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108 Orkin Customer Service Jobs Hiring Near You

Orkin LLC

Customer Service Specialist

Fairfax, VA · On-site

$20 - $25/hr

Overview We Need Your Next-Level Service Mindset at the Best in Pests As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building ...

Orkin

Orkin Pro

Odessa, TX

As an Orkin Pro (Pest Control Technician), you'll represent a world-class brand and provide exceptional service to residential and commercial customers alike. This is more than just a job, it's a ...

Orkin LLC

Customer Service Specialist

Cockeysville, MD · On-site

$20 - $25/hr

Overview We Need Your Next-Level Service Mindset at the Best in Pests As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building ...

Orkin LLC

Customer Service Representative

Sharon Hill, PA · On-site

$18 - $25/hr

Overview We Need Your Next-Level Service Mindset at the Best in Pests As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building ...

Orkin LLC

Customer Service Specialist

Forestville, MD · On-site

$20 - $25/hr

Overview We Need Your Next-Level Service Mindset at the Best in Pests As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building ...

Orkin LLC

Customer Service Specialist

Manassas, VA · On-site

$20 - $25/hr

Overview We Need Your Next-Level Service Mindset at the Best in Pests As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building ...

Orkin LLC

Customer Service Specialist

Houston, TX · On-site

$18 - $20/hr

Overview We Need Your Next-Level Service Mindset at the Best in Pests As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building ...

Orkin LLC

Remote OCCC Sales Supervisor

Atlanta, GA · Remote

Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and ...

Orkin LLC

Customer Service Specialist

Sterling Heights, MI · On-site

$19 - $21/hr

Overview We Need Your Next-Level Service Mindset at the Best in Pests As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building ...

Orkin

Orkin Pro

Kansas City, MO

As an Orkin Pro (Pest Control Technician), you'll represent a world-class brand and provide ... Provide the Best in Pest service solutions for customers * Provide innovative and customized ...

Orkin

Orkin Pro

Springfield, MO

As an Orkin Pro (Pest Control Technician), you'll represent a world-class brand and provide exceptional service to residential and commercial customers alike. This is more than just a job, it's a ...

Orkin

Orkin Pro

Bartlesville, OK

As an Orkin Pro (Pest Control Technician), you'll represent a world-class brand and provide exceptional service to residential and commercial customers alike. This is more than just a job, it's a ...

Orkin

Orkin Pro

Lees Summit, MO

As an Orkin Pro (Pest Control Technician), you'll represent a world-class brand and provide ... Provide the Best in Pest service solutions for customers * Provide innovative and customized ...

Orkin

Orkin Pro

Tyler, TX

As an Orkin Pro (Pest Control Technician), you'll represent a world-class brand and provide exceptional service to residential and commercial customers alike. This is more than just a job, it's a ...

Orkin

Orkin Pro

Monroe, LA

As an Orkin Pro (Pest Control Technician), you'll represent a world-class brand and provide exceptional service to residential and commercial customers alike. This is more than just a job, it's a ...

Orkin

Orkin Pro

Madison, AL

As an Orkin Pro (Pest Control Technician), you'll represent a world-class brand and provide exceptional service to residential and commercial customers alike. This is more than just a job, it's a ...

Orkin

Orkin Pro

Lenexa, KS

As an Orkin Pro (Pest Control Technician), you'll represent a world-class brand and provide exceptional service to residential and commercial customers alike. This is more than just a job, it's a ...

Orkin

Orkin Pro

Jasper, AL

As an Orkin Pro (Pest Control Technician), you'll represent a world-class brand and provide exceptional service to residential and commercial customers alike. This is more than just a job, it's a ...

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Orkin Jobs Information

What is it like to work at Orkin?

Orkin is a company that values teamwork, customer satisfaction, and community involvement, with a culture that emphasizes integrity, respect, and a commitment to excellence. As a pest control and wildlife management company, Orkin's work environment is often fast-paced and dynamic, with teams working together to provide effective solutions for residential and commercial clients. Working at Orkin may appeal to individuals who are passionate about making a positive impact on their communities and are interested in a career in the service industry, with opportunities for professional growth and development in a variety of roles.

