Nfmstaff

60 Nfmstaff Jobs Hiring Near You

Customer Service Specialist

Omaha, NE · On-site

$17.85 - $22.22/hr

Pay Range: $17.85 - 22.22 hourly Your Piece of the Puzzle Do you like helping others? Nebraska Furniture Mart is looking for a Customer Service Specialist to assist our customers and resolve pre and ...

Part Time - 2nd Shift (1-9:30pm) Friday -Monday Pay Range: $18.30 - $22.78 hourly Your Piece of the Puzzle Do you dream of inspiring others? Our Display Team assembles, inspects, stocks and builds ...

Visual Merchandiser

Kansas City, KS · On-site

$21.35 - $26.48/hr

Pay Range: $21.35 - 26.48 hourly Your Piece of the Puzzle Do you have an eye for design and display? If so, we have the perfect job for you! As NFM's Visual Merchandiser, you will be responsible for ...

Customer Pick Up Specialist

The Colony, TX · On-site

$18.58 - $23.13/hr

Pay Range: $18.58 - 23.13 hourly Your Piece of the Puzzle Do you tend to leave a lasting impression on people? If so, we are looking for a friendly face to join our warehouse Customer Pick Up team!

Pay Range: $44,000 - 159,000 annually (100% Commission Based) Your Piece of the Puzzle This is not your typical sales job! A career in sales at NFM means helping our loyal customers create a home ...

Customer Pick Up Specialist

Kansas City, KS · On-site

$18.30 - $22.77/hr

Pay Range: $18.30 - 22.77 hourly Weekends Required Your Piece of the Puzzle Do you tend to leave a lasting impression on people? If so, we are looking for a friendly face to join our warehouse ...

Pay Range: $69,395 - 86,050 annually (Plus Incentive) Your Piece of the Puzzle NFM's Sales Manager is responsible for managing and developing the performance of the sales staff. Their goal is to ...

Pay Range: $17.85 - 22.22 hourly Your Piece of the Puzzle Do you consider yourself a hands-on person? Have you operated a picker, tow-tractor, pole lift, squeeze, or pallet jack? Do you enjoy taking ...

Floor Display Specialist

The Colony, TX · On-site

$18.58 - $23.13/hr

Pay Range: $18.58- 23.13 hourly Your Piece of the Puzzle Do you dream of inspiring others? Our Display Team assembles, inspects, stocks and builds product displays all to catch the attention of our ...

Showing results 21-40

Nfmstaff Jobs Information

Infographic showing various job openings at Nfmstaff in the United States as of August 2026, with employment types broken down into 90% Full Time, 2% Part Time, and 8% Nights. Highlights an 98% Physical, and 2% Hybrid job distribution.

Full Time Customer Service Specialist

nfmstaff

Kansas City, KS • On-site

$17.39 - $21/hr

Full-time

Re-posted 11 days ago


Job description

Pay Range: $17.39 - 21.00 hourly

 

Job Description: Your Piece of the Puzzle

Do you like helping others? Nebraska Furniture Mart is looking for a Customer Service Specialist to assist our customers and resolve pre and post-delivery customer inquiries. If you have a knack for creative problem solving and providing timely customer satisfaction, this is the job for you!

 

Job Duties: A Day in the Life

 

Assist: Provide world-class customer service

  • Resolve situations for customers in a prompt, accurate, and friendly manner.
  • Create positive experiences and build relationships to enhance customer loyalty.
  • Follow up with customer concerns, issues, needs in a timely manner.
  • Model the HEAT method:  Hear them out, Empathize, Apologize, and Take-Action.

Evaluate: Listen to the needs of the customer to determine what service is necessary to meet or exceed expectations.

  • Research and review customer accounts.
  • Check status of merchandise and recommend service options based on their needs and expectations while maintaining NFM policies and parameters.

Process: Process returns, exchanges, refunds, cancelations, credit memos, adjustments, and service claims accurately and in a timely manner.

  • Be Your Best & Represent NFM at the Highest Level:
  • Expect to be a kind, helpful, and courteous Team Player
  • Responsible for maintaining a clean and organized workstation
  • Complete training and be eager to continue to learn new things

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

  • High School Diploma or GED preferred
  • 1 year of customer service experience that has included answering customer questions and concerns on a regular, includes one-to-one interaction
  • OM & KC ONLY: 6 months of cash handling experience preferred
  • Ability to enter data quickly and accurately
  • Computer skills and ability to navigate through MS Office applications (Outlook, Word, Excel, etc.)
  • Ability to work nights, weekends and/or early morning hours based on business needs
  • English/Spanish bilingual speakers preferred
  • Knowledge of Microsoft Office Applications
  • Pre-employment screening includes criminal background check