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60 Netflix Customer Service Jobs Hiring Near You

Netflix

Distributed Systems Engineer (L4) - Data Platform

$117K - $140K/yr

... services are operated at scale at Netflix. Data Movement Platform - Abstractions Provides a self ... our customers. Our team also engages with the Cassandra open source community, actively ...

Netflix

Distributed Systems Engineer (L4) - Data Platform

$117K - $140K/yr

... services are operated at scale at Netflix. Data Movement Platform - Abstractions Provides a self ... our customers. Our team also engages with the Cassandra open source community, actively ...

Netflix

Data Engineer (L5) - Privacy

$117K - $140K/yr

Netflix is one of the world's leading entertainment services with 278 million paid memberships in ... of customer personal data. The ideal candidate will bring a strong track record of having built ...

Netflix

Distributed Systems Engineer (L5) - Data Platform

$117K - $140K/yr

Our focus is a customer-obsessed infrastructure team that strives to accelerate the growth and ... Our services power mission-critical Tier-0 Netflix services such as the streaming Catalog and ...

Netflix

Distributed Systems Engineer (L5) - Data Platform

$117K - $140K/yr

Our focus is a customer-obsessed infrastructure team that strives to accelerate the growth and ... Our services power mission-critical Tier-0 Netflix services such as the streaming Catalog and ...

Netflix

Distributed Systems Engineer (L4) - Data Platform

OR · On-site +1

$114K - $137K/yr

... services are operated at scale at Netflix. Data Movement Platform - Abstractions Provides a self ... our customers. Our team also engages with the Cassandra open source community, actively ...

Netflix

Software Engineer L5, Python Platform

$388K - $619K/yr

At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... Able to comfortably navigate the ambiguity of a wide range of customer and partner needs, working ...

Netflix

Software Engineer L7, Growth Engineering

... Netflix service. We participate on cross-functional teams focused on acquisition, retention, plans and pricing, user identity, customer support, and more, and provide foundational systems powering ...

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Netflix Jobs Information

What is it like to work at Netflix?

Netflix is known for its fast-paced and innovative work environment, where creativity and experimentation are highly valued. The company operates with a flat organizational structure, allowing employees to work closely with their peers and leaders, and has a strong focus on employee growth and development through various training programs and opportunities for advancement. Working at Netflix may appeal to candidates who are passionate about disrupting traditional industries and are eager to be part of a company that prioritizes innovation, diversity, and employee autonomy.

What makes Netflix an attractive place to work?

Netflix is a leading global entertainment company that has revolutionized the way people consume media, with a strong reputation for innovation and disruption in the industry. The company's workplace culture values creativity, collaboration, and employee autonomy, with a focus on fostering a dynamic and inclusive environment that encourages experimentation and growth. As a result, Netflix offers a unique opportunity for professionals to contribute to shaping the future of entertainment, develop their skills, and advance their careers in a fast-paced and ever-evolving industry.

Do workers at Netflix get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and January 2026.

Does Netflix pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

At Netflix, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
57% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and January 2026.

Is the health insurance from Netflix affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between May 2025 and January 2026.

Do people get paid time off at Netflix?

Most people get paid time off work.
78% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.

Do workers at Netflix worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and September 2025.

Do Netflix workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
75% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and September 2025.

How easy is it to get time off at Netflix?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Netflix managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and September 2025.

Do jobs at Netflix spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
44% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to take sick days at Netflix?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Netflix feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Netflix get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and January 2026.

Is it stressful to work at Netflix?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Netflix enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Netflix recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Netflix?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Netflix?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Netflix’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how Netflix is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.

What are the most popular job types at Netflix?

    What are the most popular jobs at Netflix?

    What are the most popular categories at Netflix?

    Infographic showing various Customer Service job openings at Netflix in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

    Manager, Product Marketing - Member Experience

    Netflix

    Los Angeles, CA • On-site

    $170K - $360K/yr

    Full-time

    Re-posted 19 days ago

    Netflix rating

    5.8

    Company rating: 5.8 out of 10

    Based on 15 frontline employees who took The Breakroom Quiz

    70th of 76 rated media

    Job description

    Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
    We have ambitious plans, an enormous scale of opportunity, and the passion to be the best in customer experience - which now includes Games. Netflix is rapidly scaling our Games initiative, bringing a growing library of games on mobile devices, TVs, and the Web to our audience of 283 million paid members in 190 countries. To succeed, we are continually improving the experiences that our members have when playing games on Netflix.
    We are seeking a selfless, curious, and passionate Product Marketing Manager to join the Netflix Member Experience PMM team. You will have the opportunity to learn and grow quickly in this space, work closely with a highly cross-functional, global team, and contribute to one of the most impactful transitions we'll have made in a decade. The ideal candidate will quickly become a thought-partner to cross-functional teams and drive a unifying thread between business goals, product goals, and our positioning with consumers in the market. We expect this person to play a key role in bringing multiple high-priority initiatives to market specifically in the Games space in the coming months, as well as act as one of the key connectors between product and marketing for Netflix.
    Key Responsibilities:
    • Develop the positioning statement for key member experience product launches. What is the value we are offering to the customer? How do we stack up to competitor capabilities? How does this launch tie back to our brand differentiators?
    • Build marketing strategy for launches. Pull together business goals, technical considerations, and expertise of the marketing teams to align on audiences to target, channels to employ, countries to activate, etc.
    • Work across teams to align on product or feature naming and brand architecture.
    • Assess upcoming product and feature launches to identify bigger stories or position multiple launches in a clear way for consumers and tie those launches back to the broader Netflix overall and Games value proposition.
    • Work with product and comms partners to clearly define marketing needs and coordinate various parts of the marketing organization to execute against those needs (e.g. brand design, organic social, paid social, partner marketing, etc).
    • Partner with content design to ensure coherent and consistent language and narrative between in-service and off-service messaging.

    Requirements
    • 7+ years of experience in Marketing or related fields with an emphasis on core product marketing
    • Preferred product marketing experience in a gaming or entertainment company with a focus on the member experience
    • Experience partnering with product development teams to make insight-informed decisions that impact developers
    • Proven ability to galvanize and influence teams and partners across departments at all levels with ability to work across both highly technical and highly creative teams.
    • Strong project management skills
    • Experience in developing consumer messaging, positioning, and targeting, and in handling multi-country product launches
    • High tolerance for change, and the capacity to accomplish enormous amounts of work in a fast-paced, ever-changing environment
    • Respect, understanding and enthusiasm for Netflix culture

    At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
    The overall market range for roles in this area of Netflix is typically $170,000 - $360,000
    This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy. Netflix is a unique culture and environment. Learn more here.
    We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
    Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
    We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

    What Netflix employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Netflix logo

    About Netflix

    Sourced by ZipRecruiter

    Netflix is the world's leading streaming entertainment service with 222 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

    Industry

    Arts, entertainment, and recreation

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    Los Gatos, CA, US

    Year founded

    1997

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