Optimal Dispatch Service

60 Optimal Dispatch Service Operations Coordinator Jobs Hiring Near You

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We are looking for a motivated and organized Service Operations Coordinator to join our team and be ... Efficiently schedule service appointments and dispatch technicians to job sites, optimizing routes ...

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Service Coordinator / Dispatcher

Charlotte, NC ยท On-site

$18.50 - $23.50/hr

Service Dispatch * Service Writing * Automotive Service Advising * Fleet Maintenance Coordination * Equipment Service Support * Heavy Equipment Operations * Construction Equipment Service * Material ...

Maintain a calm, organized, and solution-focused attitude in a fast-paced environment Preferred Qualifications * 2+ years experience in dispatch, scheduling coordination, or field service operations

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

Coordinate daily scheduling and dispatching of HVAC and plumbing service technicians. * Monitor ... Previous experience in an Operations Coordinator, Dispatcher, Service Coordinator, or similar ...

Milton CAT is seeking a reliable Service Operations Coordinator to support our earthmoving shop operations and work closely with the Shop Supervisor. In this role, you'll help coordinate service ...

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Dispatch and Operations Coordinator

South Post Oak Recycling Center LLC

Houston, TX โ€ข On-site

Full-time

Medical, Retirement, PTO

Posted 25 days ago


Job description

Description:

The Operations Coordinator is responsible for coordinating daily operational activities, dispatch execution, operational administration, documentation control, settlements, vendor coordination, purchasing support, and internal communication. This role serves as the administrative and operational support partner to the Director of Operations and Yard Manager. The Operations Coordinator ensures operational processes are organized, documented, communicated, and executed effectively while supporting service delivery, driver coordination, customer service execution, and continuous process improvement. The position acts as the central coordination point between operations, drivers, customers, vendors, accounting, and leadership.

Requirements:

I. Dispatch & Service Coordination

Own daily service coordination and dispatch execution.


Responsibilities

• Schedule pickups, swaps, roll-offs, and service requests

• Coordinate routes with drivers and operations

• Monitor service completion throughout the day

• Communicate scheduling updates to customers

• Confirm service appointments

• Resolve scheduling conflicts and route issues

• Coordinate emergency service requests

• Track service completion and customer requests

• Maintain dispatch records and documentation

• Ensure all service requests are executed accurately and on time


III. Operations Administration

Support the Director of Operations through administrative coordination and operational oversight.


Responsibilities

• Prepare weekly operations meeting agendas

• Prepare driver meeting agendas

• Prepare safety meeting agendas

• Attend meetings and record meeting notes

• Distribute meeting summaries and action items

• Track completion of assigned action items

• Maintain operational documentation

• Update operational dashboards and reports

• Support operational projects and initiatives

• Assist with process improvement efforts


VII. Safety, Compliance & Operational Documentation

Support operational compliance and documentation standards.


Responsibilities

• Maintain PPE inventory logs

• Track PPE issuance and replacement

• Update safety documentation

• Maintain operational checklists

• Support safety meeting administration

• Maintain SOP documentation

• Assist with compliance recordkeeping


VIII. Customer Service & Operational Communication

Serve as the primary point of contact for operational service matters.


Responsibilities

• Respond to service-related customer inquiries

• Coordinate operational updates with customers

• Resolve service scheduling concerns

• Communicate delays and service changes

• Escalate customer relationship concerns appropriately

• Maintain professional communication with customers and vendors


Required Qualifications

• High School Diploma or equivalent required

• 2+ years of administrative, operations, logistics, dispatch, or coordination experience preferred

• Strong organizational and time-management skills

• Strong written and verbal communication skills

• High attention to detail and accuracy

• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Ability to manage multiple priorities simultaneously

• Ability to work independently and follow through on assignments

• Experience in recycling, trucking, logistics, industrial operations, or construction environments preferred


Benefits

  • 2 weeks PTO
  • 401k Contribution
  • Medical Premium reimbursement
  • Family oriented environment


Key Ownership Statement

The Operations Coordinator owns the coordination, documentation, communication, and administrative execution of operational activities. This role is accountable for ensuring operational processes are organized, supported, documented, and executed efficiently while supporting the Director of Operations in achieving operational excellence.


Primary Question


“Did we execute the operation correctly?”