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113 Public Storage Customer Service Jobs Hiring Near You

U-Haul

Storage Customer Service Representative

Sanford, FL · On-site

$13.75 - $18.75/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Metairie, LA · On-site

$14.75 - $20/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Pasadena, TX · On-site

$14.50 - $19.75/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Pasadena, TX · On-site

$14.50 - $19.75/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Lilburn, GA · On-site

$14.75 - $20/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

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Public Storage Jobs Information

What is it like to work at Public Storage?

Public Storage is a company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and innovation. As a self-storage company, Public Storage's work environment is dynamic, with a mix of office and outdoor settings, and a focus on providing excellent customer service through a variety of roles, including sales, customer service, and facility management. Working at Public Storage may appeal to individuals who enjoy working in a fast-paced environment, have strong communication skills, and are motivated by the opportunity to contribute to a company that helps people and businesses manage their storage needs.

What makes Public Storage an attractive place to work?

Public Storage is a leading self-storage company with a long history of innovation and growth in the real estate industry. The company offers a dynamic work environment that values collaboration, diversity, and employee development, with opportunities for advancement and professional growth through various training programs and career paths. By joining Public Storage, individuals can contribute to the company's mission of providing convenient and secure storage solutions to customers, while also developing their skills and expertise in a stable and supportive work environment.

Do workers at Public Storage get paid breaks?

Sometimes. Only some people get paid breaks.
48% of people say they don’t get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Public Storage pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and May 2026.

At Public Storage, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Public Storage affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Public Storage?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 23 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 30% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 15% of people with changing schedules find out their shifts three weeks ahead of time.
  • 27% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Public Storage worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and February 2026.

Do Public Storage workers get to choose the shifts they work?

Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it for Public Storage workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Public Storage?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Public Storage managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and February 2026.

Do jobs at Public Storage spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at Public Storage?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and May 2026.

Is a Public Storage job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Is working at Public Storage good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at Public Storage feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Public Storage get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at Public Storage?

Some people feel stressed here.
66% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Public Storage enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Public Storage recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Public Storage?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Public Storage?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Public Storage’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how Public Storage is doing?

Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and May 2026.

What are the most popular job types at Public Storage?

    What are the most popular jobs at Public Storage?

    What are the most popular categories at Public Storage?

    Infographic showing various Customer Service job openings at Public Storage in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Storage Customer Service Representative

    U-Haul

    State College, PA • On-site

    $15.75 - $21.25/hr

    Full-time

    Medical, Dental, Life, Retirement, PTO

    Posted 20 days ago

    U-Haul rating

    6.0

    Company rating: 6.0 out of 10

    Based on 522 frontline employees who took The Breakroom Quiz

    153rd of 177 rated vehicle equipment hire

    Job description

    Location:

    1235 Benner Pike, State College, Pennsylvania 16801 United States of America

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.


    Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.


    Working Address: 3490 W College Ave State College, PA 16801

    U-Haul Offers:

    • Career stability
    • Opportunities for advancement
    • Mindset App Reimbursement
    • Gym Reimbursement Program
    • Health insurance &Prescription plans,if eligible
    • Paid holidays, vacation, and sick days,if eligible
    • Life insurance
    • MetLaw Legal program
    • MetLife auto and home insurance
    • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
    • 401(k) Savings Plan
    • Employee Stock Ownership Plan (ESOP)
    • 24-hour physician available for kids
    • Dental &VisionPlans
    • Business travel insurance
    • You Matter EAP
    • LifeLock Identity Theft Protection
    • Critical Illness/Group Accident Insurance
    • Dave Ramsey's SmartDollar Program

    Storage Customer Service Representative Primary Responsibilities:

    • Support the site manager with facility operations.
    • Answer phone inquiries from active and prospective customers.
    • Show storage units, explain the terms of rental agreements and prepare rental contracts.
    • Perform general routine property cleanup and minor repair work.
    • Ensure that all vacant storage units are clean, dry, secure and available for new customers.
    • Perform other duties as assigned.
    • Participate in ongoing continuous U-Haul education through U-Haul University.

    Storage Customer Service Representative Minimum Qualifications:

    • Driver's license and the ability to maintain a clean driving record
    • Excellent communication skills
    • Available to work on weekends and holidays

    Work Environment:

    The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

    Physical Demands:

    The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.


    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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