experience

Atlanta, GA · On-site

Define and own QXO's Customer Experience strategy, operating principles, and service standards * Ensure consistent delivery of service levels across all customer segments and divisions * Establish ...

QXO

Director, Customer Experience

Atlanta, GA · On-site

Define and own QXO's Customer Experience strategy, operating principles, and service standards * Ensure consistent delivery of service levels across all customer segments and divisions * Establish ...

Service Partners

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

Exemplary customer service skills, analytics and problem-solving skills. * Proficient computer ... QXO is North America's largest distributor and installer of insulation; second-largest distributor ...

TruTeam

Customer Service Representative

Durham, CT · On-site

$20 - $40/hr

QXO is North America's largest distributor and installer of insulation; second-largest distributor ... customer satisfaction and outsized returns for its shareholders. The company is targeting $50 ...

TruTeam

Customer Service Rep

Portland, OR · On-site

$25/hr

QXO is North America's largest distributor and installer of insulation; second-largest distributor ... customer satisfaction and outsized returns for its shareholders. The company is targeting $50 ...

TruTeam

Customer Service Representative

Little Rock, AR · On-site

$20 - $40/hr

Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer ... QXO is North America's largest distributor and installer of insulation; second-largest distributor ...

TopBuild Corp.

Customer Service Rep

Portland, OR · On-site

$25/hr

QXO is North America's largest distributor and installer of insulation; second-largest distributor ... customer satisfaction and outsized returns for its shareholders. The company is targeting $50 ...

Topbuild

Customer Service Representative

Durham, CT · On-site

$20 - $40/hr

QXO is North America's largest distributor and installer of insulation; second-largest distributor ... customer satisfaction and outsized returns for its shareholders. The company is targeting$50 ...

TopBuild Corp.

Customer Service I

Houston, TX · On-site

$20 - $40/hr

Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer ... QXO is North America's largest distributor and installer of insulation; second-largest distributor ...

TruTeam

Customer Service I

Houston, TX · On-site

$20 - $40/hr

Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer ... QXO is North America's largest distributor and installer of insulation; second-largest distributor ...

QXO

Service Technician

Riverview, FL · On-site

For more information, visit QXO.com. What you will do: The Service Technician is responsible for performing service, repair, maintenance, troubleshooting, and warranty work at customer locations and ...

Topbuild

Customer Service Rep

Portland, OR

$25/hr

QXO is North America's largest distributor and installer of insulation; second-largest distributor ... customer satisfaction and outsized returns for its shareholders. The company is targeting$50 ...

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QXO Jobs Information

Do workers at QXO get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and July 2026.

Does QXO pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
43% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

At QXO, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from QXO affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at QXO?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 100% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between September 2025 and June 2026.

Do workers at QXO worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and June 2026.

Do QXO workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for QXO workers to change shifts?

Most people find it easy to change shifts.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at QXO?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do QXO managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at QXO spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at QXO?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

Is working at QXO good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
47% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people at QXO feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at QXO get to take their breaks without interruption?

Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at QXO?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at QXO enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at QXO recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at QXO?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at QXO?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people think QXO’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how QXO is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular job types at Qxo?
    What are the most popular jobs at Qxo?
    What are the most popular categories at Qxo?
    Infographic showing various Customer Service job openings at Qxo in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.

    Key Account Manager

    QXO

    Columbus, OH • On-site

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Re-posted 13 days ago

    QXO rating

    8.0

    Company rating: 8.0 out of 10

    Based on 45 frontline employees who took The Breakroom Quiz

    115th of 415 rated retail wholesalers

    Job description

    Overview

    QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

    What you will do:
    • Provide unique and elevated customer experience in support of Beacon's sales efforts by collaborating with the branch manager and outside sales representatives to continuously improve the service offering 
    • Manage the end-to-end order management process by tracking orders checking stock availability suggesting complementary products and collecting customer feedback
    • Operate as the primary point of contact for key customers during issue resolution through calls and emails 
    • Partner with outside sales representatives to develop strategies to become the number one roofing distributor by maintaining a strong working relationship with key customers
    • Engage in independent discussions with manufacturers to track and learn about products to educate customers
    • Make strategic recommendations to customers to drive private label products and digital  (Beacon PRO+) penetration
    • Resolve day-to-day issues quickly, efficiently, and safely
    What you will bring:
    • Minimum 4+ years of relevant Sales or Customer Service experience
    • Industry knowledge in residential roofing or commercial roofing materials is a plus
    • Diligent organizational habits with a detail-oriented focus on producing high-quality deliverables
    • Problem-solving acumen with an ability to see through complexity and exercise sound judgment with strong interpersonal skills
    • Proficient skill with Microsoft Office 365 applications (Word, Excel, Outlook, and PowerPoint)
    • Professional written and verbal communication skills to communicate effectively across all levels
    • Moderate travel up to 25% as needed for business purposes
    • Work assignments may be completed remotely and/or in available company offices
    What you will earn:
    • 401(k) with employer match 
    • Medical, dental, and vision insurance 
    • PTO, company holidays, and parental leave 
    • Paid training and certifications 
    • Legal assistance and identity protection 
    • Pet insurance 
    • Employee assistance program (EAP) 

    QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status. 

    Employment Type: FULL_TIME

    What QXO employees say

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