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60 Netflix Customer Service Jobs Hiring Near You

Netflix

Crew Member (House)

King Of Prussia, PA

$19.60 - $24.52/hr

Knowledge of the Netflix platform and shows. * Excellent teamwork skills and a proactive demeanor. * Strong customer service, conflict resolution, and communication skills. Fluency in additional ...

Netflix

Senior Test Engineer (L5), iOS Games SDK

$143K/yr

Netflix is one of the world's leading entertainment services with 278 million paid memberships in ... Netflix customers using SDK functionality in games. Netflix is redefining what it means to make ...

Netflix

Retail Crew Member

King Of Prussia, PA

$19.60 - $24.52/hr

Knowledge of the Netflix platform and shows. * Excellent teamwork skills and a proactive demeanor. * Strong customer service, conflict resolution, and communication skills. Fluency in additional ...

Netflix

Sr. Account Manager (US)

New York, NY · On-site

$150K - $210K/yr

Provide clients with excellent customer service by making it seamless for them to activate campaigns on Netflix. * Lead strategic media planning for key accounts and contribute to RFP responses ...

Netflix

Sr. Account Manager (US)

New York, NY · On-site

$150K - $210K/yr

Provide clients with excellent customer service by making it seamless for them to activate campaigns on Netflix. * Lead strategic media planning for key accounts and contribute to RFP responses ...

Netflix

Sr. Account Manager (US)

New York, NY · On-site

$150K - $210K/yr

Be a consultative partner to our top and strategic accounts in partnership with the sales team to understand their needs and present Netflix solutions Provide clients with excellent customer service ...

Netflix

Theater Operations Coordinator

New York, NY · On-site

Netflix is a fast-paced and demanding company that requires a driven individual who is able to exercise good judgment, take fast initiative, and provide a high level of customer service to enhance ...

Netflix

OR · On-site

$250K - $413K/yr

We build, operate, and maintain Compute, Network, and Storage services so that developers at Netflix can rely on foundational building blocks when entertaining hundreds of millions of customers ...

Netflix

OR · On-site

$440K - $725K/yr

... Netflix; we're looking for proficiency and ease in managing complex and unique customer ... service. Job is open for no less than 7 days and will be removed when the position is filled.

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Netflix Jobs Information

What is it like to work at Netflix?

Netflix is known for its fast-paced and innovative work environment, where creativity and experimentation are highly valued. The company operates with a flat organizational structure, allowing employees to work closely with their peers and leaders, and has a strong focus on employee growth and development through various training programs and opportunities for advancement. Working at Netflix may appeal to candidates who are passionate about disrupting traditional industries and are eager to be part of a company that prioritizes innovation, diversity, and employee autonomy.

What makes Netflix an attractive place to work?

Netflix is a leading global entertainment company that has revolutionized the way people consume media, with a strong reputation for innovation and disruption in the industry. The company's workplace culture values creativity, collaboration, and employee autonomy, with a focus on fostering a dynamic and inclusive environment that encourages experimentation and growth. As a result, Netflix offers a unique opportunity for professionals to contribute to shaping the future of entertainment, develop their skills, and advance their careers in a fast-paced and ever-evolving industry.

Do workers at Netflix get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and January 2026.

Does Netflix pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

At Netflix, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
57% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and January 2026.

Is the health insurance from Netflix affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between May 2025 and January 2026.

Do people get paid time off at Netflix?

Most people get paid time off work.
78% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.

Do workers at Netflix worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and September 2025.

Do Netflix workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
75% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and September 2025.

How easy is it to get time off at Netflix?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Netflix managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and September 2025.

Do jobs at Netflix spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
44% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to take sick days at Netflix?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Netflix feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Netflix get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and January 2026.

Is it stressful to work at Netflix?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Netflix enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Netflix recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Netflix?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Netflix?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Netflix’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how Netflix is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.
What are the most popular jobs at Netflix?
What are the most popular categories at Netflix?
Infographic showing various Customer Service job openings at Netflix in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
Crew Member (House), Netflix House - Dallas

Crew Member (House), Netflix House - Dallas

Netflix

Dallas, TX

$19.60 - $24.52/hr

Other

Posted 8 days ago

Netflix rating

5.8

Company rating: 5.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

68th of 75 rated media

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.

Netflix House is a first-of-its-kind, permanent, year-round home for fans where you can explore, play, taste and shop your way through your favorite Netflix stories. It's free to enter, and once inside, you can dive into activities that immerse you in your favorite titles with a mix of complimentary and paid experiences. With fresh experiences dropping regularly throughout the year, there's always a new reason to come back.

The Role

The Crew Member (House) is part of the opening Netflix House operational team and is responsible for bringing Netflix's immersive experiences to life. Crew Members encourage fandom through delivering best-in-class customer service and creating an exceptional guest experience. The ideal Crew Member is passionate about engaging in conversations about Netflix series and films. The Crew Member will provide general information, sell and scan tickets, manage guest flow and queuing, sell merchandise, and more.

This on-site, full-time or part-time hourly role is based in Dallas, TX

What you will do:

  • Work in a variety of roles, including, but not limited to, greeting, ticketing, retail operations, fan service, RePlay, photo operations, events and more.

  • Provide best-in-class service by actively engaging with our Fans.

  • Act as a Netflix ambassador to help drive increased fandom and engagement with Netflix shows.

  • Execute Standard Operating Procedures (SOPs), including emergency procedures.

  • Foster a culture of safety in all actions.

  • Other duties as assigned.

What we need from you:

  • Applicants must be at least 18 years of age to be considered for employment.

  • Demonstrated experience and success in fast-paced retail, hospitality, attractions, and F&B operations.

  • Knowledge of the Netflix platform and shows.

  • Excellent teamwork skills and a proactive demeanor.

  • Strong customer service, conflict resolution, and communication skills. Fluency in additional languages is a plus.

  • Strong desire to think outside the box and innovate.

  • Willingness to learn environmental, health, and safety (EHS) protocols.

  • Availability to work a flexible schedule, including weekends and holidays, at a 365-day operation.

Compensation: $19.60 - $24.52 per hour

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you need an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Netflix House is a unique culture and environment. Learn more here.

Job is open for no less than 7 days and will be removed when the position is filled.

What Netflix employees say

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About Netflix

Sourced by ZipRecruiter

Netflix is the world's leading streaming entertainment service with 222 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Industry

Arts, entertainment, and recreation

Company size

5,001 - 10,000 Employees

Headquarters location

Los Gatos, CA, US

Year founded

1997

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