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Procyon Ts

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Procyon TS

Product Operations Lead

San Francisco, CA · On-site

Explore how data and AI can increase connector velocity, quality, and reliability. What Will You Do? * Lead the integrations backlog: Prioritize what gets built based on customer demand, partner ...

Procyon TS

ServiceNow GRC Administrator

Tallahassee, FL · On-site

Facilitate internal and external audits by ensuring GRC data integrity. * Track compliance requirements and ensure timely reporting. * Maintain audit evidence and ensure it is easily accessible for ...

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Product Operations Lead

Procyon TS

San Francisco, CA • On-site

Other

Re-posted 4 days ago

Job description

Position Title: Product Operations Lead (Integrations)
Location: San Francisco (Hybrid Tue/Thu) or Remote (U.S.)
Position Type: Full-Time, Permanent
Start Date: ASAP
Reports To: Head of Product (Co-founder)
Who Are We?
We're a developer-first integration platform with ~3,000 apps already on the marketplace and a small, senior team (~20 people). Our products power both an AI agent builder and an integrations offering used by engineering and go-to-market teams. We move quickly, ship continuously, and obsess over build quality for third-party connectors.
What's In It for You?
  • High ownership, visible scope: You'll own the integrations surface that customers touch every day and partner with leadership across product, engineering, sales, and partnerships.
  • Rapid growth path to PM: This is designed as a growth role for someone with 3-7 years in Product Ops/TPM who wants to step into broader product ownership.
  • Leverage with partners: Work directly with major vendors (e.g., Google, Microsoft, Workday) on certifications, approvals, and integration health.
  • Real-world impact: Your prioritization and execution will directly drive acquisition, activation, and conversion outcomes.
  • AI + automation exposure: Explore how data and AI can increase connector velocity, quality, and reliability.
What Will You Do?
  • Lead the integrations backlog: Prioritize what gets built based on customer demand, partner input, and business value.
  • Own partner approvals: Coordinate with external vendors to navigate certification and verification for new and updated connectors.
  • Drive execution with contractors: Orchestrate external builder teams; ensure specs are clear, reviews are tight, and work gets over the finish line.
  • Maintain integration health: Monitor/triage high-value apps; partner with engineering and sales to resolve issues quickly.
  • Plan migrations: When APIs introduce breaking changes, define the plan, timelines, and comms, and lead the rollout.
  • Explore AI acceleration: Pilot data/AI approaches that improve coverage, quality, and time-to-ship for connectors.
What Will You Need?
  • Experience: 3-7 years in Product Operations, Technical Program Management, or early Product Management within SaaS/API environments.
  • Technical fluency: Comfortable reading API docs, OAuth flows, event/webhook models; can reason through debugging steps (no coding test required).
  • Partner-facing communication: Clear, credible with enterprise stakeholders; able to build trust quickly.
  • Execution mindset: Organized, GSD energy, bias to clarity and momentum.
  • Acceleration curiosity: You try new AI/automation tools and think about practical application to integration pipelines.
What Success Looks Like
  • Throughput & quality: A measurable increase in integrations shipped, certified, and actively maintained.
  • Trusted relationships: Strong, reliable rhythm with key app vendors and internal stakeholders.
  • Business impact: Clear contributions to acquisition, activation, and conversion from integration availability and reliability.
  • Growth: A personal trajectory toward increased product ownership and roadmap leadership.
Requirements & Responsibilities
  • Experience: 3-7 years in Product Operations, Technical Program Management, or early Product Management within SaaS/API environments.
  • Technical fluency: Comfortable reading API docs, OAuth flows, event/webhook models; can reason through debugging steps (no coding test required).
  • Partner-facing communication: Clear, credible with enterprise stakeholders; able to build trust quickly.
  • Execution mindset: Organized, GSD energy, bias to clarity and momentum.
  • Acceleration curiosity: You try new AI/automation tools and think about practical application to integration pipelines.
  • Throughput & quality: A measurable increase in integrations shipped, certified, and actively maintained.
  • Trusted relationships: Strong, reliable rhythm with key app vendors and internal stakeholders.
  • Business impact: Clear contributions to acquisition, activation, and conversion from integration availability and reliability.
  • Growth: A personal trajectory toward increased product ownership and roadmap leadership.

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