Optimal Dispatch Service

60 Optimal Dispatch Service Dispatch Associate Jobs Hiring Near You

Dispatch Associate

Baltimore, MD ยท On-site

$22 - $24/hr

Dispatch Associate For Limousine Company. American Limousines Inc. is looking for a Dispatch ... The ideal candidate would be a computer-savvy, multi-tasker with excellent customer service skills ...

Service Dispatch - Service Admin

Jacksonville, FL ยท On-site

$17.25 - $23/hr

SPATCO is looking for an energetic service dispatcher to join our team. This person will be responsible for dispatching calls for service technicians in an assigned branch. In this position you will ...

Service Dispatch - Service Admin

Dallas, TX ยท On-site

$18.25 - $24.50/hr

SPATCO is looking for an energetic service dispatcher to join our team. This person will be responsible for dispatching calls for service technicians in an assigned branch. In this position you will ...

Dispatch Associate

Phoenix, AZ ยท On-site

$20.81/hr

Dispatch Associate FULL-TIME Opportunity Starting Pay: $20.81 per hour ***$1,500 bonus opportunity ... Dispatchers take emergency and non-emergency calls for service and dispatch ambulances and fire ...

Dispatch Associate

Pleasant Hill, CA ยท On-site

$29.41 - $39.99/hr

Dispatch Associate, Full-Time or Part-Time POSITION SUMMARY: We're hiring a Dispatch Associate that ... Must have at least six months of prior work experience with phone and customer service duties.

Dispatch Associate

Phoenix, AZ ยท On-site

$20.81/hr

Dispatch Associate FULL-TIME Opportunity Starting Pay: $20.81 per hour ***$1,500 bonus opportunity ... Dispatchers take emergency and non-emergency calls for service and dispatch ambulances and fire ...

Dispatch Associate

Rosedale, MD ยท On-site

$26 - $29/hr

Our mission is to deliver "Honest, Reasonable, & Reliable" service in every interaction * Paid time ... As a Dispatch Associate, you'll play a crucial role in keeping our daily operations running ...

Service Dispatch - Service Admin

Fort Worth, TX ยท On-site

$17.75 - $23.75/hr

SPATCO is looking for an energetic service dispatcher to join our team. This person will be responsible for dispatching calls for service technicians in an assigned branch. In this position you will ...

As a Service Dispatch Supervisor, you will be the one our customers and dispatchers rely on to get service when they need it! You will oversee work orders to Service Technicians in response to ...

Service Dispatch - Service Admin

Jacksonville, FL ยท On-site

$17.25 - $23/hr

SPATCO is looking for an energetic service dispatcher to join our team. This person will be responsible for dispatching calls for service technicians in an assigned branch. In this position you will ...

Service Dispatch

Warrenville, IL ยท On-site

$25 - $28/hr

The Service Dispatcher is responsible for scheduling and coordinating service technicians to ensure timely, efficient response to customer needs. This role acts as the central communication point ...

Dispatch Associate

Phoenix, AZ ยท On-site

$21/hr

More Information about this Job Dispatch Associate (Full-Time) Starting Pay at $21.00 Schedule - 12 ... Deliver exceptional customer service while maintaining a calm and professional demeanor with both ...

Dispatch Associate

Baltimore, MD ยท On-site

$26 - $29/hr

Our mission is to deliver "Honest, Reasonable, & Reliable" service in every interaction * Paid time ... As a Dispatch Associate, you'll play a crucial role in keeping our daily operations running ...

Dispatch Associate

Alcoa, TN ยท On-site

$19/hr

Dispatch FULL-TIME Opportunity We're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation ...

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Optimal Dispatch Service Jobs Information

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Service Support and Dispatch Associate

HarveStaff

Indianola, PA โ€ข On-site

$18.87 - $26.57/hr

Full-time

Re-posted 5 days ago


Job description

Service Support and Dispatch Associate

JOB-10046998

Anticipated Start Date

July 13,2026

Location

Indianola, PA

Type of Employment

Contract

Employer Info

As a global leader in agriculture enterprise, our client is recognized for their multiple brands and renowned reputation. Their research and development teams combine knowledge and ingenuity to create the most innovative ideas. With their cutting-edge products, they have a common goal: improved quality of life for all.

Job Summary

If you're interested in a Service Support and Dispatch Associate job, then this is the best role for you! This role provides customer support for external customers and field teams by resolving inquiries related to parts orders, service dispatch, billing, and system updates. Maintain accurate documentation and data across SAP and CRM systems while supporting operational and administrative processes.

Job Description

  • Conduct market research and analyze collected data.
  • Support customer inquiries related to:
    • Parts orders, pricing, shipping details, and part numbers
    • Technical resource dispatch requests
    • Credit and billing troubleshooting
  • Manage parts order processing and dispatch console for Field Service teams
  • Support Field Teams with system data resolution and Install Dismantle Report updates
  • Document customer and field interactions and resolutions through SAP, CRM, phone, email, and web channels
  • Assist with projects involving data entry, document research, analysis, metric tracking, and cross-functional collaboration
  • Support training and onboarding activities including documentation and training delivery
  • Work with internal and external stakeholders including Field Service, Sales, Clinical Teams, Logistics, Credit & Collections, Regulatory, Legal, IT, and SAP Support

Skills Required

  • Advanced problem-solving skills with ability to manage complex customer inquiries independently
  • Strong written and verbal communication skills
  • Customer service mindset with empathy and conflict resolution skills
  • Excellent interpersonal and organizational skills
  • Ability to work effectively in a self-managed team environment
  • Strong attention to detail and ability to follow established processes and procedures
  • Resourceful with ability to troubleshoot and adapt to new systems/applications
  • Proficiency in Microsoft Office (Outlook and Excel) and familiarity with Microsoft Teams
  • Ability to work independently in a fast-paced environment
  • Working knowledge of CRM platforms such as Salesforce, ServiceMax, and SAP preferred

Education/Training/Certifications

  • Associate degree in Business or Technical discipline with at least 6 months of overall experience OR
  • High School Diploma/GED with at least 2 years of experience in a call center, customer service, customer-facing, or remote service support environment

Additional Requirements

  • Must pass a drug screening and background check
  • Must be flexible to work assigned shift schedule
  • Overtime availability required as business needs dictate
  • Work Monday through Friday with one of the following schedules:
  • 8:30 AM – 5:00 PM EST
  • 9:00 AM – 5:30 PM EST
  • Hybrid schedule – must be local to Indianola, PA and work onsite 2 days per week (Tuesday and Thursday)

Pay Rate/Salary

  • Estimated Salary: $18.87 to $26.57 per hour. Compensation will be offered within this posted range based on experience, skills, and market factors.

HarveStaff LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.