60 Quest Global Customer Service Jobs Hiring Near You

About Quest Global - Where Innovation Meets Impact

We are Quest Global. We are in the business of engineering, but what we are really building is a brighter future. It is not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 28 years, we have strived to be the most trusted partner for the world's hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 18 countries, with 78 global delivery centers, driven by 22,000+ extraordinary employees who make the impossible possible every day.

Quest Global brings deep industry knowledge and digital expertise to deliver end-to-end global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, and faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace & Defense, Automotive, Energy, Hi-Tech, MedTech & Healthcare, Rail, Semiconductor and Telecommunication industries.

Position Overview

Position Title : Client Partner - Digital Transformation

Reporting : Vice President - Sales

Location : Houston, TX, USA

Scope:

The Client Partner - Digital Transformation for the O&G industry leads digital software-driven engagements to build deep customer relationships and gain comprehensive insight into clients' business ecosystems. The role focuses on identifying customer needs, shaping digital and innovation-led solutions, and partnering closely with senior leadership to drive a structured agenda of digital transformation. The objective is to deliver measurable business value through technology-enabled innovation aligned to the customer's strategic priorities.

The role also carries end-to-end responsibility for managing and growing key Oil & Gas account, including revenue and profitability ownership. As a Client Partner, the individual will lead a segment of the Virtual Business Unit (VBU), building and expanding long-term customer relationships while contributing to the overall growth of the VBU. This includes defining account strategies, addressing the customer's digital roadmap, and ensuring sustained business expansion through a focused, consultative, and outcome-driven approach.

Key Responsibilities:

• Will own digital sales for the Energy business
• Grow digital/ software business from existing customers and help win/ acquire new logos
• Possess strong leadership qualities with a visionary eye on emerging digital technologies and able to articulate the transformative impact of technologies on business, specifically to Engineering operations and functions.
• Subject Matter Expert in architecture, infrastructure & technologies; understand hardware and software technology stack
• Excellent communication, negotiating and influencing skills at all levels of the organization as well as with external partners
• Strong analytical and problem-solving skills - communicate in a clear and succinct manner and effectively evaluate information/data to make decisions; anticipate obstacles and develop plans to resolve them; create actionable strategies and operational plans
• Demonstrated competency in strategic thinking and leadership with strong relationship management required in highly distributed and matrix organizations
• Interface with customers and help them prioritize and deliver on their business needs
• Proven track record of helping fortune 500 clients build their Digital vision and addressing their customer experience issues.

Skills And Qualifications:

• Deep domain knowledge of Energy; Renewables or Oil & Gas with knowledge of products & lifecycle, engineering, manufacturing processes, supply chain and major engineering services suppliers, external drivers and funding.
• Strong relationships with senior and mid-level technical managers with customers.
• Expertise in digital technologies (Enterprise application development, cloud, and mobile technologies) - Azure cloud is preferred
• Strong design and architectural skills (latest enterprise application design patterns, models, etc.) to propose solutions
• Experience in programming languages like Java, JS, HTML5, etc.
• Complete understanding of engineering and embedded software development, Proficient with Agile/Scrum Tools.
• Knowledge and experience working in Energy (Oil and Gas, and Power Generation) Industry with strong industry relations with senior and technical managers in oil and gas service companies
• Strong foundation / experience in engineering services sales and business development and a solid understanding of product development process
• Hands-on experience with proposal creation, leading campaign cross functional teams and leading proposal presentations.
• Strong leadership, interpersonal, communication and presentation skills
• Experience managing complex sales processes and highly consultative selling in campaigns
• Effective in sales presentations to executive management and key stakeholders
• Excellent written and verbal communication skills to articulate business proposals
• Using customer relationship management software to track and manage campaigns
• Experience in working with a global delivery model and working with geographically dispersed solution teams
• Strong business acumen with end-to-end sales/delivery/transition experience and ability to provide high level solutions to customer requirements
• Strong commercial skills and experience including selling process, negotiating, pricing, costing, discount structures, terms and conditions, sales strategy development, execution and sales proposal development.
• Ability to forge relationships and build trust both within and external to organization

Education:

• Bachelor's Degree - Engineering.
• Master's degree/MBA - preferred or Project Management certification

Range:

Compensation ranges from USD 160K to 200K, with an additional 40% sales incentive and ESOP eligibility.

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements:

We offer flexible work options, including hybrid arrangements, to support the need for the role and align company policies. This position is located in Houston, Texas.

You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.

Travel requirements:

Occasional travel, less than 25% as required for client relationship management.

Citizenship requirements:

Due to the nature of the work, U.S. citizenship is required.