85 Novolex Customer Service Jobs Hiring Near You

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Position Summary

Novolex is seeking a detail-oriented and highly organized Shipping Administrator to join our Meriden manufacturing team. In this role, you will coordinate daily shipping and receiving operations to ensure the accurate, timely, and efficient movement of finished goods, raw materials, and production supplies. You will serve as a key liaison between Production, Warehouse, Scheduling, and Quality while maintaining inventory accuracy and supporting world-class customer service.

What You'll Do

• Coordinate daily outbound shipments and inbound deliveries.
• Process shipping, receiving, inventory, and transfer transactions in the ERP system.
• Prepare shipping documentation, bills of lading, packing slips, labels, and carrier paperwork.
• Schedule freight with approved transportation providers.
• Maintain inventory accuracy through transaction processing, cycle counts, and reconciliations.
• Ensure compliance with customer routing requirements and shipping specifications.
• Support SQF, GMP, OSHA, food safety, and inventory traceability requirements.
• Collaborate with Production, Planning, Warehouse, Customer Service, Purchasing, Maintenance, and Quality to support operational goals.
• Assist with physical inventories, audits, and continuous improvement initiatives.

Required Qualifications

• High School Diploma or GED.
• 3-5 years of experience in shipping, logistics, warehouse operations, inventory control, or manufacturing.
• Strong computer skills, including Microsoft Excel and ERP systems.
• Excellent organizational, communication, and problem-solving skills.

Preferred Qualifications

• Associate degree in Business, Supply Chain, Logistics, or related field.
• Manufacturing experience.
• Experience with Warehouse Management Systems (WMS).
• Forklift experience or certification.

This position works in both an office and manufacturing environment, requiring frequent interaction with warehouse and production personnel. Occasional overtime may be required to support customer demand, month-end activities, inventories, and audits.

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact myHRservices@novolex.com.

Formerly Pactiv Evergreen