Mr. Rooter Plumbing

62 Mr. Rooter Customer Service Jobs Hiring Near You

Dispatcher & CSR

Freehold, NJ · On-site

$16 - $22/hr

Mr. Rooter Plumbing is looking for motivated, dependable individuals to join our office team as Customer Service Representative and/or Dispatcher. Plumbing is an essential service that is needed in ...

Mr. Rooter Plumbing is looking for motivated, dependable individuals to join our office team as Customer Service Representatives. Plumbing is an essential service that is needed in every economy, and ...

Dispatcher & CSR

Freehold, NJ · On-site

$16 - $22/hr

Mr. Rooter Plumbing is looking for motivated, dependable individuals to join our office team as Customer Service Representative and/or Dispatcher. Plumbing is an essential service that is needed in ...

Mr. Rooter Plumbing is seeking a motivated, customer-focused Plumbing Service Technician to join our growing team. If you're an experienced plumber who takes pride in delivering exceptional service ...

Rooter Plumbing Mr. Rooter Plumbing is growing and we're looking for an experienced Plumbing Camera ... Strong communication and customer service skills * Ability to work independently and manage time ...

Mr. Rooter Service Plumber

Mansfield, OH · On-site

$75K - $120K/yr

Rooter Plumbing, a Neighborly Company, we don't just offer a job; we offer a premium career path ... Customer Connection: Build trust through clear communication and "Whole Home" inspections.

Mr. Rooter Service Plumber

Muncie, IN · On-site

$75K - $120K/yr

Rooter Plumbing, a Neighborly Company, we don't just offer a job; we offer a premium career path ... Customer Connection: Build trust through clear communication and "Whole Home" inspections.

Mr. Rooter Service Plumber

Dayton, OH · On-site

$75K - $120K/yr

Rooter Plumbing, a Neighborly Company, we don't just offer a job; we offer a premium career path ... Customer Connection: Build trust through clear communication and "Whole Home" inspections.

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Mr. Rooter Plumbing Jobs Information

What is it like to work at Mr. Rooter?

Mr. Rooter is a service-based company that values a culture of customer satisfaction, technical expertise, and community involvement, emphasizing the importance of providing reliable and efficient plumbing services.

As a company, Mr. Rooter operates with a franchise model, allowing for a decentralized team structure with local ownership and management, which can foster a sense of autonomy and entrepreneurship among employees. The work environment is typically fast-paced, with a focus on providing emergency services and responding to customer needs in a timely manner.

Working at Mr. Rooter may appeal to individuals who value hands-on work, technical problem-solving, and customer interaction, as the company offers opportunities for career advancement and professional growth in the plumbing and service industry.

What makes Mr. Rooter an attractive place to work?

Mr. Rooter is a well-established and reputable company in the plumbing and drain cleaning industry, with a strong presence in the market and a commitment to providing high-quality services to customers. The company offers a dynamic work environment that values innovation, teamwork, and customer satisfaction, with opportunities for employees to grow professionally and develop new skills. By joining Mr. Rooter, individuals can contribute to the company's mission of delivering exceptional service and making a positive impact in their communities, while also advancing their careers and achieving their personal and professional goals.
What are the most popular categories at Mr. Rooter?
Infographic showing various Customer Service job openings at Mr. Rooter in the United States as of August 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Nights. Highlights an 100% Physical job distribution.

Customer Service Representative

Mr. Rooter Corporation

Valparaiso, IN • On-site

$14 - $19/hr

Other

Re-posted 6 days ago


Job description

Mr. Rooter Plumbing Customer Service Representative

In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers' homes. At Mr. Rooter, we love what we do, and we believe in it. It's not just plumbing to us, but a philosophy applied to every area of our lives. It's just the plumbing that's made us famous.

As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Prioritize and coordinate the scheduling of services
  • Coordinate delays in schedule with customers and service technicians
  • Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:
  • Minimum two years admin experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently

Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Plumbing isn't just about leaks, pipes, and gaskets. It's about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can't serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it's part of everything Mr. Rooter Plumbing does.