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61 Procom Networking Jobs Hiring Near You

Procom Services

Technical Support Engineer

Dallas, TX · On-site

Procom's areas of staffing expertise include: Application Development Project Management Quality Assurance Business/Systems Analysis Datawarehouse & Business Intelligence Infrastructure & Network ...

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What is it like to work at Procom?

Procom is a professional staffing agency that values flexibility, adaptability, and a customer-centric approach, fostering a dynamic and results-driven work environment.

As a staffing agency, Procom's team structure is designed to support a collaborative and consultative approach, with a focus on building strong relationships with clients and candidates. The company's mission is to provide exceptional service and expertise in matching talent with job opportunities, driving business growth and success.

Working at Procom may appeal to individuals who are passionate about recruitment, enjoy a fast-paced and dynamic work environment, and are motivated by the opportunity to make a positive impact on people's careers and businesses.

What makes Procom an attractive place to work?

Procom is a leading staffing agency with a strong reputation for providing innovative workforce solutions to various industries. The company's workplace is characterized by a collaborative environment that fosters creativity, teamwork, and professional growth, with opportunities for employees to develop their skills and expertise. Joining Procom can provide individuals with a chance to make a meaningful impact in the industry, advance their careers, and be part of a dynamic organization that values employee development and success.

What are the most popular job types at Procom?

    What are the most popular jobs at Procom?

    What are the most popular categories at Procom?

    Infographic showing various Networking job openings at Procom in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 68% Physical, 16% Hybrid, and 16% Remote job distribution.

    Technical Support Engineer

    Procom Services

    Dallas, TX • On-site

    Full-time

    Re-posted 20 hours ago

    Job description

    Company Description

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
    With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
    Procom's areas of staffing expertise include:
    Application Development
    Project Management
    Quality Assurance
    Business/Systems Analysis
    Datawarehouse & Business Intelligence
    Infrastructure & Network Services
    Risk Management & Compliance
    Business Continuity & Disaster Recovery
    Security & Privacy
    Specialties Contract Staffing (Staff Augmentation)
    Permanent Placement (Staff Augmentation)
    ICAP (Contractor Payroll)
    Flextrack (Vendor Management System)

    Job Description
    • Provide both reactive and proactive assistance to all external customers 
    • Troubleshoot and resolution of open incidents 
    • Troubleshoot/qualify incidents before escalating into Tier-II 
    • Liaise with Tier-II, to facilitate feedback 
    • Record and document all issues related to the customers 
    • The creation of documented solutions for both internal and external support web-pages 
    Qualifications
    • Familiarity with cooperate network infrastructures 
    • Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS) 
    • A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required. 
    • Basic Administration/Maintenance of Microsoft SQL Server. 
    • Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.) 
    • At least two years of full time experience in customer care/customer support. 
    • Advanced writing and verbal communication skills 
    • Ability to multi-task and prioritize job requirements 
    • Strong personal organization skills 
    • Bachelors degree preferred, but not required. 
    • McAfee's product knowledge is a plus
    Additional Information

    Apply