What makes Orkin an attractive place to work?

Orkin is a well-established and reputable pest control services company with a long history of providing effective solutions to residential and commercial customers. The company offers a dynamic work environment that values innovation, teamwork, and customer satisfaction, with opportunities for employees to develop their skills and expertise in a stable and supportive setting. As a leading provider of pest control services, Orkin offers its employees a chance to make a meaningful impact in their communities and contribute to the company's mission of protecting people, properties, and the environment.

Do workers at Orkin get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Orkin pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
34% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and September 2026.

At Orkin, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between September 2025 and September 2026.

Is the health insurance from Orkin affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get paid time off at Orkin?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 43 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 72% of people with changing schedules find out their shifts one week or less ahead of time.
  • 6% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Orkin worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Orkin workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
58% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Orkin workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to get time off at Orkin?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Orkin managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
43% of people say their manager changes their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Orkin spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Orkin?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 37 people who took the Breakroom Quiz between September 2025 and September 2026.

Is working at Orkin good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Orkin feel treated with respect by their managers?

Most people feel treated with respect by their managers.
97% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Orkin get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at Orkin?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 40 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Orkin enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 103 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Orkin recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Orkin?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Orkin?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think Orkin’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Orkin is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between September 2025 and September 2026.

What are the most popular job types at Orkin?

    What are the most popular jobs at Orkin?

    What are the most popular categories at Orkin?

    Infographic showing various Customer Service job openings at Orkin in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.

    Customer Service Specialist

    Orkin LLC

    Fairfax, VA • On-site

    $20 - $25/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 14 days ago

    Orkin rating

    7.0

    Company rating: 7.0 out of 10

    Based on 137 frontline employees who took The Breakroom Quiz

    16th of 35 rated pest control companies

    Job description

    Overview
    We Need Your Next-Level Service Mindset at the Best in Pests
    As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 125 years of protecting homes and businesses.
    Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.
    You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back.
    With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.
    Ready to start a career with staying power? Apply now!
    Responsibilities
    As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
    You will...
    • Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
    • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you!
    • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
    • Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
    • Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
    • Reschedule unserviced accounts within 24 hours
    • Participate in quality assurance processes, programs, and initiatives
    • Safeguards customer's privacy and other proprietary information

    We Offer...
    • Competitive earnings starting at $20 to $25 per hour
    • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
    • 401(k) plan with company match, employee stock purchase plan
    • Paid vacation, holidays, and sick leave
    • Employee discounts, tuition reimbursement, dependent scholarship awards
    • Industry leading, quality, comprehensive training program

    Why Orkin?
    • You are interested in an opportunity with career potential in a reliable, recession-resistant industry
    • You have a service-oriented mindset that leads you to build loyalty and trust with customers
    • You hold yourself responsible to commitments
    • You value being part of a team
    • You want to keep learning, improving and developing as a leader
    • You want to join a company that supports the community
    • You want a career with a purpose at a mission-driven company that values
      • Safety
      • Professionalism
      • Empathy
      • Integrity
      • Innovation

    Qualifications
    What do you need to be successful?
    • Previous experience in Customer Service or Sales preferred
    • High School Diploma or equivalent required
    • Excellent interpersonal and communication skills
    • Basic computer skills in various software and web-based applications
    • Proficient in Microsoft Office
    • Strong attention to detail and follow through
    • Demonstrated ability to prioritize tasks and manage time efficiently

    What will my work environment be like?
    Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
    • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
    • Be able to regularly lift and/or move up to 25 pounds.

    Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

    What Orkin employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Orkin

    Sourced by ZipRecruiter

    Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. The Pest Management Industry is growing - and is a recession resistant line of business.

    Industry

    Personal services and civil engineering construction

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    Atlanta, GA, US

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