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49 Nerdstogo Customer Service Jobs Hiring Near You

NerdsToGo

Customer Experience Specialist

Swarthmore, PA · On-site

$8 - $14/hr

Compensación: $8.00 - $14.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing ... customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a ...

NerdsToGo

Customer Experience Specialist

Swarthmore, PA · On-site

$8 - $14/hr

Compensation: $8.00 - $14.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing ... customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a ...

NerdsToGo

NerdsToGo Senior IT Technician

Jacksonville, FL · On-site

$25 - $30/hr

NerdsToGo is a rapidly growing technology-based service company with a mission to provide the best ... Strong communication and customer service skills * Valid driver's license and clean driving record ...

NerdsToGo

Lead Field Service Technician

Alexandria, VA · On-site

$40K - $65K/yr

... NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional "Nerds" can help fix your ...

NerdsToGo

Lead Field Service Technician

Alexandria, VA · On-site

$45K - $60K/yr

... NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional "Nerds" can help fix your ...

NerdsToGo

Computer Repair Technician

Tyler, TX · On-site

$17 - $30/hr

Compensation: $17.00 - $30.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a ...

NerdsToGo

Computer Repair Technician

San Antonio, TX · On-site

$13 - $15/hr

Compensation: $13.00 - $15.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a ...

NerdsToGo

Computer Repair Technician

Waco, TX · On-site

$15 - $18/hr

Compensation: $15.00 - $18.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a ...

NerdsToGo

Computer Repair Technician

Cary, NC · On-site

$15 - $25/hr

Compensation: $15.00 - $25.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a ...

NerdsToGo

Computer Repair Technician

Milwaukie, OR · On-site

$25 - $32/hr

Greta Bonus and Commissions available Compensation: $25.00 - $32.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer ...

NerdsToGo

Computer Repair Technician

Plano, TX · On-site

$20 - $25/hr

Compensation: $20.00 - $25.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a ...

NerdsToGo

Computer Repair Technician

San Antonio, TX · On-site

$13 - $15/hr

Compensation: $13.00 - $15.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a ...

NerdsToGo

Computer Repair Technician

Tyler, TX

$17 - $30/hr

Compensation: $17.00 - $30.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a ...

NerdsToGo

Computer Repair Technician

Mckinney, TX · On-site

$18 - $23/hr

Compensation: $18.00 - $23.00 per week IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a ...

NerdsToGo

Computer Repair Technician

San Diego, CA · On-site

$20 - $23/hr

Professional development/Certification assistance Compensation: $20.00 - $23.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable ...

NerdsToGo

Computer Repair Technician

Portland, OR · On-site

$25 - $32/hr

Greta Bonus and Commissions available Compensation: $25.00 - $32.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer ...

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All JobsNerdstogo Customer Service Jobs

NerdsToGo Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the most popular jobs at Nerdstogo?
What are the most popular categories at Nerdstogo?
Infographic showing various Customer Service job openings at Nerdstogo in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Physical job distribution.
Customer Experience Specialist

Customer Experience Specialist

NerdsToGo

Swarthmore, PA • On-site

$8 - $14/hr

Full-time

Posted 16 days ago

Job description

NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more! Our Nerds happily provide onsite service at the customer's location or customers can drop by our service center.
Job Summary
The Customer Specialist is often the first point of contact for customers and plays an important role in introducing customers to the NerdsToGo brand and the services we offer. The CS must ensure NerdsToGo customers are assisted in a prompt and friendly manner and that all their questions and concerns are addressed to their satisfaction. The CS will assist in daily operations within the NerdsToGo store, including customer satisfaction, basic bookkeeping, and service call management.
Responsibilities
  • Provide exceptional customer service to every customer
  • Answer inbound calls generated from our marketing and advertising activities
  • Conduct outbound marketing, guerilla marketing, community outreach activities
  • Assist with basic bookkeeping activities
  • Schedule service calls using our field service management software

Qualifications
  • People-oriented, with the mindset that the customer is always right
  • Office management experience a plus
  • Some experience in sales and marketing desired
  • Assist manager with inventory activities

Benefits/Perks
  • Great culture
  • Access to fully branded Nerd Van
  • Opportunity to be a part of a growing brand!

Compensación: $8.00 - $14.00 per hour
IT SERVICE PROFESSIONALS
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional "Nerds" can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.
JOIN OUR TEAM AT NERDSTOGO
At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you've come to the right place.
NOW HIRING!
We're growing fast, so we're looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you're looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.

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