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60 Optimal Dispatch Service Operations Coordinator Jobs Hiring Near You

Milton CAT

Service Operations Coordinator

Batavia, NY · On-site

$26.44 - $31.25/hr

Overview Milton CAT is seeking a reliable Service Operations Coordinator to support our earthmoving shop operations and work closely with the Shop Supervisor. In this role, you'll help coordinate ...

Milton CAT

Service Operations Coordinator

Batavia, NY · On-site

$26.44 - $31.25/hr

Overview Milton CAT is seeking a reliable Service Operations Coordinator to support our earthmoving shop operations and work closely with the Shop Supervisor. In this role, you'll help coordinate ...

Ryder

Dispatch Operations Coordinator

Aurora, IL · On-site

$19.50/hr

We are immediately hiring a Dispatch Operations Coordinator, in Aurora, IL, to support our Final ... Must have customer service skills and telephone etiquette * Highly thorough and dependable

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Service Operations Coordinator

ImageFIRST Healthcare Laundry Specialists

Manchester, NH

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

ImageFIRST rating

7.0

Company rating: 7.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

8th of 62 rated cleaning companies

Job description

Overview

ImageFIRST is the largest national provider of linen and laundry services specializing in the healthcare industry. With a 97% customer retention rate, we are committed to providing remarkable, white-glove service to our customers.

We are seeking a motivated and results-driven Service Operations Coordinator to lead the daily execution of Service operations at an ImageFIRST facility.

This is a dynamic, hands-on leadership role. You will own how service gets delivered every day, partnering closely with Customer Advocates, Service and Plant Operations leadership, and the General Manager to drive route execution, customer satisfaction, product control, fleet readiness, safety, and financial performance. This is one of the most visible and impactful roles in the local operation with real accountability for results and a direct path toward senior Service and Operations leadership positions.

Check out our company page: https://www.imagefirst.com/company/


Responsibilities

WHAT YOU'LL DO

  • Lead daily face-to-face check-ins with Customer Advocates, providing them with coaching, feedback, and support to help them execute our daily service standards.
  • Analyze route and customer data to identify ways to improve service performance and growth opportunities.
  • Translate those insights into specific, business-minded recommendations and actions for the Service teams.
  • Anticipate challenges before they arise and drive solutions that improve retention and customer loyalty.
  • Help ensure fleet readiness and compliance with DOT and safety standards.
  • Track action plans through to measurable improvement in service, revenue, and profitability.

WHAT WE'RE LOOKING FOR

  • Ability to lead, influence, and direct people. This includes ability to build trust and respect with Customer Advocates and partner with our District Service Managers and plant leadership team.
  • Willingness to speak up, deliver direct feedback, and follow through on execution.
  • Energized by frequent daily interaction and positive relationship building with associates.
  • Ability to turn data into insight, and insight into clear recommendations and action.
  • Strong organizational, analytical, and problem-solving abilities. Very comfortable working in Excel (pivot tables, formulas, data cleanup) and Power BI.
  • Excellent communication and customer service skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience in service, operations, logistics, distribution, or route-based businesses preferred.
  • Associate degree or higher required.
  • Valid driver's license and ability to obtain DOT medical certification.

WHY ImageFIRST?

We offer competitive pay, medical, dental and vision coverage, 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, a referral program, and opportunities for career growth.

At ImageFIRST, our associates are expected to: Be Respectful. Be Remarkable. Be Safe. Be Honest.

If you're a hands-on leader who enjoys solving problems, developing people, and improving customer experience, we want to hear from you.


Qualifications

Required Competencies:

  • Be Respectful: Value all we come in contact with
  • Be Remarkable: Create a positive moment with every interaction
  • Be Safe: Keep ourselves and those around us safe
  • Be Honest: Be guided by truthfulness in all we do  

Benefits:

  • Weekly pay
  • Medical, Dental, Vision 
  • Pet, Legal, and Hospital Indemnity Insurance 
  • 401k (match)
  • Paid Time Off Package
  • Paid Parental Leave
  • Tuition Reimbursement 
  • Referral Program
  • Great company culture
  • Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.

What ImageFIRST employees say

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Benefits

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