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15 Ndx Customer Service Jobs Hiring Near You

NDX

Customer Service Representative

Irwin, PA · On-site

$13.75 - $18.75/hr

We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX Albensi Dental Laboratory in Irwin, PA . The regular hours ...

NDX

Customer Service Representative

Manchester, NH · On-site

$15.50 - $21.25/hr

We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX H&O Dental Laboratory in Manchester, NH . The regular hours ...

NDX

Business Development Manager

Palm Beach Gardens, FL · On-site

$70K/yr

Conduct discovery conversations to identify customer needs and align NDX's services as the ideal solution. Collaboration & Onboarding * Work closely with NDX labs to ensure a first-rate onboarding ...

NDX

Removable Department Manager

Lees Summit, MO · On-site

$20 - $22.50/hr

Proactively solves technical issues that negatively impact customer service. Reach out to other NDX labs or manufacturers as necessary. * Individually responsible for continued learning, in-depth ...

NDX

Shipping & Receiving Clerk

Topeka, KS · On-site

$14.75 - $17.25/hr

... at NDX Heumann in located in Topeka, KS. The regular scheduled hours for this position are from 8 ... Excellent customer service. * Must be able to understand, read, write and speak English. Minimum ...

NDX

Data Entry Clerk

Louisville, KY · On-site

$15.50 - $20.75/hr

... opportunity at NDX Affinity located in Louisville, KY. The regular scheduled hours for this ... Customer service; outbound & inbound calls * All other duties as assigned Skills and Abilities ...

NDX

Data Entry Clerk

Louisville, KY · On-site

$15.50 - $20.75/hr

... opportunity at NDX Affinity located in Louisville, KY. The regular scheduled hours for this ... Customer service- outbound & inbound calls * All other duties as assigned. Skills and Abilities ...

NDX

Data Entry Clerk

Louisville, KY · On-site

$16.25 - $21.75/hr

... opportunity at NDX Affinity located in Louisville, KY. The regular scheduled hours for this ... Customer service- outbound & inbound calls * All other duties as assigned. Skills and Abilities ...

NDX

Shipping & Receiving Specialist

Lansing, MI · On-site

$20/hr

We offer a full spectrum of specialized products, services, and technologies to address any dental ... Make outgoing calls to customer's offices * Respond to all inquiries from customer's offices ...

NDX

Shipping & Receiving Specialist

Irwin, PA · On-site

$15 - $17.75/hr

We offer a full spectrum of specialized products, services, and technologies to address any dental ... Make outgoing calls to customer's offices * Respond to all inquiries from customer's offices ...

NDX

Maintenance Specialist

Athens, TN · On-site

$17.50 - $24/hr

We offer a full spectrum of specialized products, services, and technologies to address any dental ... NDX Rogers located in Athens, TN . The part-time hours for this position are from 8:00 a.m. to 4:00 ...

NDX

Technical Advisor II

Hawthorne, CA · On-site

$28/hr

Must possess great customer service skills to interact with Dentist. * Intermediate computer skills are required. * Good communication skills include your ability to relate, persuade, lead, negotiate ...

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NDX Jobs Information

Infographic showing various Customer Service job openings at Ndx in the United States as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Physical job distribution.
Customer Service Representative

Customer Service Representative

NDX

Irwin, PA • On-site

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX Albensi Dental Laboratory in Irwin, PA.
The regular hours for this position are from 8:00 AM to 4:30 PM, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
  • Answer phones in a timely manner
  • Process outgoing calls in a timely manner
  • Troubleshoot technical issues, including shade, material, poor impressions and missing items or information
  • Build solid relationships with staff members in customer offices, including participation in local, regional and state dental staff organizations
  • Analyze remakes by customer and ensure any issues are resolved
  • Perform cross-selling and sales calls
  • Magic Touch: delete doctors, update accounts, enter doctor preferences to maintain an accurate database
  • Schedule FedEx pickups when necessary and check FedEx tracking for individual offices
  • Submit new doctors to LMS
  • Responsible for Pricing
    • Manage price lists for ADL and IDA
    • Assist Accounting and Sales with pricing and pricing requests
    • Make decisions to either set up a new catalog or use an existing one
  • Manage and set up new accounts
  • Customer retention
  • All other duties as assigned

Skills and Abilities Required:
  • Must be able to read, write, speak and understand English
  • Must have computer skills including typing and familiarity with Microsoft Office products
  • Verbally communicate via telephone-maintaining a positive demeanor
  • Verbally communicate with all levels of staff-maintaining a positive demeanor
  • Takes initiative
  • Listening Skills
  • Attention to detail and accuracy

Minimum Education and Experience Required:
  • Required: High school diploma or equivalent
  • Preferred: Minimum 5 years of experience in a dental environment or call center

Hazardous Materials or Equipment Used:
  • General office equipment

Physical Requirements:
  • Perform tasks at multiple workstations-standing and sitting for extended periods of time
  • Push, pull, lift, and/or carry up to 25 pounds

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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