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Protos Security
Protos Security

28 Protos Security Jobs Hiring Near You

Protos Security

Monitoring Lead

Norcross, GA · Remote

$20 - $21/hr

Protos Security Job Title: Monitoring Lead Reports To: Manager, Monitoring Location: Norcross GA, On-Site Company Overview Protos Security, a subsidiary of Security Services Holdings, is the largest ...

Protos Security

Service Account Manager

Roanoke, VA · On-site

Protos Security Job Title: Senior Service Agent Reports To: Service Manager Location: Roanoke VA, On-Site Company Overview Protos Security, a subsidiary of Security Services Holdings, is the largest ...

Protos Security

Customer Service Administrator

Roanoke, VA · On-site

$17.50 - $23.25/hr

Protos Security Job Title: Service Agent Reports To: Service Manager Location: Roanoke VA, On-Site Company Overview Protos Security, a subsidiary of Security Services Holdings, is the largest ...

Protos Security

Junior Financial Analyst

Norwalk, CT · On-site

Protos Security Job Title: Junior Financial Analyst Reports To: Manager, Financial Planning & Reporting Location: Norwalk, CT (Hybrid) Company Overview Protos Security, a subsidiary of Security ...

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Protos Security

Scheduler - Evening Shift

Roanoke, VA · On-site

Protos Security Job Title: Scheduler - Evening Shift Reports To: Floor Supervisor Location: Roanoke, VA Shift: Weekend availability required. Evening Shift, 4:00 PM-12:00 AM On-Site Company Overview ...

Protos Security

Customer Service Administrator

Roanoke, VA · On-site

$20.14 - $25.89/hr

Protos Security Job Title: Service Agent Reports To: Service Manager Location: Roanoke VA, On-Site Company Overview Protos Security, a subsidiary of Security Services Holdings, is the largest ...

Protos Security

Scheduler - Day Shift

Roanoke, VA · On-site

Protos Security Job Title: Scheduler - Day Shift 8:00am-4:00pm Reports To: Floor Supervisor Location: Roanoke, VA Shift: Weekend availability required. Day Shift, 8:00 AM-4:00 PM On-Site Company ...

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Protos Security Jobs Information

Does Protos Security pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

How easy is it to get time off at Protos Security?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

How easy is it to take sick days at Protos Security?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

Is it stressful to work at Protos Security?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

Do people at Protos Security recommend working with their team?

Most people recommend working with their team.
100% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

Do people think Protos Security’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

Do workers feel well informed about how Protos Security is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

What are the most popular titles at Protos Security?

What are the most popular cities for Protos Security jobs?

What are the most popular states for Protos Security jobs?

What are the most popular job types at Protos Security?

Infographic showing various job openings at Protos Security in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Client Support Representative - Evening Shift

Protos Security

Roanoke, VA • On-site

$20.46 - $30.69/hr

Full-time

Re-posted 12 days ago

Protos Security rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 118 rated security

Job description

Company: Protos Security 
Job Title: Client Support Representative - Evening Shift
Reports To: Client Support Supervisor 
Location: Roanoke, VA - Onsite

Shift: Weekend availability required. Evening Shift (4:00pm-12:00am) On-Site



Company Overview

Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.

We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.



Position Summary

Protos is seeking a highly motivated Client Support Representative to join our team. Reporting directly to the Client Support Supervisor, this role serves as the intake point and case management for new clients, delivering exceptional service and ensuring every interaction creates a positive experience. The Client Support Representative plays a key role in building strong client relationships, resolving inquiries, and driving customer satisfaction with the goal of turning customers into raving fans of Protos Security.

The Client Support Representative who thrives in a fast-paced, collaborative environment and is passionate about providing outstanding customer service case management is the right fit! Excellent opportunity to add value while growing your career with Protos.



Essential Duties & Responsibilities

  • Deliver exceptional customer service through all interactions with clients, vendors, providers, officers, guards, and internal partners.
  • Manage with clarity all clients, officers, vendors, providers, guards and internal departments requests, issuing resolution timelines, and operational outcomes.
  • Collaborate with vendors, provider partners, and internal departments to resolve officer and guard related concerns and maintain positive working relationships that support operational success.

What Protos Security employees say

Pay

Hours and flexibility

Workplace

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