Technical Support Engineer
Dallas, TX · On-site
Company Description Procom is a leading provider of professional IT services and staffing to ... of full time experience in customer care/customer support. Advanced writing and verbal ...
5 Procom Full Time Jobs Hiring Near You
Technical Support Engineer
Dallas, TX · On-site
Company Description Procom is a leading provider of professional IT services and staffing to ... of full time experience in customer care/customer support. Advanced writing and verbal ...
Company Description Procom is a leading provider of professional IT services and staffing to ... of full time experience in customer care/customer support. Advanced writing and verbal ...
Company Description Procom is a leading provider of professional IT services and staffing to ... of full time experience in customer care/customer support. Advanced writing and verbal ...
Company Description Procom is a leading provider of professional IT services and staffing to ... of full time experience in customer care/customer support. Advanced writing and verbal ...
Company Description Procom is a leading provider of professional IT services and staffing to ... of full time experience in customer care/customer support. Advanced writing and verbal ...
Business Analyst
Dallas, TX · On-site
Company Description Procom is a leading provider of professional IT services and staffing to ... Permanent - Full time Additional Information All your information will be kept confidential ...
Business Analyst
Dallas, TX · On-site
Company Description Procom is a leading provider of professional IT services and staffing to ... Permanent - Full time Additional Information All your information will be kept confidential ...
Managed Services Provider (MSP) Program Manager
$114K - $115K/yr
Company Description Procom is a leading provider of professional IT services and staffing to ... a full time permanent position "Please note that we are not able to work with candidates on H1B ...
Managed Services Provider (MSP) Program Manager
$114K - $115K/yr
Company Description Procom is a leading provider of professional IT services and staffing to ... a full time permanent position "Please note that we are not able to work with candidates on H1B ...
Procom Jobs Information
What is it like to work at Procom?
Procom is a professional staffing agency that values flexibility, adaptability, and a customer-centric approach, fostering a dynamic and results-driven work environment.
As a staffing agency, Procom's team structure is designed to support a collaborative and consultative approach, with a focus on building strong relationships with clients and candidates. The company's mission is to provide exceptional service and expertise in matching talent with job opportunities, driving business growth and success.
Working at Procom may appeal to individuals who are passionate about recruitment, enjoy a fast-paced and dynamic work environment, and are motivated by the opportunity to make a positive impact on people's careers and businesses.
As a staffing agency, Procom's team structure is designed to support a collaborative and consultative approach, with a focus on building strong relationships with clients and candidates. The company's mission is to provide exceptional service and expertise in matching talent with job opportunities, driving business growth and success.
Working at Procom may appeal to individuals who are passionate about recruitment, enjoy a fast-paced and dynamic work environment, and are motivated by the opportunity to make a positive impact on people's careers and businesses.
What makes Procom an attractive place to work?
Procom is a leading staffing agency with a strong reputation for providing innovative workforce solutions to various industries. The company's workplace is characterized by a collaborative environment that fosters creativity, teamwork, and professional growth, with opportunities for employees to develop their skills and expertise. Joining Procom can provide individuals with a chance to make a meaningful impact in the industry, advance their careers, and be part of a dynamic organization that values employee development and success.
What are the most popular jobs at Procom?
What are the most popular categories at Procom?
Contractor
Re-posted 12 days ago
Job description
Company Description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Job Description
Technical Support Engineer
On behalf of our client, Procom Services is searching for a Technical Support Engineer for a contract opportunity in Plano, TX.
Technical Support Engineer Job Details
Provide both reactive and proactive assistance to all external customers
Troubleshoot and resolution of open incidents
Troubleshoot/qualify incidents before escalating into Tier-II
Liaise with Tier-II, to facilitate feedback
Record and document all issues related to the customers
The creation of documented solutions for both internal and external support web-pages
Technical Support Engineer Mandatory Skills
Familiarity with cooperate network infrastructures
Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS)
A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required.
Basic Administration/Maintenance of Microsoft SQL Server.
Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.)
At least two years of full time experience in customer care/customer support.
Advanced writing and verbal communication skills
Ability to multi-task and prioritize job requirements
Strong personal organization skills
Bachelors degree preferred, but not required.
Technical Support Engineer Start Date
ASAP
Technical Support Engineer Assignment Length
6 months
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.