IP Support Engineer
Pittsburgh, PA · On-site
NEP Group, Inc. is a leading provider of technology solutions for live production and events. The ... network related issues as it relates to router control system, video switchers, audio gear ...
25 Nep Group Networking Jobs Hiring Near You
IP Support Engineer
Pittsburgh, PA · On-site
NEP Group, Inc. is a leading provider of technology solutions for live production and events. The ... network related issues as it relates to router control system, video switchers, audio gear ...
Director & Site Manager, Connected Solutions - Los Angeles
Van Nuys, CA · On-site
$140K - $160K/yr
As the growth engine behind this transformation, our Connected Solutions group delivers centralized ... across NEP's Connected Solutions network What You'll Need: * 8+ years of experience in live ...
Director & Site Manager, Connected Solutions - Los Angeles
Van Nuys, CA · On-site
$140K - $160K/yr
As the growth engine behind this transformation, our Connected Solutions group delivers centralized ... across NEP's Connected Solutions network What You'll Need: * 8+ years of experience in live ...
Director & Site Manager, Connected Solutions - Los Angeles
Van Nuys, CA · On-site
$140K - $160K/yr
As the growth engine behind this transformation, our Connected Solutions group delivers centralized ... across NEP's Connected Solutions network What You'll Need: * 8+ years of experience in live ...
Director & Site Manager, Connected Solutions - Los Angeles
Van Nuys, CA · On-site
$140K - $160K/yr
As the growth engine behind this transformation, our Connected Solutions group delivers centralized ... across NEP's Connected Solutions network What You'll Need: * 8+ years of experience in live ...
Solutions Architect
Dallas, TX · On-site
$62.25 - $82/hr
NEP Group is a world leader in live and broadcast production services, supporting premier events ... networking for broadcast environments , including multicast, QoS, and high-bandwidth media ...
Solutions Architect
Dallas, TX · On-site
$62.25 - $82/hr
NEP Group is a world leader in live and broadcast production services, supporting premier events ... networking for broadcast environments , including multicast, QoS, and high-bandwidth media ...
Solutions Architect
Pittsburgh, PA · On-site
$61.25 - $80.50/hr
NEP Group is a world leader in live and broadcast production services, supporting premier events ... networking for broadcast environments , including multicast, QoS, and high-bandwidth media ...
Solutions Architect
Pittsburgh, PA · On-site
$61.25 - $80.50/hr
NEP Group is a world leader in live and broadcast production services, supporting premier events ... networking for broadcast environments , including multicast, QoS, and high-bandwidth media ...
Solutions Architect
Pittsburgh, PA · On-site
$61.25 - $80.50/hr
NEP Group is a world leader in live and broadcast production services, supporting premier events ... networking for broadcast environments , including multicast, QoS, and high-bandwidth media ...
Solutions Architect
Pittsburgh, PA · On-site
$61.25 - $80.50/hr
NEP Group is a world leader in live and broadcast production services, supporting premier events ... networking for broadcast environments , including multicast, QoS, and high-bandwidth media ...
Solutions Architect
Pittsburgh, PA · On-site
$61.25 - $80.50/hr
NEP Group is a world leader in live and broadcast production services, supporting premier events ... networking for broadcast environments , including multicast, QoS, and high-bandwidth media ...
Solutions Architect
Pittsburgh, PA · On-site
$61.25 - $80.50/hr
NEP Group is a world leader in live and broadcast production services, supporting premier events ... networking for broadcast environments , including multicast, QoS, and high-bandwidth media ...
Solutions Architect
Dallas, TX · On-site
$62.25 - $82.25/hr
NEP Group is a world leader in live and broadcast production services, supporting premier events ... networking for broadcast environments , including multicast, QoS, and high-bandwidth media ...
Solutions Architect
Dallas, TX · On-site
$62.25 - $82.25/hr
NEP Group is a world leader in live and broadcast production services, supporting premier events ... networking for broadcast environments , including multicast, QoS, and high-bandwidth media ...
IP Support Engineer
Pittsburgh, PA · On-site
... w/ NEP engineering standards and best practices. Assist on-site engineering teams with troubleshooting IP video related and network related issues as it relates to router control system, video ...
IP Support Engineer
Pittsburgh, PA · On-site
... w/ NEP engineering standards and best practices. Assist on-site engineering teams with troubleshooting IP video related and network related issues as it relates to router control system, video ...
NEP's Mobile Unit Engineering Apprenticeship Program is a hands-on curriculum for highly talented ... Strong computer skills and knowledge of networking basics * Ability to travel up to 100% upon ...
NEP's Mobile Unit Engineering Apprenticeship Program is a hands-on curriculum for highly talented ... Strong computer skills and knowledge of networking basics * Ability to travel up to 100% upon ...
... w/ NEP engineering standards and best practices. Assist on-site engineering teams with troubleshooting IP video related and network related issues as it relates to router control system, video ...
... w/ NEP engineering standards and best practices. Assist on-site engineering teams with troubleshooting IP video related and network related issues as it relates to router control system, video ...
