Plaid
Plaid

60 Plaid Operations Jobs Hiring Near You

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... Driving the strategic and operational agenda for a Product or GTM organization - and the cross ...

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... As our founding Product Operations Lead, you will define and own the operational backbone of the ...

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... Driving the strategic and operational agenda for a Product or GTM organization - and the cross ...

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... The GTM Operations & Strategy team is focused on solving some of Plaid's most pressing business ...

Business Operations

New York, NY · On-site

$162K - $237K/yr

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... Driving the strategic and operational agenda for a Product or GTM organization - and the cross ...

Product Operations

San Francisco, CA · On-site

$162K - $237K/yr

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... As our founding Product Operations Lead, you will define and own the operational backbone of the ...

GTM Operations Associate, Revenue

New York, NY · On-site

$134.40K - $174.60K/yr

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... The GTM Operations & Strategy team is focused on solving some of Plaid's most pressing business ...

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... As the Fraud and Abuse Operations Lead, you will be responsible for responding to fraud and abuse ...

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... As the Fraud and Abuse Operations Lead, you will be responsible for responding to fraud and abuse ...

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... As the Fraud and Abuse Operations Lead, you will be responsible for responding to fraud and abuse ...

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... We drive operational excellence while supporting the creation and execution of impactful top of ...

Fraud and Abuse Operations Lead

New York, NY · On-site

$176.40K - $259.20K/yr

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... As the Fraud and Abuse Operations Lead, you will be responsible for responding to fraud and abuse ...

Marketing Strategy and Operations

New York, NY · On-site

$145.20K - $172.80K/yr

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... We drive operational excellence while supporting the creation and execution of impactful top of ...

The Treasury team manages Plaid's global treasury operations, cash management, investment and banking relationships. You will be responsible for maintaining liquidity across multi-currency bank ...

Defining and scaling Plaid's content strategy to drive demand generation and brand awareness. * Building a high-functioning editorial operation, ensuring voice and tone consistency across channels ...

You will act as a trusted partner to senior leaders, shaping hiring strategy, driving operational excellence, and ensuring recruiting efforts are aligned with Plaid's long-term product and growth ...

Senior Software Engineer - ML Infrastructure

Seattle, WA · On-site

$123.50K - $167.90K/yr

Plaid powers the tools millions of people rely on to live a healthier financial life. We work with ... Ensure operational excellence of ML pipelines and services, including reliability, scalability ...

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Plaid Jobs Information

What are the key skills and qualifications needed to thrive in Operations, and why are they important?

To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.

What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?

Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.

What are 'Operations' jobs?

Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.

What jobs pay $3,000 a day?

High-level operations roles such as executive directors, chief operating officers, or specialized consultants in industries like finance, technology, or management can sometimes earn $3,000 or more per day, especially with extensive experience and in high-demand environments. These positions often require advanced skills, certifications, and significant responsibility, and compensation may include bonuses or profit sharing.

What is the difference between Operations vs Customer Service Representative?

AspectOperationsCustomer Service Representative
Required credentialsVaries; often includes business or management certificationsHigh school diploma or equivalent; some roles may require customer service training
Work environmentOffice settings, warehouses, or production facilitiesCall centers, retail stores, or office environments
Employer and industry usageCommon across manufacturing, logistics, and corporate sectorsCommon in retail, telecommunications, and service industries
Search and comparison intentFocuses on managing processes, logistics, and overall business operationsFocuses on assisting customers, resolving issues, and providing support

Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

What is it like to work at Plaid?

Plaid is a technology company that values innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment.

The company's team structure is organized around product areas, with cross-functional teams working together to develop and maintain the Plaid platform, which enables secure and seamless connections between financial institutions and applications. Plaid's offices are designed to promote collaboration and creativity, with open spaces, communal areas, and regular team-building activities.

Working at Plaid may appeal to candidates who are passionate about fintech, enjoy solving complex technical problems, and value a culture that prioritizes innovation, teamwork, and customer satisfaction.
What are the most popular job types at Plaid?
    Infographic showing various Operations job openings at Plaid in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.
    Business Operations

    Business Operations

    Plaid

    New York, NY

    Full-time

    Medical, Dental, Vision, Retirement

    Posted 24 days ago


    Job description

    We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

    The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships - owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity.

    Responsibilities

    • Driving the strategic and operational agenda for a Product or GTM organization - and the cross-functional initiatives that come with it

    • Owning foundational operating rhythms - monthly business reports, QBRs, OKRs and KPIs, executive reporting - and evolving them as the business scales

    • Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions

    • Partnering on product strategy topics including pricing, commercialization, and go-to-market for new and existing products

    • Using AI tools and agents as a default part of how you work - not as an experiment, but as a force multiplier

    Qualifications

    • 6-11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)

    • Comfort with ambiguity and a high degree of autonomy in prioritizing what matters most

    • Ability to build relationships at all levels and drive cross-functional consensus

    • Familiarity with AI tools and agents to accelerate workflows is a plus

    • Knowledge of SQL and Tableau preferred

    • Experience in fintech, payments, or high-growth SaaS preferred

    Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

    Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

    Please review our Candidate Privacy Notice here.

    Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.