Optimal Dispatch Service

68 Optimal Dispatch Service Dispatch Associate Jobs Hiring Near You

Service Dispatch - Service Admin

Dallas, TX · On-site

$18.25 - $24.50/hr

SPATCO is looking for an energetic service dispatcher to join our team. This person will be responsible for dispatching calls for service technicians in an assigned branch. In this position you will ...

More Information about this Job Dispatch Associate (Full-Time) Starting Pay at $21.00 Schedule - 12 ... Deliver exceptional customer service while maintaining a calm and professional demeanor with both ...

Dispatch Associate

Hicksville, NY · On-site

$20 - $35/hr

The Dispatch Associate monitors open service ticket activity to ensure proper technician assignment and timely completion of requests. This role involves communicating with managers, supervisors ...

More Information about this Job Dispatch Associate (Full-Time) Starting Pay at $21.00 Schedule - 12 ... Deliver exceptional customer service while maintaining a calm and professional demeanor with both ...

Dispatch Associate

Hicksville, NY · On-site

$20 - $35/hr

The Dispatch Associate monitors open service ticket activity to ensure proper technician assignment and timely completion of requests. This role involves communicating with managers, supervisors ...

Dispatcher FULL-TIME Opportunity We're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes ...

Dispatch FULL-TIME Opportunity We're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation ...

Dispatch FULL-TIME Opportunity We're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation ...

Dispatch FULL-TIME Opportunity We're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation ...

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Optimal Dispatch Service Jobs Information

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Infographic showing various Dispatch Associate job openings at Optimal Dispatch Service in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Dispatch Associate

$29.41 - $39.99/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Global Medical Response rating

6.7

Company rating: 6.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

527th of 885 rated healthcare providers


Job description

Pleasant Hill / Concord, CA (Contra Costa County)

POSITION: Dispatch Associate, Full-Time or Part-Time

 

POSITION SUMMARY: We're hiring a Dispatch Associate that will be under the supervision of the Communications Supervisor. The Dispatcher is responsible for receiving and dispatching emergency and non-emergency calls to all field units staffed by Emergency Medical Technicians and Paramedic resources utilizing a Computer Aided Dispatch (CAD) system.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Utilizes sophisticated system status management computer system which monitors, updates, and controls the location and movement of units.
  • Receives incoming emergency and non-emergency calls and promptly ascertains proper levels of response, allocates resources to match dynamic system demands and input applicable information into the CAD system.
  • Dispatches and maintains radio communications with BLS and ALS units.
  • Monitors and documents response times of units.
  • Utilizes and maintains professional communications skills with all employees and customers including patients, facilities, and public service agencies.
  • Completes and submits daily status reports regarding unusual incidents to Communications Supervisor.
  • Monitors system performance and communicates system demands to field employees.
  • Adhere to all company policies and procedures.
  • Assists in the collection of data for patient billing purposes.
  • Periodically ride a shift on an ALS ambulance, QRV, fire engine, paramedic engine, or ladder truck.

MINIMUM QUALIFICATIONS:

  • High school diploma or GED. 
  • Minimum of 18 years of age. 
  • Must have at least six months of prior work experience with phone and customer service duties.
  • Two years of progressive experience within a high-profile EMS or Fire Dispatch system preferred.  
  • CAD and data entry experience with typing speed of at least 35 wpm required - certificate must be provided at time of interview (must be within the past 6 months.)
  • Current CPR and First Aid certification or prior Paramedic or Emergency Medical Technician certification and experience preferred. 
  • Effective oral, written, and interpersonal communication skills. 
  • Experience with Intergraph Public Safety CAD system preferred.
  • Experience using TRITECH preferred.   

Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.  

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services. 


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.

Salary Range: $29.41 - $39.99 DOE (This rate applies to 12-hour shift and average 42 hours per week)

R0053664Qualifications:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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About Global Medical Response

Sourced by ZipRecruiter

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated health-care solutions and disaster response.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Greenwood Village, CO, US

Year founded

2018