Job Summary:
Parallel Systems is pioneering autonomous battery-electric rail vehicles designed to transform freight transportation. They are seeking an experienced IT Manager to own and scale the company’s internal IT function, responsible for both strategy and execution, and to design, implement, and operate IT systems that support the engineering and operations organization.
Responsibilities:
• Own the end-to-end IT strategy and operating model, ensuring infrastructure, tooling, and security scale with company growth and business priorities
• Act as the primary IT owner for the company, serving as the main technical partner to leadership and department heads
• Design, maintain, and continuously improve corporate IT infrastructure, including networking, conference room systems, end-user devices, and cloud-based assets
• Lead network architecture and long-term infrastructure improvement projects across offices and facilities
• Manage IT budget, forecast spend, and drive cost efficiency across hardware, SaaS tools, and managed service providers
• Own vendor relationships and contract negotiations, including SaaS renewals, hardware procurement, and external IT services
• Execute hands-on, on-site technical work as needed, including installing, configuring, repairing, and replacing devices, network equipment, and software
• Serve as the escalation point for technical issues and ensure timely resolution of IT requests received via Slack, email, or other support channels
• Design and own IT automation and workflows, including onboarding, offboarding, access provisioning, and device lifecycle management
• Own device management and internal MDM services across all endpoints
• Establish, document, and enforce IT policies and standards, including device management, access controls, data protection, and acceptable use
• Define, track, and report IT performance metrics such as uptime, ticket SLAs, security incidents, and cost efficiency
• Track IT tickets through JIRA to completion and communicate status updates clearly and consistently
Qualifications:
Required:
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or 5+ years of full-time professional IT experience
• Experience owning and administering corporate IT environments, including Active Directory or equivalent identity systems and MDM platforms such as Kandji or Intune
• Hands-on experience designing, maintaining, and improving office and enterprise network infrastructure using Unifi or comparable solutions
• Experience managing IT budgets, forecasting spend, and driving cost efficiency across tools and infrastructure
• Experience managing IT vendors, contracts, and SaaS licensing
• Experience defining, tracking, and reporting IT performance metrics and KPIs
• Strong understanding of IT security best practices, including endpoint security, access controls, data protection, and incident response
• Ability to perform on-site physical tasks, including standing, bending, lifting, and carrying equipment up to 50 lbs
Preferred:
• Experience acting as the primary IT owner or lead in a startup or high-growth environment
• Experience building or improving IT automation and operational workflows
• Working knowledge of authentication and identity protocols such as Kerberos, SAML, OAuth, or similar technologies
• Strong understanding of wireless networking technologies, network planning, and security configurations
• Experience supporting engineering-heavy or hardware-focused organizations
Company:
Parallel develops autonomous, battery-electric rail vehicles to convert freight from truck to rail. Founded in 2020, the company is headquartered in Los Angeles, USA, with a team of 11-50 employees. The company is currently Early Stage.