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18 Ndx Customer Service Jobs Hiring Near You

Customer Service Representative

Manchester, NH · On-site

$15.50 - $21.25/hr

We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX H&O Dental Laboratory in Manchester, NH . The regular hours ...

Customer Service Representative

Saint Augusta, MN · On-site

$15.25 - $20.75/hr

We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX Thoele Dental Laboratory in St. Cloud, MN . The regular ...

Customer Service Representative

Manchester, NH · On-site

$15.50 - $21.25/hr

We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX H&O Dental Laboratory in Manchester, NH . The regular hours ...

Conduct discovery conversations to identify customer needs and align NDX's services as the ideal solution. Collaboration & Onboarding * Work closely with NDX labs to ensure a first-rate onboarding ...

Conduct discovery conversations to identify customer needs and align NDX's services as the ideal solution Collaboration & Onboarding * Work closely with NDX labs to ensure a first-rate onboarding ...

Part-Time Data Entry Clerk

Louisville, KY · On-site

$16.25 - $21.75/hr

... opportunity at NDX Affinity located in Louisville, KY. The regular scheduled hours for this ... Customer service- outbound & inbound calls * All other duties as assigned Skills and Abilities ...

Part-Time Data Entry Clerk

Louisville, KY · On-site

$15.50 - $20.75/hr

... opportunity at NDX Affinity located in Louisville, KY. The regular scheduled hours for this ... Customer service- outbound & inbound calls * All other duties as assigned Skills and Abilities ...

Shipping & Receiving Specialist

Athens, TN · On-site

$14.75 - $17.50/hr

... NDX Rogers located in Athens, TN. The regular scheduled hours for this position are from 8:30 a.m ... Excellent customer service * Valid Driver's License Minimum Education and Experience Required:

We offer a full spectrum of specialized products, services, and technologies to address any dental ... NDX Davis Dental Laboratory in Wyoming, MI . The regular hours for this position are from 8:00 AM ...

We offer a full spectrum of specialized products, services, and technologies to address any dental ... NDX Davis Dental Laboratory in Wyoming, MI . The regular hours for this position are from 8:00 AM ...

We offer a full spectrum of specialized products, services, and technologies to address any dental ... NDX Davis Dental Laboratory in Wyoming, MI . The regular hours for this position are from 8:00 AM ...

Must possess great customer service skills to interact with Dentist. * Intermediate computer skills are required. * Good communication skills include your ability to relate, persuade, lead, negotiate ...

Customer Service experience Hazardous Materials or Equipment Used: * All Dental Laboratory Equipment and chemicals Physical Requirements: * Perform tasks at multiple workstations standing and sitting ...

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    Infographic showing various Customer Service job openings at Ndx in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Customer Service Representative

    NDX

    Manchester, NH • On-site

    $15.50 - $21.25/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 9 days ago


    Job description

    Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX H&O Dental Laboratory in Manchester, NH.
    The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.
    This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
    Primary Responsibilities and Essential Functions of the Position:

    • Answer phones in a timely manner
    • Process outgoing calls in a timely manner
    • Troubleshoot technical issues, including shade, material, poor impressions and missing items or information
    • Build solid relationships with staff members in customer offices, including participation in local, regional and state dental staff organizations
    • Analyze remakes by customer and ensure any issues are resolved
    • Perform cross-selling and sales calls
    • VDLP: delete doctors, update accounts, enter doctor preferences to maintain an accurate database
    • Schedule FedEx pickups when necessary and check FedEx tracking for individual offices
    • Submit new doctors to LMS
    • Responsible for Pricing
      • Manage price lists for ADL and IDA
      • Assist Accounting and Sales with pricing and pricing requests
      • Make decisions to either set up a new catalog or use an existing one
    • Manage and set up new accounts
    • Customer retention
    • All other duties as assigned
    Skills and Abilities Required:
    • Must be able to read, write, speak and understand English
    • Must have computer skills including typing and familiarity with Microsoft Office products
    • Verbally communicate via telephone-maintaining a positive demeanor
    • Verbally communicate with all levels of staff-maintaining a positive demeanor
    • Takes initiative
    • Listening Skills
    • Attention to detail and accuracy
    Minimum Education and Experience Required:
    • Required: High school diploma or equivalent
    • Preferred: Minimum 5 years of experience in a dental environment or call center
    Hazardous Materials or Equipment Used:
    • General office equipment
    Physical Requirements:
    • Perform tasks at multiple workstations-standing and sitting for extended periods of time
    • Push, pull, lift, and/or carry up to 25 pounds

    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.