Neumo

34 Neumo Customer Service Jobs Hiring Near You

Customer Care Specialist (On-Site)

Fort Wayne, IN · On-site

$16.75 - $22.25/hr

Answers inquiries from customers about services and programs offered by Neumo * Explain processes and procedures for loading, and changing material associated with various self-service terminals

Customer Care Specialist (On-Site)

Fort Wayne, IN · On-site

$16.75 - $22.25/hr

Answers inquiries from customers about services and programs offered by Neumo * Explain processes and procedures for loading, and changing material associated with various self-service terminals

Customer Care Specialist (On-Site)

Fort Wayne, IN · On-site

$16.75 - $22.25/hr

Answers inquiries from customers about services and programs offered by Neumo * Explain processes and procedures for loading, and changing material associated with various self-service terminals

Customer Care Specialist (On-Site)

Fort Wayne, IN · On-site

$16.75 - $22.25/hr

Answers inquiries from customers about services and programs offered by Neumo * Explain processes and procedures for loading, and changing material associated with various self-service terminals

A Revenue Officer is responsible for delivering high-quality customer service and accurate data ... Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company ...

The Account Executive brings strong leadership to the Customer engagement; uses resources within Neumo to solve customer problems with appropriate our products and services. Duties and ...

FileLocal Call Representative (On-Site)

Birmingham, AL · On-site

$15 - $18.75/hr

Minimum of one year of customer service and/or technical support experience. * Experience in a help ... Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company ...

Fulfillment Machine Operator (On-Site)

Fort Wayne, IN · On-site

$16.75 - $20/hr

... services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company ... And with a responsive, client-focused approach, we foster partnerships that give our customers the ...

FileLocal Call Representative (On-Site)

Birmingham, AL · On-site

$15 - $18.75/hr

Minimum of one year of customer service and/or technical support experience. * Experience in a help ... Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company ...

The Account Executive brings strong leadership to the Customer engagement; uses resources within Neumo to solve customer problems with appropriate our products and services. Duties and ...

Demonstrate the principles of good customer service to all customers and colleagues. * Demonstrate ... Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company ...

BI Engineer I (Hybrid)

Fort Wayne, IN · On-site

$113K - $135K/yr

... services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company ... And with a responsive, client-focused approach, we foster partnerships that give our customers the ...

Professional, customer service oriented, tactful, dependable, and flexible. * Excellent verbal and ... Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company ...

Comfortable adapting to warehouse or records‑storage environments and customer needs ... services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company ...

Experience in SaaS, GovTech, or technology-enabled services organizations. * Exposure to CRM, ERP, ... Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company ...

... services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company ... And with a responsive, client-focused approach, we foster partnerships that give our customers the ...

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Neumo Jobs Information

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    Infographic showing various Customer Service job openings at Neumo in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Customer Care Specialist (On-Site)

    Neumo

    Fort Wayne, IN • On-site

    $16.75 - $22.25/hr

    Full-time

    Posted 18 days ago


    Job description

    Job Summary:

    The Neumo Customer Care Call Center provides 24/7 assistance to its customers across the United States and Canada. As a Customer Care Associate, you will serve as a direct point of contact for customers to ensure their inquiries and concerns are resolved fairly and effectively. You will demonstrate ownership by instilling confidence through clear, professional communication and timely issue resolution.


    Duties and Responsibilities:

    • Answers inquiries from customers about services and programs offered by Neumo
    • Explain processes and procedures for loading, and changing material associated with various self-service terminals
    • Performs research to respond to customer inquiries
    • Provides accurate, timely information meeting the customer’s needs through problem resolution
    • Escalates customer issues or concerns to next level support and/or management as appropriate
    • Maintains customer confidentiality while complying with privacy regulations
    • Professional and solution oriented
    • Learn, retain, and apply information about programs and services
    • Comprehension of virtual assistance
    • Remotely access equipment to troubleshoot and resolve hardware and software issues
    • Dispatch field technicians
    • Perform other duties as assigned


    Education and Experience:

    • Minimum of a High School diploma/GED or Associate’s Degree in lieu of required experience
    • 1-3 years of experience, preferably in a customer care setting


    Knowledge, Skills and Abilities:

    • Strong verbal and written communication skills
    • Ability to multi-task and navigate through multiple systems
    • Ability to work with others in a team environment
    • Demonstrates the ability to use sound judgement and discretion regarding confidential information
    • Demonstrates ability to work in a fast-paced environment
    • Demonstrates strong interpersonal skills with a collaborative style


    Work Environment:

    • Office setting with a moderate noise level.
    • The employee will work at an individual workstation, using a telephone and computer.


    Physical Demands:

    • Must be able to remain seated for extended periods.
    • Regular use of a computer and other office machinery, such as printers and copy machines.
    • Occasional movement around the office.
    • Frequent communication via telephone.


    Neumo Summary:

    With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

    Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization.  And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

    Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

    Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.