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Inside Sales Manager, Managed Accounts

Department: Valves & Equipment
Reports To: Director, Inside Sales – V&E

Position Summary

The Inside Sales Manager leads a team of Inside Sales Engineers responsible for driving demand generation and expanding managed accounts within industrial manufacturing markets. This role supports the sale of complex, customized solutions and is accountable for pipeline health, quota attainment, and overall sales efficiency.

Working closely with Inside Sales leadership and Account Management, the Inside Sales Manager ensures consistent execution of sales processes, strong customer satisfaction, and high team performance. The role also includes responsibility for coaching, performance management, and professional development of team members.

Key Responsibilities

• Lead and manage a team of Inside Sales Engineers to achieve individual and team sales objectives
• Provide coaching, training, and ongoing performance management to drive results
• Conduct performance evaluations, set goals, and deliver regular feedback
• Monitor sales performance using established KPIs and metrics; analyze trends and implement improvements
• Utilize CRM and sales tools to track pipeline activity, customer engagement, and overall sales progress
• Develop and execute action plans to address performance gaps and improve efficiency
• Evaluate and optimize sales processes to enhance consistency, productivity, and customer satisfaction
• Ensure adherence to established sales processes, policies, and standards
• Develop and maintain accurate sales forecasts based on pipeline data and historical performance
• Prepare and deliver reporting and analysis to support leadership decision-making
• Partner with senior leadership to align team execution with business strategy and growth objectives
• Foster a culture of accountability, continuous improvement, and knowledge sharing
• Support employee development and career progression across the team

Qualifications

Education & Experience

• Bachelor's degree required
• Preferred concentration in Engineering, Physics, or a related technical field
• 10+ years of sales experience, including at least 3+ years in a sales leadership role

Key Competencies

• Strong communication skills
• Organizational and planning ability
• Leadership and team management
• Problem-solving and analytical thinking
• Ability to motivate and develop high-performing teams

Physical & Safety Requirements

• Work is primarily performed in an office or hybrid work environment
• Must adhere to all company safety policies and procedures

Additional Information

This job description is intended to outline the general responsibilities and qualifications for this role and is not intended to be a contract of employment. Responsibilities may be adjusted to meet business needs.