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Oak View Group

60 Oak View Group Concierge Jobs Hiring in AL

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What are the key skills and qualifications needed to thrive as a Concierge, and why are they important?

To thrive as a Concierge, you need excellent customer service skills, strong local knowledge, and organizational abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems, reservation software, and communication tools is commonly required. Outstanding interpersonal skills, problem-solving, and discretion help a concierge deliver memorable guest experiences. These abilities are crucial for anticipating guest needs, efficiently managing requests, and enhancing overall satisfaction.

How does a concierge typically collaborate with other hotel departments to enhance guest experiences?

A concierge works closely with various hotel departments such as housekeeping, front desk, and food and beverage to ensure guests' needs are met seamlessly. For instance, if a guest requests a special room setup or amenities, the concierge coordinates with housekeeping and maintenance. They also communicate with local vendors and in-house teams to arrange transportation, dining reservations, or event tickets, ensuring a smooth and memorable stay. This collaborative approach helps create a personalized guest experience and fosters strong relationships across the hotel team.

What is a concierge?

A concierge is a professional who assists guests or clients by providing personalized services, such as making reservations, arranging transportation, recommending local attractions, and handling special requests. Concierges typically work in hotels, luxury residences, or office buildings, acting as a resource for guests to enhance their experience. Their goal is to ensure comfort, convenience, and satisfaction by addressing a wide range of needs efficiently and discreetly.

What is the difference between Concierge vs Front Desk Agent?

AspectConciergeFront Desk Agent
Required CredentialsHigh school diploma, customer service experience, sometimes certifications in hospitalityHigh school diploma, customer service skills, on-the-job training
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Employer & Industry UsageHospitality industry, luxury service providersHospitality industry, general lodging establishments
Common Search & ComparisonConcierge vs Front Desk Agent

While both roles serve guests in hospitality settings, concierges focus on personalized services like reservations and local recommendations, requiring more specialized customer service skills. Front desk agents handle check-ins, check-outs, and general inquiries. The concierge role often involves higher interaction with guests seeking tailored experiences, whereas front desk agents manage administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What is it like to work at Oak View Group?

Oak View Group is a dynamic and innovative company that prioritizes collaboration, creativity, and a passion for the live events industry. The company's structure is designed to foster a fast-paced and entrepreneurial environment, with a flat organizational hierarchy and cross-functional teams working together to drive projects forward. As a leading player in the live events industry, Oak View Group offers a unique opportunity for professionals to be part of a forward-thinking organization that is shaping the future of entertainment and sports.

Do workers at Oak View Group get paid breaks?

Sometimes. Only some people get paid breaks.
51% of people say they don’t get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Oak View Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between March 2025 and March 2026.

At Oak View Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Oak View Group affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at Oak View Group?

Some people get paid time off from work.
40% of people say they don’t get paid time off.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 49% of people with changing schedules find out their shifts one week or less ahead of time.
  • 24% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 41 people who took the Breakroom Quiz between April 2025 and March 2026.

Do workers at Oak View Group worry about hours?

Some people worry about getting enough hours.
41% of people report they worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Oak View Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Oak View Group workers to change shifts?

Most people find it easy to change shifts.
74% of people report that it’s easy to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at Oak View Group?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Oak View Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at Oak View Group do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
89% of people report that they don’t do extra unpaid work.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Oak View Group?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between March 2025 and March 2026.

Is a Oak View Group job good for students?

Most students say this is a good place to work if you’re studying.
85% of students report this is a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

Is working at Oak View Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
79% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Oak View Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Oak View Group get to take their breaks without interruption?

Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

Is it stressful to work at Oak View Group?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Oak View Group enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Oak View Group recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get enough training when they start at Oak View Group?

Some people didn’t get enough training when they started.
51% of people report they didn’t get enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get support to advance at Oak View Group?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people think Oak View Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers feel well informed about how Oak View Group is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between March 2025 and March 2026.
What are the most popular jobs at Oak View Group in Alabama?
What are the most popular states for Oak View Group Concierge Jobs?
Infographic showing various Concierge job openings at Oak View Group in Alabama as of May 2026, with employment types broken down into 27% Full Time, and 73% Part Time. Highlights an 100% Physical job distribution.

Title Production Runner | Part-Time| Mobile Convention Center

Oak View Group

Mobile, AL • On-site

$20 - $25/hr

Other

Retirement

Posted 25 days ago

Oak View Group rating

6.3

Company rating: 6.3 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

19th of 34 rated event venues

Job description

Production Runner | Part-Time| Mobile Convention Center
Location US-AL-Mobile
Job Post Information* : Posted Date 2 months ago(4/2/2026 10:27 PM)
Job ID 2026-31103
Location Name Mobile Convention Center
Category Guest Services
Type Regular Part-Time
Location : Location US-AL-Mobile
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 36602
Location : Address 1 S Water St
Job Post Information* : Post End Date 7/3/2026
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Production Runner is under the direction of the Director of Theatre and provides a variety of operational support for the Theatre. This position works concert/event days.

This role will pay an hourly rate between $20.00- $25.00.

Benefits for PT roles: 401k savings plan and 401k matching.

This position will remain open until July 3rd, 2026.

About the Venue

Oak View Group, a proud partner of the City of Mobile, is the global leader in live experience venue development, management, premium hospitality services, and 360-degree solutions for a collection of world-class owned venues and a client roster of arenas, convention centers, music festivals, performing arts centers, and cultural institutions around the world. Saenger Theatre and Mobile Convention Center are located in the heart of historic downtown Mobile and offer a colorful, cool, and cultured location to deliver a memorable experience for all guests.

Responsibilities
  • Several responsibilities include transportation of crew to and from airports, shuttles to hotels before, during, and after shows.
  • Purchasing various products/materials that the tour may require at local stores (Home Depot, Lowes, Target, Walmart, Wholefoods, Guitar Center).
  • Facilitating crew meal orders after shows with local.
  • Coordinating laundry pickups.
  • Various duties on-site at the venue.
Qualifications
  • You must possess a valid Driver's License and must provide a copy of your DMV.
  • Familiarity with the local area and store locations.
  • Ability to handle multiple projects.
  • Must possess strong interpersonal communication and organizational skills.
  • High School Diploma or GED.
  • Must be able to lift heavy objects.
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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