Optimal Dispatch Service

60 Optimal Dispatch Service Operations Coordinator Jobs Hiring Near You

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We are looking for a motivated and organized Service Operations Coordinator to join our team and be ... Efficiently schedule service appointments and dispatch technicians to job sites, optimizing routes ...

Urgent

Be Seen First

We are looking for a motivated and organized Service Operations Coordinator to join our team and be ... Efficiently schedule service appointments and dispatch technicians to job sites, optimizing routes ...

Urgent

Service Coordinator / Dispatcher

Charlotte, NC · On-site

$19.25 - $24.50/hr

Service Dispatch * Service Writing * Automotive Service Advising * Fleet Maintenance Coordination * Equipment Service Support * Heavy Equipment Operations * Construction Equipment Service * Material ...

Service Operations Coordinator

Omaha, NE · On-site

$40K - $60K/yr

Helm is seeking a Service Operations Coordinator to support our Omaha HVAC and Plumbing Service ... Promote job readiness by confirming parts, information, and resources are available before dispatch.

Maintain a calm, organized, and solution-focused attitude in a fast-paced environment Preferred Qualifications * 2+ years experience in dispatch, scheduling coordination, or field service operations

Maintain a calm, organized, and solution-focused attitude in a fast-paced environment Preferred Qualifications * 2+ years experience in dispatch, scheduling coordination, or field service operations

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

Coordinate daily scheduling and dispatching of HVAC and plumbing service technicians. * Monitor ... Previous experience in an Operations Coordinator, Dispatcher, Service Coordinator, or similar ...

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Optimal Dispatch Service Jobs Information

Full-time

Medical, Retirement, PTO

Re-posted yesterday


Job description

Description

The Operations Coordinator is responsible for coordinating daily operational activities, dispatch execution, operational administration, documentation control, settlements, vendor coordination, purchasing support, and internal communication. This role serves as the administrative and operational support partner to the Director of Operations and Yard Manager. The Operations Coordinator ensures operational processes are organized, documented, communicated, and executed effectively while supporting service delivery, driver coordination, customer service execution, and continuous process improvement. The position acts as the central coordination point between operations, drivers, customers, vendors, accounting, and leadership. 

Requirements

I. Dispatch & Service Coordination 

Own daily service coordination and dispatch execution. 


Responsibilities

  Schedule pickups, swaps, roll-offs, and service requests  

Coordinate routes with drivers and operations  

Monitor service completion throughout the day  

Communicate scheduling updates to customers  

Confirm service appointments  

Resolve scheduling conflicts and route issues  

Coordinate emergency service requests  

Track service completion and customer requests  

Maintain dispatch records and documentation  

Ensure all service requests are executed accurately and on time  


III. Operations Administration 

Support the Director of Operations through administrative coordination and operational oversight.


Responsibilities 

Prepare weekly operations meeting agendas 

  Prepare driver meeting agendas  

Prepare safety meeting agendas  

Attend meetings and record meeting notes 

  Distribute meeting summaries and action items  

Track completion of assigned action items  

Maintain operational documentation  

Update operational dashboards and reports  

Support operational projects and initiatives 

  Assist with process improvement efforts  


VII. Safety, Compliance & Operational Documentation 

Support operational compliance and documentation standards. 


Responsibilities 

Maintain PPE inventory logs  

Track PPE issuance and replacement  

Update safety documentation  

Maintain operational checklists 

  Support safety meeting administration  

Maintain SOP documentation  

Assist with compliance recordkeeping  


VIII. Customer Service & Operational Communication

 Serve as the primary point of contact for operational service matters. 


Responsibilities 

Respond to service-related customer inquiries  

Coordinate operational updates with customers  

Resolve service scheduling concerns  

Communicate delays and service changes 

  Escalate customer relationship concerns appropriately  

Maintain professional communication with customers and vendors  


Required Qualifications 

High School Diploma or equivalent required 

  2+ years of administrative, operations, logistics, dispatch, or coordination experience preferred 

  Strong organizational and time-management skills  

Strong written and verbal communication skills  

High attention to detail and accuracy 

  Proficiency in Microsoft Office (Excel, Word, Outlook) 

  Ability to manage multiple priorities simultaneously  

Ability to work independently and follow through on assignments 

  Experience in recycling, trucking, logistics, industrial operations, or construction environments preferred  


Benefits

  • 2 weeks PTO
  • 401k Contribution
  • Medical Premium reimbursement 
  • Family oriented environment


Key Ownership Statement

 The Operations Coordinator owns the coordination, documentation, communication, and administrative execution of operational activities. This role is accountable for ensuring operational processes are organized, supported, documented, and executed efficiently while supporting the Director of Operations in achieving operational excellence. 


Primary Question


 "Did we execute the operation correctly?"Â