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60 Pick N Save Customer Service Leader Jobs Hiring Near You

Pick 'n Save

CUSTOMER SVC/DEPT LEADER

Waterford, WI · On-site

Based in Wisconsin, Pick 'N Save merged with The Kroger Company in 2015. Today, we're proudly ... Retail or Customer Service experience * Promote trust and respect among associates. * Communicate ...

Pick 'n Save

CUSTOMER SVC/DEPT LEADER

Marshfield, WI · On-site

Based in Wisconsin, Pick 'N Save merged with The Kroger Company in 2015. Today, we're proudly ... Retail or Customer Service experience * Promote trust and respect among associates. * Communicate ...

Pick 'n Save

CUSTOMER SVC/DEPT LEADER

Schofield, WI · On-site

Based in Wisconsin, Pick 'N Save merged with The Kroger Company in 2015. Today, we're proudly ... Retail or Customer Service experience * Promote trust and respect among associates. * Communicate ...

Pick 'n Save

CUSTOMER SVC/DEPT LEADER

Monroe, WI · On-site

Based in Wisconsin, Pick 'N Save merged with The Kroger Company in 2015. Today, we're proudly ... Retail or Customer Service experience * Promote trust and respect among associates. * Communicate ...

Pick 'n Save

FRONT END/LEAD CLERK (CSR)

Green Bay, WI

$15.25 - $18.75/hr

Based in Wisconsin, Pick 'N Save merged with The Kroger Company in 2015. Today, we're proudly ... Vast potential for growth, through an abundance of industry-leading training programs and diverse ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Neenah, WI

$15.50 - $18.25/hr

Provide a positive customer service experience that makes customers want to return to on-line ... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Oshkosh, WI

$14.75 - $17.50/hr

Provide a positive customer service experience that makes customers want to return to on-line ... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Wauwatosa, WI · On-site

$14.75 - $17.50/hr

Provide a positive customer service experience that makes customers want to return to on-line ... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ...

Pick 'n Save

Assistant Store Leader

West Allis, WI · On-site

$15.75 - $19.25/hr

... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ... High school diploma/GED * 1 year of experience as department manager, service manager, or ...

Pick 'n Save

Assistant Store Leader

Madison, WI · On-site

$16 - $19.75/hr

... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ... High school diploma/GED * 1 year of experience as department manager, service manager, or ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Plymouth, WI · On-site

$15 - $17.75/hr

Provide a positive customer service experience that makes customers want to return to on-line ... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Manitowoc, WI · On-site

$14.50 - $17.25/hr

Provide a positive customer service experience that makes customers want to return to on-line ... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Appleton, WI · On-site

$14.25 - $17/hr

Provide a positive customer service experience that makes customers want to return to on-line ... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ...

Pick 'n Save

Assistant Store Leader

Mount Pleasant, WI · On-site

$15 - $18.25/hr

... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ... High school diploma/GED * 1 year of experience as department manager, service manager, or ...

Pick 'n Save

Assistant Store Leader

Milwaukee, WI · On-site

$15.25 - $18.50/hr

... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ... High school diploma/GED * 1 year of experience as department manager, service manager, or ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Kenosha, WI

$15 - $17.50/hr

Provide a positive customer service experience that makes customers want to return to on-line ... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Franklin, WI

$14 - $16.50/hr

Provide a positive customer service experience that makes customers want to return to on-line ... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Oshkosh, WI · On-site

$14.50 - $17/hr

Provide a positive customer service experience that makes customers want to return to on-line ... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Franklin, WI

$14 - $16.50/hr

Provide a positive customer service experience that makes customers want to return to on-line ... N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers ...

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All JobsPick N Save JobsPick N Save Customer Service Leader Jobs

Pick n Save Jobs Information

Do workers at Pick 'n Save get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Pick 'n Save pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
98% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

At Pick 'n Save, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and August 2026.

Do part-time workers get paid time off at Pick 'n Save?

Most people who work part-time don’t get paid time off.
78% of people who work part-time say they don’t get paid time off
Based on data from 32 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Pick 'n Save affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 28 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Pick 'n Save?

Some people get paid time off from work.
51% of people say they don’t get paid time off.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 94% of people with changing schedules find out their shifts one week or less ahead of time.
  • 6% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Pick 'n Save worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Pick 'n Save workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Pick 'n Save workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Pick 'n Save?

Some people find it hard to get time off.
49% of people report it’s hard to get time off.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Pick 'n Save managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 79 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Pick 'n Save spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
6% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Pick 'n Save?

Some people find it hard to take sick days.
51% of people report that it’s hard to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Pick 'n Save job good for students?

Most students say this is a good place to work if you’re studying.
85% of students report this is a good place to work if you’re studying.
Based on data from 39 people who took the Breakroom Quiz between March 2025 and June 2026.

Is working at Pick 'n Save good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Pick 'n Save feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Pick 'n Save get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Pick 'n Save?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Pick 'n Save enjoy their jobs?

Only some people enjoy their job.
53% of people report they don’t enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Pick 'n Save recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Pick 'n Save?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Pick 'n Save?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Pick 'n Save’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Pick 'n Save is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Leader jobs?

What are the most popular jobs at Pick N Save?

What are the most popular categories at Pick N Save?

Infographic showing various Customer Service Leader job openings at Pick N Save in the United States as of August 2026, with employment types broken down into 30% Full Time, and 70% Part Time. Highlights an 100% Physical job distribution.

CUSTOMER SVC/DEPT LEADER

Pick 'n Save

Waterford, WI • On-site

Full-time

Medical, Dental, Vision, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Pick 'n Save rating

5.3

Company rating: 5.3 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

96th of 122 rated grocery stores

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Based in Wisconsin, Pick 'N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers in 89 stores throughout the state. 
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Pick 'N Save family! 
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 

Minimum

  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Ability to handle stressful situations
  • Retail or Customer Service experience
  • Promote trust and respect among associates.
  • Communicate company, department, and job specific information to associates.
  • Collaborate with associates and promote teamwork to help achieve company/store goals.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
  • Monitor and control supply expenses for the department.
  • Manage cash control, sales and cash items and records for the store.
  • Manage the scheduling of Front-end associates to provide adequate department coverage.
  • Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
  • Develop and implement a department business plan to achieve desired results.
  • Create and execute sales promotions in partnership with store management.
  • Implement the period promotional plan for the department.
  • Stay current with present, future, seasonal and special ads.
  • Monitor and control expenses for the department.
  • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. 
  • Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
  • Plan, organize and supervise the inventory process.
  • Train department associates on inventory/stocking and Computer Assisted Ordering. 
  • Adhere to all food safety regulations and guidelines.
  •  Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  •  Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents. 
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
  • Oversee and manage the efficient operations of all functions and activities of the Front-end. 
  • Adhere to all local, state and federal laws, and company guidelines.
  • Assists management in the supervision and coaching of front end associates in the performance of their duties. 
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

What Pick 'n Save employees say

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