ZipRecruiter

Log In

Qualfon
Qualfon

22 Qualfon Customer Service Jobs Hiring Near You

Qualfon

Customer Care Representative

Casselberry, FL

$19/hr

Our Qualfon Mission is to help as many people as possible pursue their total vocation - as ... Deliver exceptional customer service with passion and dedication. * Drive continuous improvements ...

Qualfon

Customer Care Representative

Casselberry, FL · On-site

$19/hr

Our Qualfon Mission is to help as many people as possible pursue their total vocation - as ... Deliver exceptional customer service with passion and dedication. * Drive continuous improvements ...

Qualfon

Customer Care Representative

Casselberry, FL · On-site

$19/hr

Our Qualfon Mission is to help as many people as possible pursue their total vocation - as ... Deliver exceptional customer service with passion and dedication. * Drive continuous improvements ...

Qualfon

Loan Specialist - Call Center

Highland Park, MI · On-site

$19.25/hr

OverviewLoan Specialist - Banking & Financial Services (Onsite) Location: Highland Park, MI Pay ... About the Role Qualfon is hiring Loan Specialists to support customers with their banking and ...

next page

Showing results 1-20

All JobsQualfon Customer Service Jobs

Qualfon Jobs Information

Do workers at Qualfon get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Qualfon pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.

At Qualfon, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Qualfon affordable enough for their workers?

Only some people say the health insurance costs are okay.
44% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Qualfon?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and July 2026.

Do workers at Qualfon worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Qualfon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
58% report that they don’t have enough control over which shifts they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Qualfon workers to change shifts?

Some people find it hard to change shifts.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Qualfon?

Some people find it hard to get time off.
35% of people report it’s hard to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Qualfon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Qualfon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Qualfon?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a Qualfon job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Qualfon good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
91% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Qualfon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Qualfon get to take their breaks without interruption?

Most people get breaks without interruption.
92% of people report that they get to take their breaks without interruption.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Qualfon?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Qualfon enjoy their jobs?

Only some people enjoy their job.
48% of people report they don’t enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Qualfon recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Qualfon?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Qualfon?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Qualfon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Qualfon is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

What are the most popular job types at Qualfon?

    What are the most popular jobs at Qualfon?

    What are the most popular categories at Qualfon?

    Infographic showing various Customer Service job openings at Qualfon in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% Physical, and 17% Remote job distribution.

    Customer Care Representative

    Qualfon

    Casselberry, FL

    $19/hr

    Full-time

    Re-posted 14 days ago

    Qualfon rating

    7.6

    Company rating: 7.6 out of 10

    Based on 29 frontline employees who took The Breakroom Quiz

    10th of 71 rated call and contact centers

    Job description

    About the Company

    At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.

    Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients 


    We are seeking a Customer Care Representative who will provide exceptional support to customers of our online Financial Services client, resolving issues with professionalism and care. Making every customer interaction count! This role supports users across voice and chat delivering a consistent experience across all channels.

    This role is strictly onsite. All hires must be willing to work at 105 Live Oaks Gardens, Casselberry, FL 32707.

    • Provide timely responses via live chat,and phone.

    • Resolve issues efficiently and with empathy, maintaining professionalism at all times.

    • Deliver exceptional customer service with passion and dedication.

    • Drive continuous improvements to enhance the customer experience.

    • Keep client cases accurate, current, and organized.

    • Maintain strict confidentiality in all interactions.

    • Complete all required training and apply knowledge to support clients effectively.


    What You’ll Bring:

    • High school diploma or GED required
    • Must be at least 18 years of age.
    • Knowledge of customer service principles and practices
    • Familiarity with call center software and telecommunication tools
    • Retail or related customer service experience
    • Good data entry/keyboard skills; 40 WPM minimum
    • Experience with channels of support, including voice, social and/or chat.
    • Proficient in relevant computer applications: internet navigation
    • Strong Verbal and written communication skills, and attention to detail
    • Excellent time management and organizational skills
    • Good judgment, adaptability, high stress tolerance and resilience
    • Team-oriented mindset

    Why You Will Love Working Here:

    • Purpose-Driven Work – Make a real impact on employees, clients, and the community.
    • Supportive Culture – Thrive in an engaging, growth-focused environment.
    • Career Development – Access opportunities to grow and reach your goals.
    • Values-Led Leadership – Learn from leaders who live the company’s principles.
    • Make a Difference – Help others pursue their full potential while delivering exceptional service.

    Ready to Make a Difference?


    If you’re passionate about helping others and making a real impact, we’d love to hear from you! Apply today and become part of a supportive, innovative team where your voice is valued, your contributions make a difference, and your growth truly matters!

    This position requires a background check, including fingerprinting. Candidates must be willing to complete this process.

     

    EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer.

    QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law. Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.

    Contact qualfon-dialogdirectrecruiting@qualfon.com to discuss reasonable accommodations.


    USD $19.00 - USD $19.00 /Hr.

    What Qualfon employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply