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25 Patientco Customer Service Jobs Hiring Near You

Patientco

Compliance Analyst

Lehi, UT · On-site

This is not a purely task-driven role; it is best suited for a motivated, customer-focused ... Track remediation of vulnerabilities and other control gaps against established service levels ...

Patientco

Sr. Software Engineering Manager

Atlanta, GA · On-site

Partner closely with Product and Design to define priorities, shape roadmaps, and deliver customer ... Deep experience with cloud-native architectures and building scalable, resilient services * Strong ...

Patientco

Manager, Solution Adoption

Atlanta, GA · On-site

Drive accountability across the team for meeting project milestones, timelines, and customer ... Experience leading or scaling professional services, implementation, or consulting teams in a ...

Patientco

Technical Support Analyst

Duluth, GA · On-site

We need driven people with a passion for support and service to guide our clients to become more ... Prior use of Salesforce or another customer relationship management software * Bachelor's Degree ...

Patientco

Data Scientist

Lehi, UT · On-site

Interacts with product and service teams to identify questions and issues for data analysis and ... customer feedback * Data exploration, hypothesis creation (from business and product goals ...

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    Infographic showing various Customer Service job openings at Patientco in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.
    Compliance Analyst

    Compliance Analyst

    Patientco

    Lehi, UT • On-site

    Full-time

    Medical, Retirement, PTO

    Posted 28 days ago

    Job description

    ABOUT THIS POSITION

    The Compliance Analyst plays a key role in supporting and advancing the organization's audit, compliance, and security assurance activities. This is not a purely task-driven role; it is best suited for a motivated, customer-focused professional who takes ownership, uses sound judgment, knows when to escalate, and looks for opportunities to improve how work gets done. The ideal candidate will help ensure critical compliance activities are completed with quality and timeliness while also identifying ways to streamline processes, improve documentation, and increase operational efficiency over time.

    WHAT YOU'LL DO

    • Own and execute recurring audit and compliance activities, ensuring deliverables are complete, accurate, timely, and well-documented.
    • Manage the quarterly collection of common audit evidence and documentation, while identifying opportunities to streamline, standardize, and automate the process.
    • Support security questionnaires, customer assurance requests, and RFP responses by coordinating with internal stakeholders and helping drive timely, high-quality responses.
    • Coordinate quarterly access reviews and other control validation activities, ensuring issues, delays, and exceptions are appropriately tracked and escalated.
    • Review change management and related compliance activities for completeness, control effectiveness, and opportunities for process improvement.
    • Track remediation of vulnerabilities and other control gaps against established service levels, helping drive accountability and visibility to open risks.
    • Maintain and improve a reusable knowledge base of approved security and compliance response content to support efficiency and consistency.
    • Exercise sound judgment to determine when issues can be resolved independently versus when they should be escalated to leadership or subject matter experts.
    • Partner effectively with Security, Technology Operations, Application Engineering, and other internal teams to support compliance objectives and customer needs.
    • Contribute to continuous improvement by incorporating lessons learned, identifying recurring pain points, and recommending practical changes that improve team effectiveness.

    WHAT YOU'LL NEED

    • Preferred Experience
    • Experience in compliance, audit support, security operations, vendor risk, third-party risk management, or a related role.
    • Exposure to or working knowledge of security and compliance frameworks such as NIST, HITRUST, ISO 27001, SOC 2, PCI, or similar standards.
    • Education and Certifications
    • Bachelor's degree in Cybersecurity, Information Security, Information Systems, Computer Science, Risk Management, Supply Chain, Business, or a related field is preferred.
    • Equivalent relevant work experience may be considered in place of a degree.
    • Relevant certifications such as Security+, ISO 27001, HITRUST, CISA, CRISC, or similar are a plus, but not required.
      • Experience working in a technology-driven environment where responsiveness, collaboration, and customer support are important.
      • Ability to manage recurring operational work while also improving process maturity, documentation quality, and team efficiency.
      • Comfort working across both technical and non-technical teams to gather information, resolve issues, and move work to completion.

    ABOUT WAYSTAR

    Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

    Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.

    Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

    WAYSTAR PERKS

    • Competitive total rewards (base salary + bonus, if applicable)
    • Customizable benefits package (3 medical plans with Health Saving Account company match)
    • We offer generous paid time off for our non-exempt team members, starting with 3 weeks +13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
    • Paid parental leave (including maternity + paternity leave)
    • Education assistance opportunities and free LinkedIn Learning access
    • Free mental health and family planning programs, including adoption assistance and fertility support
    • 401(K) program with company match
    • Pet insurance
    • Employee resource groups

    Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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