Director & Site Manager, Connected Solutions - Los Angeles
Los Angeles, CA · On-site
$140K - $160K/yr
As the growth engine behind this transformation, our Connected Solutions group delivers centralized ... across NEP's Connected Solutions network What You'll Need: * 8+ years of experience in live ...
Director & Site Manager, Connected Solutions - Los Angeles
Los Angeles, CA · On-site
$140K - $160K/yr
As the growth engine behind this transformation, our Connected Solutions group delivers centralized ... across NEP's Connected Solutions network What You'll Need: * 8+ years of experience in live ...
Mobile Unit Engineer
Seattle, WA · On-site
... NEP mobile unit to meet client requirements and operate up to NEP standards. Essential Duties ... Solid IT and networking skills, including IP configuration and troubleshooting * Deep foundational ...
Mobile Unit Engineer
Seattle, WA · On-site
... NEP mobile unit to meet client requirements and operate up to NEP standards. Essential Duties ... Solid IT and networking skills, including IP configuration and troubleshooting * Deep foundational ...
Engineer in Charge
Dallas, TX · On-site
$101K - $133K/yr
... NEP mobile unit to meet client requirements and operate up to NEP standards. Essential Duties ... Solid IT and networking skills, including IP configuration and troubleshooting * Deep foundational ...
Engineer in Charge
Dallas, TX · On-site
$101K - $133K/yr
... NEP mobile unit to meet client requirements and operate up to NEP standards. Essential Duties ... Solid IT and networking skills, including IP configuration and troubleshooting * Deep foundational ...
Graduates of our apprenticeship program are found at all levels of NEP; you will be prepared for a ... Strong computer skills and knowledge of networking basics * Ability to travel up to 100% upon ...
Graduates of our apprenticeship program are found at all levels of NEP; you will be prepared for a ... Strong computer skills and knowledge of networking basics * Ability to travel up to 100% upon ...
... NEP engineering standards and best practices. * Assist on-site engineering teams with troubleshooting IP video related and network related issues as it relates to router control system, video ...
... NEP engineering standards and best practices. * Assist on-site engineering teams with troubleshooting IP video related and network related issues as it relates to router control system, video ...
NEP's Mobile Unit Engineering Apprenticeship Program is a hands-on curriculum for highly talented ... Strong computer skills and knowledge of networking basics * Ability to travel up to 100% upon ...
NEP's Mobile Unit Engineering Apprenticeship Program is a hands-on curriculum for highly talented ... Strong computer skills and knowledge of networking basics * Ability to travel up to 100% upon ...
Mobile Unit Engineer
Seattle, WA · On-site
... NEP mobile unit to meet client requirements and operate up to NEP standards. Essential Duties ... Solid IT and networking skills, including IP configuration and troubleshooting * Deep foundational ...
Mobile Unit Engineer
Seattle, WA · On-site
... NEP mobile unit to meet client requirements and operate up to NEP standards. Essential Duties ... Solid IT and networking skills, including IP configuration and troubleshooting * Deep foundational ...
Engineer in Charge
Dallas, TX · On-site
... NEP mobile unit to meet client requirements and operate up to NEP standards. Essential Duties ... Solid IT and networking skills, including IP configuration and troubleshooting * Deep foundational ...
Engineer in Charge
Dallas, TX · On-site
... NEP mobile unit to meet client requirements and operate up to NEP standards. Essential Duties ... Solid IT and networking skills, including IP configuration and troubleshooting * Deep foundational ...
Engineer in Charge
$101K - $133K/yr
... NEP mobile unit to meet client requirements and operate up to NEP standards. Essential Duties ... Solid IT and networking skills, including IP configuration and troubleshooting * Deep foundational ...
Engineer in Charge
$101K - $133K/yr
... NEP mobile unit to meet client requirements and operate up to NEP standards. Essential Duties ... Solid IT and networking skills, including IP configuration and troubleshooting * Deep foundational ...
NEP GROUP Jobs Information
Do workers at NEP Group get paid breaks?
Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and February 2026.
67% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and February 2026.
Does NEP Group pay people when they’re sick?
Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
Is the health insurance from NEP Group affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.
Do workers at NEP Group worry about hours?
Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.
Do NEP Group workers get to choose the shifts they work?
Most people don’t get to choose which shifts they work.
83% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and August 2025.
83% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it for NEP Group workers to change shifts?
Most people find it hard to change shifts.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and August 2025.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it to get time off at NEP Group?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
Do NEP Group managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2025.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2025.
Do jobs at NEP Group spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and August 2025.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it to take sick days at NEP Group?
Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at NEP Group feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at NEP Group get to take their breaks without interruption?
Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.
40% of people report that their breaks get interrupted.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.
Is it stressful to work at NEP Group?
Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
78% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at NEP Group enjoy their jobs?
Most people enjoy their job.
89% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
89% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at NEP Group recommend working with their team?
Not many people recommend working with their team.
73% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
73% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people get enough training when they start at NEP Group?
