Morley

15 Morley Customer Service Jobs Hiring Near You

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

... Morley, you'll help arrange the return of vehicles that may be eligible for buyback between a major auto manufacturer and its customers. You'll manage cases and use your customer service skills to ...

... customer service experience*? This could be an interesting role for you! You'll find steady work ... Three or more years of customer care experience Why Join Our Morley Family At Morley, your paycheck ...

... customer service experience*? This could be an interesting role for you! You'll find steady work ... As an Administrative Assistant (Administrative Coordinator) at Morley in Saginaw, Michigan, you'll ...

Morley Jobs Information

Do workers at Morley Companies get paid breaks?

Yes. Most people get paid breaks.
97% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Morley Companies pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2026.

At Morley Companies, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Morley Companies affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Morley Companies?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 15% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 31% of people with changing schedules find out their shifts three weeks ahead of time.
  • 46% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Morley Companies worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Morley Companies workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Morley Companies workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it to get time off at Morley Companies?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Morley Companies managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Morley Companies spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Morley Companies?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Morley Companies good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
91% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Morley Companies feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Morley Companies get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Morley Companies?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Morley Companies enjoy their jobs?

Only some people enjoy their job.
46% of people report they don’t enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Morley Companies recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Morley Companies?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Morley Companies?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Morley Companies’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Morley Companies is doing?

Most people don’t feel well informed about how the company is doing.
78% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2026.
What are the most popular job types at Morley?
    What are the most popular jobs at Morley?
    What are the most popular categories at Morley?
    Infographic showing various Customer Service job openings at Morley in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% Physical, and 50% Remote job distribution.
    Remote Customer Service Representative (Michigan residents)

    Remote Customer Service Representative (Michigan residents)

    Morley

    Carolina, RI • Remote

    $16 - $21.75/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 25 days ago


    Morley Companies rating

    7.1

    Company rating: 7.1 out of 10

    Based on 32 frontline employees who took The Breakroom Quiz

    228th of 451 rated business services


    Job description

    About the Role

    Location: Remote – Michigan residents

    Work from home in a remote, structured contact center role supporting one of the world’s most well-known automotive brands. You’ll act as a liaison between car owners and the dealership service team to assist with after-sales concerns.

    This role runs at a high pace. You’ll be in a call queue for most of your shift, following defined steps and documenting each interaction. You’ll do best if you like routine, clear expectations and staying focused through consistent customer conversations.

    Automotive knowledge isn’t required.

    What to Expect Day to Day

    • Steady call volume: You’ll take calls consistently throughout the day. Downtime between calls is limited.
    • Emotionally demanding moments: You’ll support customers through a range of feelings, questions and situations, bringing patience, empathy and professionalism to every interaction.
    • Monitored environment: Calls may be recorded, and work is monitored for quality and compliance.
    • Repetitive by design: You’ll have similar conversations many times throughout the day and follow the same process repeatedly.
    • Set schedules: Schedules are assigned and flexibility is limited. This role is best suited for someone who values consistency and reliability. Schedules change each quarter based off of performance and/or business needs within our hours of operation.
    • Multitask during calls: While on the phone, you’ll need to access and navigate multiple systems and resources to research requests and resolve cases.
    • Documentation is part of the work: You’ll research and record details accurately during and after each contact.
    • Multiple channels: Phone is the primary channel, with chat, email and other communications used as needed.

    People who tend to do well in this role stay steady, patient and emotionally regulated over time, even when the work is repetitive and the pace is fast.

    What You’ll Do

    • Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
    • Use web-based tools and internal systems to research questions and requests
    • Document each interaction clearly and accurately
    • Manage assigned cases from start to resolution by following defined steps and completing required actions

    Questions Before You Apply?

    • Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
    • Chat hours:
      • M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
      • Closed on some holidays. TA will respond to after-hours questions the next business day.

    Skills for Success

    Required Skills

    These essential skills are required to handle back-to-back customer conversations and document accurately:

    • Excellent written and verbal communication
    • Empathy and dependability
    • Able to efficiently multitask
    • Comfort using a computer and the web (you’ll switch between systems and browser tabs throughout the day)
    • Comfortable using AI tools and resources
    • Typing speed of at least 25 words per minute (Take a free typing test here: www.typingtest.com)

    Eligibility Requirements

    You’ll need to meet these requirements to be considered for the role.

    • Must have the ability to pass a pre-employment background check and drug screen
    • High school diploma or equivalent
    • 3+ years of customer service experience (call center, retail, restaurant/fast food, hotel or any role where you regularly worked with customers)
    • Availability to work shifts within our hours of operation:
      • Monday-Saturday
      • 8 a.m. - 9 p.m. Eastern time (7 a.m. - 8 p.m. Central / 6 a.m. - 7 p.m. Mountain / 5 a.m. - 6 p.m. Pacific)
    • Ability to stick to your schedule reliably. Some queues are time-sensitive, so consistent attendance and on-time logins matter.

    Remote Work Requirements

    This is a remote role, but it’s still a structured contact center environment. Your setup has to support uninterrupted work.

    • Michigan resident
    • Secluded, distraction-free workspace
    • Internet requirements:
      • High-speed internet from a wired provider (cable or fiber)
      • Your computer must be physically connected to your modem/router using an Ethernet cable
      • Wireless, 5G and satellite internet aren’t supported

    The Remote Experience

    Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.


    (direct link to video: https://mrly.info/h4b)


    Why Join Our Morley Family

    At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

    Health & Wellness Benefits

    • Medical and prescription coverage
    • Dental and vision insurance
    • Paid time off
    • Associate wellness program with rewards for annual checkups
    • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

    Financial Benefits

    • 401(k) with match
    • Flexible spending account (FSA)
    • Life insurance
    • Company-paid short- and long-term disability insurance

    Benefits to Make Your Life Easier

    • 24/7 online access to doctors through Teladoc
    • 24/7 nurse help desk
    • Patient advocacy with free 24/7 support for benefit questions and claims
    • Guidance for family, financial and estate planning (including wills)

    About Morley

    Our mission is to deliver extraordinary experiences.

    We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

    We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

    As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

    Thank you for your interest in Morley.

    Notices

    • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
    • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
    • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
    Qualifications:

    At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

    Health & Wellness Benefits

    • Medical and prescription coverage
    • Dental and vision insurance
    • Paid time off
    • Associate wellness program with rewards for annual checkups
    • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

    Financial Benefits

    • 401(k) with match
    • Flexible spending account (FSA)
    • Life insurance
    • Company-paid short- and long-term disability insurance

    Benefits to Make Your Life Easier

    • 24/7 online access to doctors through Teladoc
    • 24/7 nurse help desk
    • Patient advocacy with free 24/7 support for benefit questions and claims
    • Guidance for family, financial and estate planning (including wills)

    About Morley

    Our mission is to deliver extraordinary experiences.

    We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

    We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

    As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

    Thank you for your interest in Morley.

    Notices

    • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
    • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
    • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
    Education:UNAVAILABLEEmployment Type: FULL_TIME

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