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60 Pop Mart Retail Sales Associate Jobs Hiring Near You

Pop Mart

Retail Sales Associate- Ala Moana

Honolulu, HI · On-site

$16/hr

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and ... Retail Sales Associate Location: Honolulu, HI Department : Sales Hourly : $16.00 Job Overview POP ...

Pop Mart

$15.15/hr

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and ... Retail Sales Associate Location: Tempe, Arizona Department : Retail Hourly : $15.15 Job Overview ...

Pop Mart

Sales Associate - (Part time)

New York, NY · On-site

$16.50 - $18.75/hr

Retail Hourly: $ 18.00 Job Overview POP MART is seeking energetic, customer-focused Sales Associates who are passionate about creating memorable shopping experiences and bringing our unique brand to ...

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Pop Mart Jobs Information

Do workers at Pop Mart get paid breaks?

Sometimes. Only some people get paid breaks.
61% of people say they don’t get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and July 2026.

Does Pop Mart pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
82% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and July 2026.

Do part-time workers get paid time off at Pop Mart?

Most people who work part-time don’t get paid time off.
78% of people who work part-time say they don’t get paid time off
Based on data from 9 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Pop Mart?

Most people don’t get paid time off from work.
69% of people say they don’t get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 21% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 14 people who took the Breakroom Quiz between February 2025 and July 2026.

Do workers at Pop Mart worry about hours?

Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and July 2026.

Do Pop Mart workers get to choose the shifts they work?

Most people get to choose which shifts they work.
79% report that they have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.

How easy is it for Pop Mart workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and May 2026.

How easy is it to get time off at Pop Mart?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and May 2026.

Do Pop Mart managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
40% of people say their manager changes their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and July 2026.

Do jobs at Pop Mart spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and July 2026.

How easy is it to take sick days at Pop Mart?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and May 2026.

Is a Pop Mart job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Pop Mart feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Pop Mart get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and July 2026.

Is it stressful to work at Pop Mart?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Pop Mart enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Pop Mart recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people get enough training when they start at Pop Mart?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people get support to advance at Pop Mart?

Most people aren’t given support to advance their career here.
In the last year, 88% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people think Pop Mart’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.

Do workers feel well informed about how Pop Mart is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and July 2026.

What other companies are hiring for Retail Sales Associate jobs?

What are the most popular jobs at Pop Mart?

What are the most popular categories at Pop Mart?

Infographic showing various Retail Sales Associate job openings at Pop Mart in the United States as of August 2026, with employment types broken down into 49% Full Time, 49% Part Time, and 2% Contract. Highlights an 100% Physical job distribution.

Retail Sales Associate- Crabtree Valley Mall

Pop Mart

Raleigh, NC • On-site

$14.50/hr

Part-time

Posted 28 days ago

Pop Mart rating

4.4

Company rating: 4.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

3rd of 3 rated toy shops

Job description

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Position:Retail Sales Associate
Location: Crabtree Valley Mall
Department:Retail
Hourly: $14.50

Job Overview
POP MART is seeking energetic, customer-focused Sales Associates who are passionate about creating memorable shopping experiences and bringing our unique brand to life. As a Sales Associate, you will serve as a brand ambassador by delivering exceptional service, building genuine connections with customers, and helping drive store performance through product knowledge, storytelling, and sales excellence.
In this role, you will create an engaging in-store experience by understanding each customer's needs, introducing them to POP MART's world of collectible art toys, and providing personalized recommendations that inspire excitement and repeat visits. You will also support daily store operations including merchandising, inventory management, and maintaining a clean, organized, and welcoming environment.
A passion for designer toys, collectibles, art, fashion, anime, gaming, or pop culture is highly valued and will help you succeed in this role.

What You Will Achieve
  • Deliver an exceptional customer experience by warmly welcoming every guest and building authentic customer relationships.
  • Become a brand ambassador by confidently sharing POP MART's story, artist collaborations, collectible characters, product collections, promotions, and membership program.
  • Educate customers on our collectible culture, including Blind Boxes, MEGA Collections, accessories, limited editions, and new product launches.
  • Drive sales by identifying customer needs, making personalized product recommendations, upselling complementary merchandise, and achieving individual and store sales goals.
  • Accurately process customer purchases, returns, exchanges, and loyalty transactions using the point-of-sale system.
  • Assist with receiving shipments, replenishing merchandise, organizing inventory, and maintaining stockroom accuracy.
  • Maintain exceptional store presentation by ensuring cleanliness, organization, and safety throughout the sales floor and backroom.
  • Support inventory accuracy through cycle counts, stock replenishment, and operational best practices.
  • Collaborate with teammates to achieve daily sales goals, operational objectives, and an outstanding customer experience.
  • Cross-train to support POP MART Robo Shop (vending machine) replenishment and inventory processes as business needs require.
  • Maintain compliance with company policies, cash handling procedures, and loss prevention standards.

What You Will Need
  • High school diploma or equivalent preferred.
  • 1+ year of customer-facing retail, hospitality, entertainment, or service industry experience preferred.
  • Passion for delivering exceptional customer service and creating memorable experiences.
  • Strong communication and interpersonal skills with the ability to engage customers from diverse backgrounds.
  • Ability to build rapport quickly and confidently recommend products.
  • Interest in collectibles, designer toys, art, anime, gaming, fashion, or pop culture is strongly preferred.
  • Strong organizational skills with the ability to multitask in a fast-paced retail environment.
  • Comfortable learning new technology, point-of-sale systems, and operational processes.
  • Ability to work independently while contributing to a collaborative team environment.
  • Bilingual or multilingual abilities are a plus.
  • Must be at least 18 years of age.

Work Schedule & Availability
Due to the nature of retail operations, team members are expected to maintain flexible availability to support business needs. Work schedules may include mornings, afternoons, evenings, weekends, holidays, and peak shopping periods. Schedule assignments will be communicated in accordance with all applicable federal, state, and local scheduling laws.

What We Offer
  • Competitive compensation
  • Performance-based growth opportunities
  • Comprehensive onboarding and product training
  • Career development and internal promotion opportunities
  • Collaborative, inclusive, and creative team culture
  • Opportunities to support new store openings and special brand events
  • The chance to be part of one of the world's fastest-growing designer toy and collectible brands

*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Physical Requirements
  • Frequently lift, carry, push, or move merchandise weighing up to 50 pounds.
  • Stand and walk continuously for extended periods, typically 6-8 hours per shift.
  • Frequently bend, kneel, squat, reach overhead, and climb ladders or step stools safely.
  • Perform repetitive tasks such as stocking merchandise, unpacking shipments, pricing products, and organizing inventory.
  • Work efficiently in a fast-paced retail environment while managing multiple priorities.
  • Operate standard retail equipment and stockroom tools, including handheld scanners, box cutters, and ladders.
  • Work in varying environments including the sales floor, stockroom, and receiving areas.

Pay Range Details
The hourly pay rate for this position is $14.50 per hour. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications.

Equal Employment Opportunity
POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.

Reasonable Accommodation
Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailingna.hrsupport@popmart.com.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees

because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of

any other status or condition protected by applicable federal, state or local law.

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