Some people didn’t get enough training when they started.
60% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
60% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people get support to advance at NEP Group?
Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people think NEP Group’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
Do workers feel well informed about how NEP Group is doing?
Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
What are the most popular job types at Nep Group?
What are the most popular jobs at Nep Group?
What are the most popular categories at Nep Group?
NEP Group rating
7.5
Based on 11 frontline employees who took The Breakroom Quiz
38th of 76 rated media
Job description
Job Summary:
NEP Group, Inc. is a leading provider of technology solutions for live production and events. The IP Support Engineer role involves providing 24/7 engineering support for mobile broadcast units and systems, collaborating with teams to implement and troubleshoot IP video solutions.
Responsibilities:
• Provide 24/7 technical support for NEP mobile units, studios, fly packs and other broadcast systems
• Collaborate with cross-functional teams to design, support and implement SMPTE-2110 and production systems in line w/ NEP engineering standards and best practices.
• Assist on-site engineering teams with troubleshooting IP video related and network related issues as it relates to router control system, video switchers, audio gear, intercoms, EVS networks, and other networked broadcast gear
• Assist on-site engineering teams with show support as needed, this includes, but is not limited to configuring and troubleshooting equipment, building and modifying router layouts, integrating third party and client provided gear
• Travel, as needed, to shows and large events to provide on-site engineering support.
• Interfacing with internal and external vendors to provide detailed reports and reproduction steps of software bugs and issues. This would include gathering data, interpreting the data sets and presenting the findings in a clear and concise manner to facilitate issue resolution.
• Participate in continuous learning and education to remain current on best practices and help train other broadcast engineers in IP video best practices and troubleshooting methodologies.
Qualifications:
Required:
• Technical or Associates degree in Computer Science or Electronics desired, however a combination of education and experience will be considered.
• In depth knowledge of layer 2 and 3 switching, TCP/IP protocols, and multicast protocols
• Excellent communication, problem solving and analytical skills.
• Demonstrates ability to multi-task several priorities and possess solid time management skills.
• Technical support background
• Must be willing and able to travel as necessary.
• Linux and Windows proficient
• Ability to learn and adapt to new technologies and solutions quickly
• Ability to work shift work, including weekends, as required within the team to ensure operational support requirements are covered.
• Ability to deliver superior service and build lasting relationships by demonstrating NEP’s Core Values
Preferred:
• Cisco or Arista certification desired
• Experience with JavaScript, Python, or other programming language is a plus
• Prior experience with SMPTE-2110 and broadcast television industry preferred
Company:
NEP Group is the world’s most trusted media services and live events partner in live sports and entertainment. Founded in 1984, the company is headquartered in Pittsburgh, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
NEP Group, Inc. is a leading provider of technology solutions for live production and events. The IP Support Engineer role involves providing 24/7 engineering support for mobile broadcast units and systems, collaborating with teams to implement and troubleshoot IP video solutions.
Responsibilities:
• Provide 24/7 technical support for NEP mobile units, studios, fly packs and other broadcast systems
• Collaborate with cross-functional teams to design, support and implement SMPTE-2110 and production systems in line w/ NEP engineering standards and best practices.
• Assist on-site engineering teams with troubleshooting IP video related and network related issues as it relates to router control system, video switchers, audio gear, intercoms, EVS networks, and other networked broadcast gear
• Assist on-site engineering teams with show support as needed, this includes, but is not limited to configuring and troubleshooting equipment, building and modifying router layouts, integrating third party and client provided gear
• Travel, as needed, to shows and large events to provide on-site engineering support.
• Interfacing with internal and external vendors to provide detailed reports and reproduction steps of software bugs and issues. This would include gathering data, interpreting the data sets and presenting the findings in a clear and concise manner to facilitate issue resolution.
• Participate in continuous learning and education to remain current on best practices and help train other broadcast engineers in IP video best practices and troubleshooting methodologies.
Qualifications:
Required:
• Technical or Associates degree in Computer Science or Electronics desired, however a combination of education and experience will be considered.
• In depth knowledge of layer 2 and 3 switching, TCP/IP protocols, and multicast protocols
• Excellent communication, problem solving and analytical skills.
• Demonstrates ability to multi-task several priorities and possess solid time management skills.
• Technical support background
• Must be willing and able to travel as necessary.
• Linux and Windows proficient
• Ability to learn and adapt to new technologies and solutions quickly
• Ability to work shift work, including weekends, as required within the team to ensure operational support requirements are covered.
• Ability to deliver superior service and build lasting relationships by demonstrating NEP’s Core Values
Preferred:
• Cisco or Arista certification desired
• Experience with JavaScript, Python, or other programming language is a plus
• Prior experience with SMPTE-2110 and broadcast television industry preferred
Company:
NEP Group is the world’s most trusted media services and live events partner in live sports and entertainment. Founded in 1984, the company is headquartered in Pittsburgh, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
What NEP Group employees say
Pay
Benefits
Hours and flexibility
Workplace
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