Precoat Metals

60 Precoat Metals Customer Service Representative Jobs Hiring Near You

Production Worker

Washington, MO · On-site

$28.64 - $36.60/hr

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

Production Worker

Columbia, SC · On-site

$22.35 - $29.73/hr

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

Production Worker

Columbia, SC · On-site

$22.35 - $29.73/hr

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

Production Worker

Elkridge, MD · On-site

$15.25 - $18.25/hr

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

Production Worker

Elkridge, MD · On-site

$15.25 - $18.25/hr

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

Production Worker

Washington, MO · On-site

$28.64 - $36.60/hr

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

Company Description Since 1961, Precoat Metals (www.precoat.com) has been setting the standards in ... We are committed to this level of quality in both our product line and customer service, and focus ...

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

Production Worker

Portage, IN · On-site

$14.25 - $17/hr

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

Production Operator

La Porte, IN · On-site

$15.50 - $18.75/hr

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

Production Worker

Elkridge, MD · On-site

$15.25 - $18.25/hr

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

... Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and ...

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Precoat Metals Jobs Information

What is it like to work at Precoat Metals?

Precoat Metals is a company that values innovation and collaboration, fostering a work environment where employees can contribute to the development of high-quality metal coatings and solutions.

The company's team structure is organized around a customer-centric approach, with a focus on providing tailored solutions to meet the needs of various industries. Precoat Metals operates from a state-of-the-art facility, equipped with advanced technology and equipment that supports the production of high-quality metal coatings.

Working at Precoat Metals may appeal to candidates who are interested in a dynamic and challenging work environment, with opportunities to contribute to the growth and development of a leading metal coatings company.

What makes Precoat Metals an attractive place to work?

Precoat Metals is a leading manufacturer of high-quality metal products, recognized for its commitment to innovation and customer satisfaction within the industry. The company's workplace is characterized by a collaborative environment, where employees can engage in hands-on projects, develop new skills, and contribute to the growth of the organization. Joining Precoat Metals offers opportunities for professional development, career advancement, and making a meaningful impact in the production of essential metal products.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Precoat Metals in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Nights. Highlights an 100% Physical job distribution.

Customer Service Representative(Account Management)

Precoat Metals

Portage, IN • On-site

$14.75 - $20/hr

Full-time

Re-posted 14 days ago


Job description

Company Description

 Since 1961, Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team.

Job Description

Your previous customer service/account management experience in a fast paced environment make you the perfect candidate to fill the open position we have due to an upcoming retirement. You will be based at our Portage, IN facility and will work cooperatively with customers & members of the production and distribution team to grow existing customers support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.

In addition to being the representative of our customer and their advocate, you will:

  • Generate new & repeat sales by providing product and technical information in a timely manner
  • Determine customer requirements and expectations in order to recommend specific products and solutions
  • Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
  • Accurately process customer transactions such as orders, quotes or returns
  • Provide accurate information regarding scheduling and availability of   items
  • Obtain and provide accurate information relating to shipment dates and expected date of delivery
  • Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales
  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
  • Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
  • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
  • Remain current on consumer preferences, changes in local codes and product developments
  • Setup and maintain customer files
  • Identify trends in customer satisfaction or dissatisfaction
  • Manage time effectively, meet personal goals and work effectively with other members of the team
  • Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
  • Follow company policies and procedures
  • Present a professional image at all times to customers and vendors
  • Conduct ongoing customer needs, analysis, research of customer requirements through first party resources.
  • Complete contact activity reports
  • Assist in sales projects like price increases etc.
Qualifications

You will bring your High School diploma or equivalent and  2-5 years of  customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional  demeanor to the team.  In addition to: 

  • Must be able to work in a team-oriented, fast-paced, sales environment
  • Provide track record of consistently achieving or exceeding goals
  • Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook
  • Superior customer service & selling skills.
  • Superb communication and  interpersonal skills
  • Strong organizational skills with the ability to prioritize & multi-task
  • Detailed oriented & able to work independently
  • Customer focused with exceptional telephone sales ability
Additional Information

We are an Equal Opportunity Employer. M/F/Disabled/Veterans

Precoat Metals is a Drug Free Workplace

We are an Equal Opportunity Employer. 

Precoat Metals is a Drug Free Workplace